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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

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129
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Genell G.
0 reviews
0 helpful votes
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Quick and easy Thank you so much
June 22, 2015

Quick and easy Thank you so much

Date of experience: June 22, 2015
JORGE T.
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LOVE IT, IS EZ, but the web page to buy is giving out wrong info, especially in prices, I e-mailed customer service and never got an answer, no es Bueno!

Date of experience: June 22, 2015
Jose E.
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I received a new plate, they charged me for that. I already had my plate, did not needed one. Now I do not know what to do. They do not offer a phone number to call and solve the situation.
It seem to me they do not know what they are doing.

Date of experience: June 22, 2015
donna c.
0 reviews
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Quick and fast
June 22, 2015

Quick and fast

Date of experience: June 22, 2015
Stephanie S.
0 reviews
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Went very smoothly, other than having my first card turned down.

Date of experience: June 21, 2015
James C.
3 reviews
0 helpful votes
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Nice to renew online
June 22, 2015

Nice to renew online

Date of experience: June 21, 2015
christopher H.
0 reviews
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Very good
June 22, 2015

Very good

Date of experience: June 21, 2015
David N.
0 reviews
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It was easy, thank you
June 21, 2015

It was easy, thank you

Date of experience: June 21, 2015
amir i.
0 reviews
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It was easy and fast
June 21, 2015

It was easy and fast

Date of experience: June 21, 2015
Cheryl M.
0 reviews
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Thanks, everything was fast and easy
June 21, 2015

Thanks, everything was fast and easy.

Date of experience: June 21, 2015
Nancy Z.
0 reviews
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I was not aware that eTagsDirect was a private company and that there was an additional charge for your services. Had I known that I never would have submitted my license plate renewal on line. I would have mailed it directly to the Palm Beach County Tax Collector as I have been doing for many years. If it is possible at this time to cancel and receive a refund I would like to do that. My existing registration does not expire until July 20,2015,

Date of experience: June 21, 2015
Don D.
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This was great
June 21, 2015

This was great.

Date of experience: June 21, 2015
Walter R.
0 reviews
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The site was easy to use
June 21, 2015

The site was easy to use.

Date of experience: June 21, 2015
Lisa P.
0 reviews
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Perfect
June 21, 2015

Perfect

Date of experience: June 21, 2015
Caroline G.
0 reviews
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Easy and fast
June 21, 2015

Easy and fast

Date of experience: June 21, 2015
Ann F.
0 reviews
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This is much faster then standing in line
June 21, 2015

This is much faster then standing in line.

Date of experience: June 21, 2015
Robert H.
2 reviews
0 helpful votes
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Quick easy and to the point...
June 21, 2015

Quick easy and to the point... I would have done this months ago if i knew this existed...

Date of experience: June 21, 2015
steve d.
0 reviews
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It as was very good
June 21, 2015

It as was very good

Date of experience: June 20, 2015
michael m.
0 reviews
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Thank you very easy this is the way to go
June 21, 2015

Thank you very easy this is the way to go

Date of experience: June 20, 2015
Phillip L.
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Didn't have to do all of that last year!
June 21, 2015

Didn't have to do all of that last year! I noticed after the fact of a charge of $74.95 but on the notice received from tax collector it was $46.85, if that is true I will never use you again.

Date of experience: June 20, 2015