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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Patricia B.
0 reviews
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WAS VERY QUICKLY
August 2, 2015

WAS VERY QUICKLY

Date of experience: August 2, 2015
Evelyn W.
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Good
August 2, 2015

Good

Date of experience: August 2, 2015
Lawrence R.
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Overall the web site is very easy to use
August 2, 2015

Overall the web site is very easy to use.

Date of experience: August 2, 2015
david k.
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Pretty simple!
August 2, 2015

Pretty simple!

Would be really helpful if you would auto send me a reminder each year.

Date of experience: August 2, 2015
K K.
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A little glitch in some parts but easy overall
August 2, 2015

A little glitch in some parts but easy overall

Date of experience: August 2, 2015
emilia o.
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Thank u very much
August 2, 2015

Thank u very much.

Date of experience: August 2, 2015
Larry D.
2 reviews
0 helpful votes
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Excellent Service!
August 2, 2015

Excellent Service!

Date of experience: August 2, 2015
FRANCES A.
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N/a
August 2, 2015

N/a

Date of experience: August 1, 2015
LILLIAN v.
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Very unhappy feel like I got scamed, always went on line to order and never got charged for it. To pay 19.00 and on a very fixed income is not right. I would rather give it to the state. Always got it in two days u did not get it to me any sooner. Will not dot it again for sure

Date of experience: August 1, 2015
Michael B.
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This site was very easy to navigate thru
August 2, 2015

This site was very easy to navigate thru

Date of experience: August 1, 2015
Robert B.
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Had some trouble on my computer placing order had to use my phone.

Date of experience: August 1, 2015
David C.
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Nice
August 1, 2015

Nice

Date of experience: August 1, 2015
JACQUELINE F.
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IT IS SO EASY TO READ AND UNDERSTAND
August 1, 2015

IT IS SO EASY TO READ AND UNDERSTAND. VERY QUICK. WAY BETTER THAN GOING TO THE OFFICE! ALTHOUGH THE EXPERIENCE WAS GREAT I AM STILL WAITING FOR MY REFUND THAT WAS PROMISED. IT HAS BEEN 8 DAYS. IT ONLY TOOK MOMENTS TO TAKE MY MONEY OUT OF MY AC

Date of experience: August 1, 2015
pierre z.
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Thank you
August 1, 2015

Thank you. It was a great experience.

Date of experience: August 1, 2015
Andrea C.
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Pleasant & painfree
August 1, 2015

Pleasant & painfree

Date of experience: August 1, 2015
Larry T.
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Very good
August 1, 2015

Very good

Date of experience: August 1, 2015
Briana N.
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Able to easily navigate
August 1, 2015

Able to easily navigate

Date of experience: August 1, 2015
Michael C.
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Fast
August 1, 2015

Fast

Date of experience: August 1, 2015
Najjah T.
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Such an easy and hassle-free process, thank you!

Date of experience: August 1, 2015
dianely m.
0 reviews
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I like it because it is fast and easy
August 1, 2015

I like it because it is fast and easy

Date of experience: August 1, 2015