Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eTags

eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


+96
See all photos
How would you rate eTags?
grey stargrey stargrey stargrey stargrey star

eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

Instant Feedback

213,408 reviews

We monitor reviews for authenticity

Chris h.
0 reviews
0 helpful votes
Follow Chris h.
Unfollow Chris h.
Share Review
Report Review

A guckin joke
August 4, 2015

A guckin joke

Date of experience: August 3, 2015
LM W.
0 reviews
0 helpful votes
Follow LM W.
Unfollow LM W.
Share Review
Report Review

Easy to do!i was not aware of the 20$ service fee and then a shipping fee as well! I feel I was ripped off! I will not refer this company!

Date of experience: August 3, 2015
Katelyn M.
0 reviews
0 helpful votes
Follow Katelyn M.
Unfollow Katelyn M.
Share Review
Report Review

Quick, easy and I'm hopeful it continues that way!

Date of experience: August 3, 2015
Guillermo R.
0 reviews
0 helpful votes
Follow Guillermo R.
Unfollow Guillermo R.
Share Review
Report Review

I like it!
August 3, 2015

I like it!

Date of experience: August 3, 2015
Diana H.
0 reviews
0 helpful votes
Follow Diana H.
Unfollow Diana H.
Share Review
Report Review

Worked second attempt not first
August 3, 2015

Worked second attempt not first

Date of experience: August 3, 2015
Norman K.
0 reviews
0 helpful votes
Follow Norman K.
Unfollow Norman K.
Share Review
Report Review

Great all costs should be posted on the mailed out information from the tax collector.

Date of experience: August 3, 2015
Mikael W.
0 reviews
0 helpful votes
Follow Mikael W.
Unfollow Mikael W.
Share Review
Report Review

Quick and convenient!
August 3, 2015

Quick and convenient!

Date of experience: August 3, 2015
GABRIELLA S.
0 reviews
0 helpful votes
Follow GABRIELLA S.
Unfollow GABRIELLA S.
Share Review
Report Review

So far so good
August 3, 2015

So far so good. Will provide full review once the order has been completed and documents received in good order.

Date of experience: August 3, 2015
Christopher V.
0 reviews
0 helpful votes
Follow Christopher V.
Unfollow Christopher V.
Share Review
Report Review

Good overall so far but different interface than last year and looks like different approach. Also didn't get renewal reminder in mail this year so now had to do the 6.95 rush. Otherwise 5 and like the fact that asks to validate insurance provider on order.

Date of experience: August 3, 2015
Patricia E.
0 reviews
0 helpful votes
Follow Patricia E.
Unfollow Patricia E.
Share Review
Report Review

The tag was delivered in a timely manner
August 3, 2015

The tag was delivered in a timely manner.

Date of experience: August 3, 2015
Rosendo R.
0 reviews
0 helpful votes
Follow Rosendo R.
Unfollow Rosendo R.
Share Review
Report Review

I would like to know the final price before finish my shoping

Date of experience: August 3, 2015
Linda B.
0 reviews
0 helpful votes
Follow Linda B.
Unfollow Linda B.
Share Review
Report Review

You greatly OVERCHARGED for this online service and DID NOT DISPLAY the charges. This is very WRONG.
You also have the information requested on file and could have greatly facilitated the renewals by furnishing the information available to you.
The gross offense, however, was the EXTREME OVERCHARGING WITHOUT NOTICE!

I was assisted by a representative who corrected the matter yet wonder how many were victims of this overcharge?

Date of experience: August 3, 2015
ORA N.
0 reviews
0 helpful votes
Follow ORA N.
Unfollow ORA N.
Share Review
Report Review

I would like the complete total at check out
August 3, 2015

I would like the complete total at check out

Date of experience: August 3, 2015
Arthur E.
0 reviews
0 helpful votes
Follow Arthur E.
Unfollow Arthur E.
Share Review
Report Review

Clear instructions, easy to follow, received my stickers using priority service. They arrived in 2 business days! Great service.

Date of experience: August 2, 2015
WILLIAM B.
0 reviews
0 helpful votes
Follow WILLIAM B.
Unfollow WILLIAM B.
Share Review
Report Review

Very User-friendly and easy
August 3, 2015

Very User-friendly and easy. It's important to click on the images across the top of the screen to make sure you're applying for the correct type of vehicle.

Date of experience: August 2, 2015
patrick g.
0 reviews
0 helpful votes
Follow patrick g.
Unfollow patrick g.
Share Review
Report Review

Thank you
August 2, 2015

Thank you

Date of experience: August 2, 2015
miguel h.
0 reviews
0 helpful votes
Follow miguel h.
Unfollow miguel h.
Share Review
Report Review

Fast and easy
August 2, 2015

Fast and easy

Date of experience: August 2, 2015
osman s.
0 reviews
0 helpful votes
Follow osman s.
Unfollow osman s.
Share Review
Report Review

Great work
August 2, 2015

Great work

Date of experience: August 2, 2015
Sara B.
0 reviews
0 helpful votes
Follow Sara B.
Unfollow Sara B.
Share Review
Report Review

This was pretty easy to navigate
August 2, 2015

This was pretty easy to navigate

Date of experience: August 2, 2015
Janice Z.
2 reviews
0 helpful votes
Follow Janice Z.
Unfollow Janice Z.
Share Review
Report Review

Nice and easy
August 2, 2015

Nice and easy

Date of experience: August 2, 2015