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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
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213,408 reviews

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Jeffrey W.
0 reviews
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The process was very easy...
September 16, 2015

The process was very easy...I certainly appreciate the service.

Date of experience: September 15, 2015
Claudia A.
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Quick, easy
September 16, 2015

Quick, easy. Thus far, lets see how fast it gets here- without rush shipping.

Date of experience: September 15, 2015
Doris L.
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Your fees are ridiculous!
September 16, 2015

Your fees are ridiculous!
My first and last experience with you.

Date of experience: September 15, 2015
Ahmed P.
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It was conveniently fast
September 16, 2015

It was conveniently fast

Date of experience: September 15, 2015
ANNA S.
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Fast Easy Conveinient -Thank you
September 16, 2015

Fast Easy Conveinient -Thank you

Date of experience: September 15, 2015
Margaret T.
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Went pretty smoothly
September 16, 2015

Went pretty smoothly

Date of experience: September 15, 2015
Mary S.
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I was pleased with my tags
September 16, 2015

I was pleased with my tags. However, I was not happy with the hidden charge of $20 for each tag that I ordered. There was no mention of this charge on the order form and I was not made aware of this until the order was finalized. I would gladly take a trip to the DMV and purchase the tags with no extra fees to avoid paying an extra $40. I was quite upset about this and will not be using this site again.

Date of experience: September 15, 2015
Joanne W.
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Excellent
September 16, 2015

Excellent. One exception - I don't have a final amount including tax and fees. The Ticket said $26.00 and the actual fee was $64.

Date of experience: September 15, 2015
Yslande J.
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Very happy with the service
September 16, 2015

Very happy with the service. However the fees should be more visible on the sight. I did not know I was going to be charged so many different fees. Overall great experience I will use this service again in the future.

Date of experience: September 15, 2015
Samantha C.
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Great
September 16, 2015

Great

Date of experience: September 15, 2015
Diego F.
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Quick work
September 16, 2015

Quick work

Date of experience: September 15, 2015
Jose T.
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Thanks great service as allways
September 16, 2015

Thanks great service as allways

Date of experience: September 15, 2015
Happy d.
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First time user
September 16, 2015

First time user. But even with 3 cars to add it went pretty fast. Took 6 days to receive tags in mail. The price on end receipt is about $5.00 more then stated online due to shipping and tax costs.

Date of experience: September 15, 2015
Sandra D.
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I will never use your service again
September 16, 2015

I will never use your service again.

Date of experience: September 15, 2015
Samuel S.
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Nice!
September 16, 2015

Nice!

Date of experience: September 15, 2015
Jennifer J.
3 reviews
0 helpful votes
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Thanks for the help
September 16, 2015

Thanks for the help.

Date of experience: September 15, 2015
Denise G.
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Very fast and very easy
September 16, 2015

Very fast and very easy

Date of experience: September 15, 2015
Brandon M.
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Didn't realize tag expired and need to get renewal quickly

Date of experience: September 15, 2015
Gail B.
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Fast and easy But way too expensive
September 16, 2015

Fast and easy But way too expensive. If I knew it was going to cost me double, I never would have used etags. On a fixed income, so this was way too much for me.

Date of experience: September 15, 2015
David S.
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It was easy
September 16, 2015

It was easy

Date of experience: September 15, 2015