Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eTags

eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


+96
See all photos
How would you rate eTags?
grey stargrey stargrey stargrey stargrey star

eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

Instant Feedback

213,408 reviews

We monitor reviews for authenticity

Maria M.
0 reviews
0 helpful votes
Follow Maria M.
Unfollow Maria M.
Share Review
Report Review

All good
September 16, 2015

All good

Date of experience: September 15, 2015
eleanor m.
0 reviews
0 helpful votes
Follow eleanor m.
Unfollow eleanor m.
Share Review
Report Review

Very easy to follow instructions--pleasantly surprised!

Date of experience: September 15, 2015
Mary J.
0 reviews
0 helpful votes
Follow Mary J.
Unfollow Mary J.
Share Review
Report Review

I don't like that I don't know the whole total before I hit send.

Date of experience: September 15, 2015
Richard S.
0 reviews
0 helpful votes
Follow Richard S.
Unfollow Richard S.
Share Review
Report Review

Easy, but expensive
September 16, 2015

Easy, but expensive

Date of experience: September 15, 2015
Daniel L.
0 reviews
0 helpful votes
Follow Daniel L.
Unfollow Daniel L.
Share Review
Report Review

Quick and easy!
September 16, 2015

Quick and easy! A liitle extra money, but worth it

Date of experience: September 15, 2015
Dean B.
0 reviews
0 helpful votes
Follow Dean B.
Unfollow Dean B.
Share Review
Report Review

Did not like that my service fees were more than some of my registrations and didn't know I was being charged the service fees.

Date of experience: September 15, 2015
Juliette D.
0 reviews
0 helpful votes
Follow Juliette D.
Unfollow Juliette D.
Share Review
Report Review

Easy to use
September 16, 2015

Easy to use

Date of experience: September 15, 2015
MICHAEL A.
0 reviews
0 helpful votes
Follow MICHAEL A.
Unfollow MICHAEL A.
Share Review
Report Review

THANK YOU FOR HELP
September 16, 2015

THANK YOU FOR HELP

Date of experience: September 15, 2015
kathyann m.
0 reviews
0 helpful votes
Follow kathyann m.
Unfollow kathyann m.
Share Review
Report Review

N/a
September 16, 2015

N/a

Date of experience: September 15, 2015
sylvia k.
0 reviews
0 helpful votes
Follow sylvia k.
Unfollow sylvia k.
Share Review
Report Review

A fast understandable way to order--very easy to understand--I rate this a 5 star experience.

Date of experience: September 15, 2015
James K.
0 reviews
0 helpful votes
Follow James K.
Unfollow James K.
Share Review
Report Review

Your website is one of the worst I have encountered
September 16, 2015

Your website is one of the worst I have encountered. I tried to buy a two year renewal, and was only told after having placed my order that it would cost me $169. That's nonsense. I cancelled the order and attempted to go back to renew it again through the email I received about my cancelled order. I tried three times to put my information in from there, and not one attempt took. I had to close out, go back into your website, and start the process from the beginning to finish. After finally going back and re-ordering a one year renewal, I was told only after I had completed my order that the price I was told I would be paying was wrong (again). I received a confirmation email about my order that placed my amount at around $100 instead of the approximately $30 I was originally quoted. Fix your website, or I won't be coming back. Also, a "convenience fee" is just a nice little way to screw over people who may have lives too busy to go and sit in the DMV for ten hours. Thanks for nothing.

Date of experience: September 15, 2015
Tammy B.
0 reviews
0 helpful votes
Follow Tammy B.
Unfollow Tammy B.
Share Review
Report Review

Great
September 16, 2015

Great

Date of experience: September 15, 2015
JAMES C.
0 reviews
0 helpful votes
Follow JAMES C.
Unfollow JAMES C.
Share Review
Report Review

Very easy
September 16, 2015

Very easy. Great website easy to follow even without a whole lot of computer experience.

Date of experience: September 15, 2015
Saintamen L.
0 reviews
0 helpful votes
Follow Saintamen L.
Unfollow Saintamen L.
Share Review
Report Review

Its good
September 16, 2015

Its good

Date of experience: September 15, 2015
ARUNJIRABHA T.
0 reviews
0 helpful votes
Follow ARUNJIRABHA T.
Unfollow ARUNJIRABHA T.
Share Review
Report Review

It is very convenience for old person Thank
September 16, 2015

It is very convenience for old person Thank

Date of experience: September 15, 2015
Michelle L.
0 reviews
0 helpful votes
Follow Michelle L.
Unfollow Michelle L.
Share Review
Report Review

So far so good
September 16, 2015

So far so good

Date of experience: September 15, 2015
Jane D.
0 reviews
0 helpful votes
Follow Jane D.
Unfollow Jane D.
Share Review
Report Review

Good service
September 16, 2015

Good service

Date of experience: September 15, 2015
john F.
0 reviews
0 helpful votes
Follow john F.
Unfollow john F.
Share Review
Report Review

Great except fee for rush fees!
September 16, 2015

Great except fee for rush fees! Dont think that is right!

Date of experience: September 15, 2015
michael h.
0 reviews
0 helpful votes
Follow michael h.
Unfollow michael h.
Share Review
Report Review

It was a smooth transaction
September 16, 2015

It was a smooth transaction

Date of experience: September 15, 2015
Monika H.
0 reviews
0 helpful votes
Follow Monika H.
Unfollow Monika H.
Share Review
Report Review

I would be more happy if you incude real price!
September 16, 2015

I would be more happy if you incude real price!

Date of experience: September 15, 2015