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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
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213,408 reviews

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Jacquelyn V.
0 reviews
0 helpful votes
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Nice
September 16, 2015

Nice

Date of experience: September 16, 2015
JOSEPH J.
0 reviews
0 helpful votes
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To much $$$$$$$$
September 16, 2015

To much $$$$$$$$

Date of experience: September 16, 2015
Alexis K.
0 reviews
0 helpful votes
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The colors on the website are attractive and the interface is simple and easy to use.

Date of experience: September 16, 2015
Justin F.
1 review
0 helpful votes
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Great
September 16, 2015

Great

Date of experience: September 16, 2015
Lowell F.
0 reviews
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What I was dissatisfied with is, I thought I was paying the price that came up and instead I had to pay an enormous extra fees. If I had a known that I had to pay that for processing...we would have never done it...but you live and learn...won't do it again. ($$81.55 extra for 3 tags...that is a lot of money...I could have went down and bought them and saved that money that we didn't have...really we should have cancelled the order but we didn't know we could have.) So there was some misleading issues there...at least for us.

Date of experience: September 16, 2015
Debra S.
0 reviews
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Very fast and easy!
September 16, 2015

Very fast and easy!

Date of experience: September 16, 2015
Travis N.
0 reviews
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I found this experience to be quick, and hassle free
September 16, 2015

I found this experience to be quick, and hassle free.

Date of experience: September 16, 2015
George W.
0 reviews
0 helpful votes
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Everything went very smoothly for me
September 16, 2015

Everything went very smoothly for me.

Date of experience: September 16, 2015
Randall R.
0 reviews
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Very User Friendly site
September 16, 2015

Very User Friendly site.

Date of experience: September 16, 2015
Allison V.
0 reviews
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Very easy!
September 16, 2015

Very easy! Thank you!

Date of experience: September 16, 2015
michael s.
0 reviews
0 helpful votes
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Web site is surprisingly easy to use
September 16, 2015

Web site is surprisingly easy to use. Delivery took longer than I expected.

Date of experience: September 16, 2015
Konstantinos C.
0 reviews
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Fast but very expensive
September 16, 2015

Fast but very expensive

Date of experience: September 16, 2015
Shavonti W.
0 reviews
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This was a really great experience!
September 16, 2015

This was a really great experience!

Date of experience: September 16, 2015
james g.
0 reviews
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It should not come up when you enter florida dmv link you think you are on that.

Date of experience: September 16, 2015
TONY W.
0 reviews
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I love being able to order my tag online it save me so much money. BOW i dont have to drive all the way to Flordia from Virginia to renew my tag what a live saver.

Date of experience: September 16, 2015
Odalys C.
0 reviews
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Very good
September 16, 2015

Very good

Date of experience: September 16, 2015
Douglas S.
0 reviews
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It was clear and easy to follow
September 16, 2015

It was clear and easy to follow.

Date of experience: September 16, 2015
james h.
0 reviews
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Was good
September 16, 2015

Was good

Date of experience: September 15, 2015
Michael D.
0 reviews
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It was quick and easy...
September 16, 2015

It was quick and easy...thank you

Date of experience: September 15, 2015
ronald e.
0 reviews
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I did not know that all of the charges were being added. There was supposed to be a reduction in the cost of tags but the new changes have almost doubled the cost of tags. Seems to be another way the government screws th tax payers

Date of experience: September 15, 2015