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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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John I.
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Very quick and easy
September 16, 2015

Very quick and easy

Date of experience: September 16, 2015
Jack S.
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Very efficient
September 16, 2015

Very efficient

Date of experience: September 16, 2015
Michael C.
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Went well
September 16, 2015

Went well. Problem being that no early notice that this was a private company with no government
Involvement that doubles the cost.

Date of experience: September 16, 2015
Thomas G.
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Quick and convienent
September 16, 2015

Quick and convienent

Date of experience: September 16, 2015
JOHN S.
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Wow we will definitely use this sytem very user friendly

Date of experience: September 16, 2015
Jeffery G.
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Seamed fast and easy
September 16, 2015

Seamed fast and easy

Date of experience: September 16, 2015
Barbaree H.
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Great service No lines
September 16, 2015

Great service No lines

Date of experience: September 16, 2015
Natalia C.
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Was good
September 16, 2015

Was good

Date of experience: September 16, 2015
victor e.
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I am very happy good job thanks guys!
September 16, 2015

I am very happy good job thanks guys!

Date of experience: September 16, 2015
John H.
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Easy to use
September 16, 2015

Easy to use

Date of experience: September 16, 2015
SARAH J.
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Like the ease of doing this online
September 16, 2015

Like the ease of doing this online. But had problems so couldn't use etag, had to go to county to resolve.

Date of experience: September 16, 2015
Phillip N.
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Could not register my horse trailer because no place to select vehicle make.

Date of experience: September 16, 2015
Marilyn R.
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So far good but don't understand why I never received my bill to order
Registration tag

Date of experience: September 16, 2015
Nicole C.
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Easy and quick
September 16, 2015

Easy and quick. Way better than the long lines at the DMV

Date of experience: September 16, 2015
Kahleigh S.
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Very easy to use thanks!
September 16, 2015

Very easy to use thanks!

Date of experience: September 16, 2015
CAROLYN T.
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Looking forward to receiving my rush order soon as you didn't say when I should expect my order.
This is very convenient. Thank you!

9/16/2015 - You would have received a 5 star rating if you had revealed the full amount that you intended to charge my card prior to me submitting transaction.

Date of experience: September 16, 2015
Phyllis M.
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Easy to do
September 16, 2015

Easy to do

Date of experience: September 16, 2015
christopher f.
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This was fast and easy
September 16, 2015

This was fast and easy

Date of experience: September 16, 2015
Lorna M.
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Easy
September 16, 2015

Easy

Date of experience: September 16, 2015
Katherine P.
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Fast and easy!
September 16, 2015

Fast and easy! Love it.

Date of experience: September 16, 2015