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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Florida
1 review
0 helpful votes
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Easy and Quick
August 21, 2020

My tags were going to expire within the previous two weeks. With CoVid going on this was the best option to do rather than be out in public at the dmv. I ordered it and it was shipped super fast!

Date of experience: August 20, 2020
ETAGS S. eTags Rep
over a year old

We appreciate your business Mary.

marcia l.
1 review
0 helpful votes
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Was fine got my e-TAG QUITE fast
August 20, 2020

Was fine got my e-TAG QUITE fast.

Thank You

Date of experience: August 19, 2020
Ramiro M.
1 review
0 helpful votes
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Good and easy thanks
August 20, 2020

Good and easy thanks

Date of experience: August 19, 2020
California
1 review
1 helpful vote
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My experience with etags and their customer service has been absolutely horrible. I submitted my registration renewal and the next day I received an email stating the shipping name did not match the registration for the car, so I sent them a picture of my registration showing my name as the owner. An entire week passed until they responded, now saying the license plate number was wrong (which I checked and it was not). After that they just gave me a refund without even waiting for my response. In total they made me wait for 2 weeks for no reason, causing me to be late for my renewal. Terrible service, 0/10.

Date of experience: August 19, 2020
Russell M.
1 review
0 helpful votes
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Quick and painless!
August 20, 2020

Quick and painless!

Date of experience: August 19, 2020
Florida
1 review
0 helpful votes
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Too expensive.
September 30, 2020

Seemed expensive to simply request a title certificate mailed to my house. Am I eligible for a discount? Is there an avenue for requesting a partial refund? I would upgrade my rating if you could address this.

Date of experience: August 19, 2020
Alexis N.
1 review
0 helpful votes
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The form said $46.85 NOT $86.75
August 19, 2020

The form said $46.85 NOT $86.75. Ripoff!

Date of experience: August 19, 2020
Josefina C.
1 review
0 helpful votes
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Thanks
August 19, 2020

Thanks. Energético más fine

Date of experience: August 19, 2020
Rachon N.
1 review
0 helpful votes
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This very fast and convenient
August 19, 2020

This very fast and convenient

Date of experience: August 19, 2020
HUGO C.
1 review
0 helpful votes
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VERY FAST, SAVE ME A LOT OF TIME
August 19, 2020

VERY FAST, SAVE ME A LOT OF TIME.

Date of experience: August 19, 2020
Eric Y.
1 review
0 helpful votes
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Much more convenient than the DMV!
August 19, 2020

Much more convenient than the DMV!

Date of experience: August 19, 2020
Bryan P.
1 review
0 helpful votes
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I need someone to contact me because they pulled the fees out of my bank twice and in the amount of 85 dollars. But when the bill came it was only 71 dollars I need assistance

Date of experience: August 19, 2020
Rene I.
1 review
0 helpful votes
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Thank you so much I got my tags you guys are fast

Date of experience: August 19, 2020
Gilda P.
1 review
0 helpful votes
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Real fast and easy to do it
August 19, 2020

Real fast and easy to do it

Date of experience: August 19, 2020
Florida
1 review
0 helpful votes
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Great Service
August 20, 2020

Great service. Easy to use online website. So user friendly. So much better than waiting in line. I've already told people how easy it is.

Date of experience: August 19, 2020
ETAGS S. eTags Rep
over a year old

We thank you Mary!

Matt A.
1 review
0 helpful votes
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Have not received the email to get what I ordered.
Have called and still nothing.
Please fulfill your end of the deal.
Get me what I paid for please.

Date of experience: August 18, 2020
Lauretta L.
1 review
0 helpful votes
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The service was very quick and friendly to use
August 19, 2020

The service was very quick and friendly to use.

Date of experience: August 18, 2020
Richard L.
1 review
0 helpful votes
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It was a lot easier than I thought, thanks
August 19, 2020

It was a lot easier than I thought, thanks

Date of experience: August 18, 2020
Melanie M.
1 review
0 helpful votes
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Easy to use, great service
August 19, 2020

Easy to use, great service.

Date of experience: August 18, 2020
Gracious C.
1 review
0 helpful votes
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Efficient website to use
August 19, 2020

Efficient website to use

Date of experience: August 18, 2020