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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Morganne C.
0 reviews
0 helpful votes
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Gfdchmj
October 6, 2015

Gfdchmj

Date of experience: October 6, 2015
Chantelle D.
0 reviews
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Very easy steps to follow
October 6, 2015

Very easy steps to follow. Very grateful for this website so far!

Date of experience: October 6, 2015
israel M.
0 reviews
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To many different type of inssurance
October 6, 2015

To many different type of inssurance

Date of experience: October 5, 2015
sally w.
0 reviews
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Good
October 6, 2015

Good. Just a question about the total fee.

Date of experience: October 5, 2015
Mark I.
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My bank had to have me verify these for the third time - hope this is the last. Sorry, for any trouble this may have caused.

Received 2 of the tags after the 1st. Just received the 1st today. Ordered 3 tags in all. Some mix up on 1st. Tag ordered. Took a week and a half for the 1st. Tag to be delivered.

Date of experience: October 5, 2015
Michael M.
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Satisfactory
October 5, 2015

Satisfactory.

Date of experience: October 5, 2015
Gustavo C.
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It is very easy and quick process, thank you!
October 5, 2015

It is very easy and quick process, thank you!

Date of experience: October 5, 2015
Roger C.
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Fast and Easy
October 5, 2015

Fast and Easy.

Date of experience: October 5, 2015
JORGE G.
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GOOD FAST SERVICE THANK YOU
October 5, 2015

GOOD FAST SERVICE THANK YOU.

Date of experience: October 5, 2015
Kathleen W.
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It was very easy
October 5, 2015

It was very easy

Date of experience: October 5, 2015
Nancy S.
0 reviews
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Ease to follow for a non-technically astute Grandmother. Thank you!

Date of experience: October 5, 2015
Fola W.
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The website did not indicate some extra price with the exception of priority mail on the website and I was very disappointed of the price I was charged. I will NEVER use the service again.

Date of experience: October 5, 2015
Carlos R.
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Great service
October 5, 2015

Great service

Date of experience: October 5, 2015
Joey A.
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I was deceived!
October 5, 2015

I was deceived! I will report e-tags to the FCC, and BBB. Thank you!

Date of experience: October 5, 2015
GIORGIO S.
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Quick and easy
October 5, 2015

Quick and easy. Too expensive though

Date of experience: October 5, 2015
Amado C.
0 reviews
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Fast
October 5, 2015

Fast

Date of experience: October 5, 2015
Edwin L.
2 reviews
0 helpful votes
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Fast and Easy
October 5, 2015

Fast and Easy. Thank You.

Date of experience: October 5, 2015
Wayne E.
2 reviews
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I love being able to register online
October 5, 2015

I love being able to register online. It saves so much time. For someone in the IT industry like me, I appreciate the use of tech to make our lives easier

Date of experience: October 5, 2015
Victor G.
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Good website, but additional fees were very excessive.

Date of experience: October 5, 2015
Gilberto R.
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Great improvement to the weblink
October 5, 2015

Great improvement to the weblink - it's extremely user friendly and easy to navigate

Date of experience: October 4, 2015