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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Diane W.
0 reviews
0 helpful votes
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Easy
October 8, 2015

Easy

Date of experience: October 7, 2015
GAIL W.
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THIS WAS THE BEST EVER!
October 8, 2015

THIS WAS THE BEST EVER! I WILL CONTINUE TO USE THIS SERVICE!

Date of experience: October 7, 2015
byung k.
0 reviews
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Convenient!
October 8, 2015

Convenient! Charge too much

Date of experience: October 7, 2015
Luisa E.
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Good experience
October 7, 2015

Good experience

Date of experience: October 7, 2015
William M.
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So far okay, but now we'll see if I get the Tags in 3 weeks. Also there was no place for voluntary contributions like there were last year.

This year we were blindsided by the final price. We were not aware the amount on the on-line invoice excluded the FL Registration Fees of our 2 cars of $137.20. So we will not be using this over-priced on-line Service. We will pay my mail.

Date of experience: October 7, 2015
Bela S.
0 reviews
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Great service!
October 7, 2015

Great service!

Date of experience: October 7, 2015
barry g.
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No problems
October 7, 2015

No problems

Date of experience: October 7, 2015
Cecil B.
0 reviews
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Always better than long lines
October 7, 2015

Always better than long lines. I was impressed with the speed at which my eTags arrived at my door.
Well done.

Date of experience: October 7, 2015
Suzanne R.
0 reviews
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I don't want this e tags to take any money from my bank account I ordered directly from the taxe collector office.

Date of experience: October 7, 2015
Christine L.
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No
October 7, 2015

No

Date of experience: October 7, 2015
Matthew M.
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Quick, easy, simple and prices are fair
October 7, 2015

Quick, easy, simple and prices are fair

Date of experience: October 7, 2015
Samuel C.
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It's great and easy
October 7, 2015

It's great and easy

Date of experience: October 7, 2015
Zach S.
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Simple
October 7, 2015

Simple. Quick. Easy. I rated it 4 stars instead of 5 because I did not realize there was a 20$ service fee. I do not know why there would be a fee or realized it.

Date of experience: October 7, 2015
Cira R.
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Easy and fast, excellent
October 7, 2015

Easy and fast, excellent

Date of experience: October 7, 2015
Lawrence K.
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Very easy and clear system
October 7, 2015

Very easy and clear system. The registration and tags reached me some three days after I placed my order. Business and a service problem kept me out of state longer than I anticipated so I placed the online order from out of state and held onto the receipt in case I was stopped. Still, it was a relief to get the tag and registration so quickly. Nice job.
Oh, if I were to make any criticism it would have been nice to have have an estimate on the state fees and taxes so I could have anticipated the total charge. No big deal though since I obviously would have paid it anyway.

Date of experience: October 7, 2015
Karl H.
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I don't know if I was charged
October 7, 2015

I don't know if I was charged. Twice please let me know phone number *******302

Date of experience: October 7, 2015
DEBRAH S.
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VERY QUICK & SIMPLE
October 7, 2015

VERY QUICK & SIMPLE

Date of experience: October 7, 2015
peter k.
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Very easy to do by lkine and received very quickly

Date of experience: October 7, 2015
Kathleen M.
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Quick and painless!
October 7, 2015

Quick and painless!

Date of experience: October 7, 2015
Angelo T.
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This is so much easier than dealing with the tag office people

Date of experience: October 7, 2015