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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Evens P.
0 reviews
0 helpful votes
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Thank you
October 8, 2015

Thank you

Date of experience: October 8, 2015
judith d.
0 reviews
0 helpful votes
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Thank you
October 8, 2015

Thank you

Date of experience: October 8, 2015
Shakimma M.
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This was easy Thanks
October 8, 2015

This was easy Thanks

Date of experience: October 8, 2015
Kelly F.
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Cheaper pricing please!
October 8, 2015

Cheaper pricing please!

Date of experience: October 8, 2015
Janine T.
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Easy to navigate but I had to do it around 5 times. At the end it said Error until finally it was acceptedj!

Date of experience: October 8, 2015
Donald D.
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The service was user friendly and makes my emergency renewal most satisfactory. Thank you.

Date of experience: October 8, 2015
john g.
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So easy
October 8, 2015

So easy

Date of experience: October 8, 2015
Sue K.
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Very easy website to use
October 8, 2015

Very easy website to use

Date of experience: October 8, 2015
David M.
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YOU ARE NOT DEALING WITH DMV
October 8, 2015

YOU ARE NOT DEALING WITH DMV. They just pretend they are dmv until after you pay your money to them. Sadly they then really stick it to you.
Rip off.
Plain and simple. Folks you are about to be screwed do not use this service. The 28 dollars (which happens to be the cost of my renewal tag fee from the state is what they charged me. However after paying they THEN admit that the 28 I paid has nothing to do with the cost of my tags it is their fees to get the tags for me PLUS the cost of the tags which they do not even mention. They just say to be determined. Why is it a rip off? They do not tell you any of this until AFTER you pay what you thought was tags fees from the state and not a set of fees to use their service which they then add taxes and fees to later so in reality you just gave them a blank check. Look out, rip off, fraud.
Sadly another online rip off. Shame on you people.

Date of experience: October 8, 2015
Albert J.
0 reviews
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Thank you
October 8, 2015

Thank you

Date of experience: October 8, 2015
TONY I.
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VERY GOOD EASY AND QUICK
October 8, 2015

VERY GOOD EASY AND QUICK

Date of experience: October 8, 2015
zoraya u.
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Was not able to register my motor bike because it does not accept no ins

Date of experience: October 8, 2015
Richard K.
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Very conveinent
October 8, 2015

Very conveinent

Date of experience: October 8, 2015
Bashar A.
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Its supper easy and smooth
October 8, 2015

Its supper easy and smooth

Date of experience: October 8, 2015
ronald h.
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There are some huge hidden and surprising cost to using this service and will never do it agai.

Date of experience: October 7, 2015
Frank G.
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This is Great, Fast and Simple!
October 8, 2015

This is Great, Fast and Simple!

Date of experience: October 7, 2015
Jane R.
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Easy to follow
October 8, 2015

Easy to follow.
I wasn't sure it was a legit website, but all turned out well.

Date of experience: October 7, 2015
Steven R.
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Second attempt
October 8, 2015

Second attempt

Date of experience: October 7, 2015
zeli r.
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Very please tank you!
October 8, 2015

Very please tank you!

Date of experience: October 7, 2015
Diane W.
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Easy
October 8, 2015

Easy

Date of experience: October 7, 2015