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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
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John B.
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Very easy & straight forward
October 11, 2015

Very easy & straight forward

Date of experience: October 10, 2015
David L.
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Doing renewals of any kind is a preferred method
October 11, 2015

Doing renewals of any kind is a preferred method. Saves time and effort. Thank you for the opportunity to reply.

Date of experience: October 10, 2015
andral f.
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Quick and great
October 11, 2015

Quick and great

Date of experience: October 10, 2015
Garry M.
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User friendly web site and easily understood required fields information

Date of experience: October 10, 2015
Roberta C.
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Very easy
October 10, 2015

Very easy

Date of experience: October 10, 2015
TAMECKA J.
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VERY FAST AND EFFICIENT
October 10, 2015

VERY FAST AND EFFICIENT

Date of experience: October 10, 2015
Helene D.
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So very easy to register this way Thank You
October 10, 2015

So very easy to register this way Thank You
I RECEIVED MY REGISTRATION AND A NEW PLATE WHICH I DON'T UNDERSTAND WHY?
I ALSO GOT CHARGE OVER 70 DOLLARS AN

Date of experience: October 10, 2015
dena p.
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The process was easy and made simple
October 10, 2015

The process was easy and made simple. Thank you
You guys do a great job of making ordering easy and simple!

Date of experience: October 10, 2015
Marissa G.
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The website was easy to use
October 10, 2015

The website was easy to use. Customer service got back to me very quickly and answered my questions.

Date of experience: October 10, 2015
JAMES B.
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Renewal was fast
October 10, 2015

Renewal was fast. Cost was extremely expensive. Originally $50 more than going through Official web site. They did knock off a whole $16 after I complained about their transparency regarding true cost.

Date of experience: October 10, 2015
Brittany K.
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Quick and easy
October 10, 2015

Quick and easy

Date of experience: October 10, 2015
Joseph T.
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Very easy and simple
October 10, 2015

Very easy and simple

Date of experience: October 10, 2015
charles r.
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Easy but a deceptive practice in my opinion linking to official gov. Site.

Date of experience: October 10, 2015
thomas m.
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Good experiance
October 10, 2015

Good experiance

Date of experience: October 10, 2015
James N.
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Easy, fast, convienient!
October 10, 2015

Easy, fast, convienient!

Date of experience: October 10, 2015
Kimberly B.
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This is great way to renew registration
October 10, 2015

This is great way to renew registration

Date of experience: October 10, 2015
Nathalie H.
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It seemed quick and easy to order but when I went to confirm, I kept getting errors. Finally I gave up and went to the tag store instead, wasting an hour of time in line - but at least now I have my renewed tags.

Date of experience: October 10, 2015
Kyle T.
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Easy to complete online submittal
October 10, 2015

Easy to complete online submittal

Date of experience: October 10, 2015
Sheryl V.
1 review
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The order for my car plate was just fine, but you used to be able to put in your name and it would show everything registered to you. I have two boats and trailers in locations that are not my home and don't know the plate numbers until I go there which is very inconvenient.
And then after receiving the final invoice in my email, learned about the 19.99 convenience fee. Would have been nice to know ahead of time!

Date of experience: October 10, 2015
Logan I.
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Easy and quick
October 10, 2015

Easy and quick

Date of experience: October 10, 2015