Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eTags

eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


+96
See all photos
How would you rate eTags?
grey stargrey stargrey stargrey stargrey star

eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

Instant Feedback

213,408 reviews

We monitor reviews for authenticity

JD R.
0 reviews
0 helpful votes
Follow JD R.
Unfollow JD R.
Share Review
Report Review

Quick and easy experience
October 11, 2015

Quick and easy experience. It was great - already on the car.

Date of experience: October 11, 2015
Jose L.
5 reviews
0 helpful votes
Follow Jose L.
Unfollow Jose L.
Share Review
Report Review

Very fast and easy I hope the delivery is fast also

Date of experience: October 11, 2015
MARCIA O.
0 reviews
0 helpful votes
Follow MARCIA O.
Unfollow MARCIA O.
Share Review
Report Review

Navigation was easy, service was efficient and fast, but the price information did not seem to be clear. The charge that only appeared clear to me after I had requested the service, via email, was outrageous. I feel that the information about price is either misleading or omitted throughout navigation. Maybe I lacked seeing clearly, but somehow it tricked me, because, had I known the outrageous service charge, I would have paid directly and not used this service. Paying a total of 64.95, being that the total I owned, including county fee, was 36.10 is absurd. Outrageous service charge. I will never use it again.

Date of experience: October 11, 2015
JOSEPH C.
0 reviews
0 helpful votes
Follow JOSEPH C.
Unfollow JOSEPH C.
Share Review
Report Review

THE BEST QUICK PAY EXPERIENCE, the total cost was difference above $30.00. It should indicated in the totally the all the costs.

Date of experience: October 11, 2015
DANIEL H.
0 reviews
0 helpful votes
Follow DANIEL H.
Unfollow DANIEL H.
Share Review
Report Review

PAINLESS
October 11, 2015

PAINLESS

Date of experience: October 11, 2015
Michael B.
0 reviews
0 helpful votes
Follow Michael B.
Unfollow Michael B.
Share Review
Report Review

Very easy
October 11, 2015

Very easy

Date of experience: October 11, 2015
Robert P.
3 reviews
0 helpful votes
Follow Robert P.
Unfollow Robert P.
Share Review
Report Review

Very quick and easy but too expensive
October 11, 2015

Very quick and easy but too expensive

Date of experience: October 11, 2015
kevin s.
0 reviews
0 helpful votes
Follow kevin s.
Unfollow kevin s.
Share Review
Report Review

Thanks
October 11, 2015

Thanks

Date of experience: October 11, 2015
jamison l.
0 reviews
0 helpful votes
Follow jamison l.
Unfollow jamison l.
Share Review
Report Review

Its quick
October 11, 2015

Its quick

Date of experience: October 11, 2015
Thomas W.
0 reviews
0 helpful votes
Follow Thomas W.
Unfollow Thomas W.
Share Review
Report Review

Quick an easy
October 11, 2015

Quick an easy

Date of experience: October 11, 2015
Nick P.
4 reviews
0 helpful votes
Follow Nick P.
Unfollow Nick P.
Share Review
Report Review

It good
October 11, 2015

It good

Date of experience: October 11, 2015
JUDITH L.
0 reviews
0 helpful votes
Follow JUDITH L.
Unfollow JUDITH L.
Share Review
Report Review

Confirmations, etc
October 11, 2015

Confirmations, etc

Date of experience: October 11, 2015
Adrienne G.
0 reviews
0 helpful votes
Follow Adrienne G.
Unfollow Adrienne G.
Share Review
Report Review

Good
October 11, 2015

Good

Date of experience: October 11, 2015
Vincent P.
4 reviews
0 helpful votes
Follow Vincent P.
Unfollow Vincent P.
Share Review
Report Review

The E Tag.Com service, is eliminating the need for local Motor Vehicle offices, and the people who are employed at these locations, the more we use E Tags the more the employees lose there jobs, saving the county and state money, but instead of the E Tag service being cheaper and passing some of the savings along to the residents, it's more expensive, I will not use it again, and maybe someone will keep there job. V.P. Bello

Date of experience: October 11, 2015
barbara F.
0 reviews
0 helpful votes
Follow barbara F.
Unfollow barbara F.
Share Review
Report Review

Great
October 11, 2015

Great

Date of experience: October 11, 2015
john s.
0 reviews
0 helpful votes
Follow john s.
Unfollow john s.
Share Review
Report Review

Site was very easy to manipulate
October 11, 2015

Site was very easy to manipulate.

Date of experience: October 11, 2015
Miguel B.
0 reviews
0 helpful votes
Follow Miguel B.
Unfollow Miguel B.
Share Review
Report Review

Good job
October 11, 2015

Good job

Date of experience: October 11, 2015
T B.
0 reviews
0 helpful votes
Follow T B.
Unfollow T B.
Share Review
Report Review

Kept getting error messages
October 11, 2015

Kept getting error messages

Date of experience: October 11, 2015
Nelson Y.
0 reviews
0 helpful votes
Follow Nelson Y.
Unfollow Nelson Y.
Share Review
Report Review

The service was good, the website was easy to navigate, the only thing I still don't understand is why was this service so expensive, for the last couple of years I only pay $36 for the sticker and approximately $2-$4 estrs for the service, but with this service I paid $64 and some change, for me that was just unacceptable.

Date of experience: October 10, 2015
DAWNA J.
0 reviews
0 helpful votes
Follow DAWNA J.
Unfollow DAWNA J.
Share Review
Report Review

Quick and easy
October 11, 2015

Quick and easy

Date of experience: October 10, 2015