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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Linda R.
0 reviews
0 helpful votes
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Price was not correct and didn't get the full price until after you had taken my monies, bait and switch contacted immediately as soon as full price was revealed in an email but was told too bad. Best they could do was refund me $10.00 but couldn't stop the order which had not been filled yet. Poor business practice

Date of experience: October 15, 2015
Olga A.
0 reviews
0 helpful votes
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Very fast and convinient
October 15, 2015

Very fast and convinient

Date of experience: October 15, 2015
Luisa P.
0 reviews
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Easy
October 15, 2015

Easy

Date of experience: October 15, 2015
Alexis C.
0 reviews
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Exelent service and fast
October 15, 2015

Exelent service and fast
But its to expensive and when you are checking out the web page doesnt tell you your total you have to guess!

Date of experience: October 15, 2015
Jessica H.
1 review
0 helpful votes
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Great!
October 15, 2015

Great!

Date of experience: October 15, 2015
andrew c.
0 reviews
0 helpful votes
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Did not allow for change of address
October 15, 2015

Did not allow for change of address
New address is noted as shipping address but want to make sure that the records are updated; forms originally completed returned undelivered by USPS

I have received the new tag/label but the written registration form remains incorrect and has not been replaced. I am trying to obtain Homestead exemption and need correct address information for the application.

Date of experience: October 15, 2015
Stephanie A.
0 reviews
0 helpful votes
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Easy breezy!
October 15, 2015

Easy breezy! Thank you

Date of experience: October 15, 2015
Gloria O.
0 reviews
0 helpful votes
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Loveeeeeeeee it
October 15, 2015

Loveeeeeeeee it

Date of experience: October 15, 2015
Paul X.
2 reviews
0 helpful votes
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Etags was the biggest rip off site ever produced
October 15, 2015

Etags was the biggest rip off site ever produced. Florida License plate fees were $35. Etags processing fees were $31. How Florida could ever allow a company to do there service is beyond me. The worst Buyer Beware!

Date of experience: October 15, 2015
CARLOS P.
0 reviews
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It was an awesome experience
October 15, 2015

It was an awesome experience.

Date of experience: October 15, 2015
Scott S.
2 reviews
0 helpful votes
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Still, after this purchase, I have no actual total shown.

Additional comments: There was no chance/choice online to cancel the order. Was informed when I called the next day that I can not cancel my order, yet your 'confirmation' email asks that question.

Date of experience: October 15, 2015
randy e.
0 reviews
0 helpful votes
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Good
October 15, 2015

Good

Date of experience: October 15, 2015
hattie t.
0 reviews
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Very easy to use,the convience fee is excessive!
October 15, 2015

Very easy to use,the convience fee is excessive!

Date of experience: October 15, 2015
julio l.
0 reviews
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Easy simple and awesome
October 15, 2015

Easy simple and awesome

Date of experience: October 14, 2015
ANTHONY M.
0 reviews
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None
October 15, 2015

None

Date of experience: October 14, 2015
Michael F.
0 reviews
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Very quick and good experience
October 15, 2015

Very quick and good experience

Date of experience: October 14, 2015
Sandra M.
0 reviews
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Thank you for the ease in doing this online
October 15, 2015

Thank you for the ease in doing this online

Date of experience: October 14, 2015
Aaron C.
0 reviews
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The total came to NaN when I selected 2 years
October 15, 2015

The total came to NaN when I selected 2 years.

Date of experience: October 14, 2015
Barbara G.
0 reviews
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So far so good
October 15, 2015

So far so good

Date of experience: October 14, 2015
Alfred V.
0 reviews
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Did not give me the final total that included the state registration tax & fees.

Date of experience: October 14, 2015