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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Ricci M.
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Usually I wouldn't be writing a review but I have to give it to eTags.com: give credit where credit is due. My experience with eTags.com was awesome.

Date of experience: October 16, 2015
Diane S.
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Very efficient
October 16, 2015

Very efficient

Date of experience: October 16, 2015
Sharon P.
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So convenient
October 16, 2015

So convenient - thank you.

Date of experience: October 16, 2015
Erika E.
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Thought I would pay with E-check
October 16, 2015

Thought I would pay with E-check. Listed Credit Card only
Promised savings were wrong. Had to pay double. Very aggravated!

Date of experience: October 15, 2015
Paul E.
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Really good experience!
October 16, 2015

Really good experience! Thank you

Date of experience: October 15, 2015
LEANNE D.
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Nice system
October 16, 2015

Nice system.

Date of experience: October 15, 2015
ASF C.
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I am impressed with the effectiveness of the service for people like me who work long hours and will never make it in person.

Date of experience: October 15, 2015
NICHOLAS A.
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VERY EASY AND CONVENIENT TO RE-NEW
October 16, 2015

VERY EASY AND CONVENIENT TO RE-NEW. BUT WAS NOT EXPECTING HIDDIN FEES. COULD HAVE SAVED 30 BUCKS BY RE-NEWING BY MAIL.

Date of experience: October 15, 2015
JOSE J.
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VERY EASY TO RENEW MY CAR REGISTRATION, AWESOME WEBSITE!

Date of experience: October 15, 2015
Bruce H.
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Easy to use
October 16, 2015

Easy to use

Date of experience: October 15, 2015
romel b.
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Quick and easy
October 15, 2015

Quick and easy

Date of experience: October 15, 2015
compton c.
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Great I like this can do it from my home, save time

Date of experience: October 15, 2015
meyer c.
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Seems expensive
October 15, 2015

Seems expensive. Costs not very clear.

Date of experience: October 15, 2015
sidney k.
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Very good very easy
October 15, 2015

Very good very easy

Date of experience: October 15, 2015
Thomas N.
2 reviews
0 helpful votes
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Very easy to use
October 15, 2015

Very easy to use

Date of experience: October 15, 2015
George P.
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Excellent, very east to follow
October 15, 2015

Excellent, very east to follow

Date of experience: October 15, 2015
Ronald G.
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Good job
October 15, 2015

Good job

Date of experience: October 15, 2015
Michael P.
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Quick and super easy!
October 15, 2015

Quick and super easy!

Date of experience: October 15, 2015
Robert S.
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Went well
October 15, 2015

Went well

Date of experience: October 15, 2015
Linda R.
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Price was not correct and didn't get the full price until after you had taken my monies, bait and switch contacted immediately as soon as full price was revealed in an email but was told too bad. Best they could do was refund me $10.00 but couldn't stop the order which had not been filled yet. Poor business practice

Date of experience: October 15, 2015