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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
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Susan B.
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Super easy and fast!
October 24, 2015

Super easy and fast! Thank you

Date of experience: October 24, 2015
Jill J.
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Easy peasy lemon squeezy!
October 24, 2015

Easy peasy lemon squeezy!

Date of experience: October 24, 2015
JAMES B.
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EASY AND CONVENIENT
October 24, 2015

EASY AND CONVENIENT

Date of experience: October 24, 2015
william p.
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Very quick I like it no waiting in line
October 24, 2015

Very quick I like it no waiting in line

Date of experience: October 24, 2015
cheryl h.
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I have received my sticker yet and why haven't i
October 24, 2015

I have received my sticker yet and why haven't i

Date of experience: October 24, 2015
michael b.
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You didn't list fees until after i paid and then they seem alot

Date of experience: October 24, 2015
Brian c.
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It was ok no prob so far
October 24, 2015

It was ok no prob so far
All the fees you charge is crazy

Date of experience: October 23, 2015
JANET S.
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Quick and convenient
October 24, 2015

Quick and convenient

Date of experience: October 23, 2015
anna e.
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So much easier than driving down to office, trying to find a parking place.

Date of experience: October 23, 2015
Manuel H.
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N/a
October 24, 2015

N/a

Date of experience: October 23, 2015
MARCIA P.
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Very quick and convenient, but...
October 23, 2015

Very quick and convenient, but... It wasn't stated very clearly that the amount being charged was over and above the actual price for the tag. I will not use this service again. I cannot afford to pay almost $30 over and above the cost of my tag. RIP OFF! BUYER BE WARE!

Date of experience: October 23, 2015
jose e.
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Good system
October 23, 2015

Good system

Date of experience: October 23, 2015
Jolanta k.
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All good
October 23, 2015

All good
Thank you

Date of experience: October 23, 2015
Barbara L.
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I like the new pricing and convenient renewal!NOT
October 23, 2015

I like the new pricing and convenient renewal!NOT
The system notated the wrong pricing and I was expecting a charge of $38.75. INSTEAD, it was over $100. After calling the tag office, I went to the tag office and was told they could not handle the issue...it would have to be handled through the state. I now have to submit an appeal to be reimbursed the amount noted on the system, which I double checked several times before ordering!
*******@msn.com

Date of experience: October 23, 2015
Mike C.
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Surprised by the $19.95 service fee plus rush delivery doubled the cost of my tags.
Live and learn

Date of experience: October 23, 2015
Marcelle C.
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It was expensive service but otherwise not too difficult

Date of experience: October 23, 2015
Daisy G.
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Thank it was very helpfull
October 23, 2015

Thank it was very helpfull

Date of experience: October 23, 2015
Margaret D.
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Please forward my renewal as soon as possible and I will be satisfied.

Date of experience: October 23, 2015
Thayre B.
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So far, ok
October 23, 2015

So far, ok - check with me again to see if I actually got the tags - got the tags but read the site carefully - this is NOT a DMV site. I paid double price for my tags, just because I was distracted when ordering. Just go to the DMV site.

Date of experience: October 23, 2015
Kathleen H.
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I made a Huge mistake buying with etags..
October 23, 2015

I made a Huge mistake buying with etags.Will NEVER buy again with this company. Way too much money.Better off through the tax collector directly!

Date of experience: October 23, 2015