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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Martha F.
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Very quick and very much appreciated
October 25, 2015

Very quick and very much appreciated

Date of experience: October 25, 2015
Yolanda M.
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Your site was easy to use: infact it was so easy, that I didn't realize that I was on a different site.
Thought I was at the go renew site. Was a bit different than I REMEMBERED. However, do you really think that had I known that it would cost me almost twice as much at your site, that I would willingly uses it? Are you crazy? Never again will you do that to me. I'll mail it in first. I think that is just wrong. If I had not been shuffled to your site somehow I would have paid 36.10 instead of 64.95. As far as I'm concerned, your a bunch of leaches.
Feel free, to have others read my comment!

Date of experience: October 25, 2015
cynthia r.
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Great
October 25, 2015

Great

Date of experience: October 24, 2015
Jeffery W.
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I HAVE NOT RECEIVED MY ORDER
October 25, 2015

I HAVE NOT RECEIVED MY ORDER

Date of experience: October 24, 2015
Morsi M.
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This was easy
October 25, 2015

This was easy. I hope it is also secured.

Date of experience: October 24, 2015
Leyda G.
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Quick and easy
October 25, 2015

Quick and easy

Date of experience: October 24, 2015
Rachel W.
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Quick and easy
October 25, 2015

Quick and easy

Date of experience: October 24, 2015
chris m.
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Very easy and user friendly!
October 24, 2015

Very easy and user friendly!
Excellent

Date of experience: October 24, 2015
Ashley D.
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I payed extra for fast delivery and I did not receive fast delivery so I wasted money.

Date of experience: October 24, 2015
Barbara S.
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Very clear and easy to follow
October 24, 2015

Very clear and easy to follow

Date of experience: October 24, 2015
Loretta L.
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It was very fast and quick
October 24, 2015

It was very fast and quick

Date of experience: October 24, 2015
Bryan V.
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Had some problems when typping my Contact number
October 24, 2015

Had some problems when typping my Contact number

Date of experience: October 24, 2015
Gustavo R.
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Time effective
October 24, 2015

Time effective

Date of experience: October 24, 2015
Robert M.
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Ok
October 24, 2015

Ok

Date of experience: October 24, 2015
Sharolyn O.
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It was very easy and quick to be able to do this via e-mail. Thank you!

Date of experience: October 24, 2015
ALEXANDRA V.
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Nice
October 24, 2015

Nice

Date of experience: October 24, 2015
Barbara W.
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Very simple and cheap!
October 24, 2015

Very simple and cheap!

Date of experience: October 24, 2015
C R.
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Good
October 24, 2015

Good

Date of experience: October 24, 2015
Marilyn H.
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Very quick and easy to apply
October 24, 2015

Very quick and easy to apply.

Date of experience: October 24, 2015
Rolando V.
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Whole process was as easy as 123!
October 24, 2015

Whole process was as easy as 123! I had placed my order on a Fri. & had my new Registration by Tue. Thank you, RO in Kissimmee, FL.

Date of experience: October 24, 2015