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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Regina A.
0 reviews
0 helpful votes
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I renewed for 2 years, but the amount did not change
Did not know about all the extra charges ($25) until too late. Would not have chosen to pay this way

Date of experience: October 26, 2015
Norman A.
0 reviews
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Nice and easy to use
October 26, 2015

Nice and easy to use.

Date of experience: October 26, 2015
Marion M.
0 reviews
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A LITTLE TRICKY TO FOLLOW INSTRUCTIONS
October 26, 2015

A LITTLE TRICKY TO FOLLOW INSTRUCTIONS.

Date of experience: October 26, 2015
Susie F.
0 reviews
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This was a quick and easy process!
October 26, 2015

This was a quick and easy process!

Date of experience: October 26, 2015
leonardo p.
0 reviews
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Wow!
October 26, 2015

Wow! This is excellent - Fast, easy, and convenient.

Date of experience: October 26, 2015
JEANETTE E.
0 reviews
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Great
October 26, 2015

Great

Date of experience: October 26, 2015
Alvin L.
0 reviews
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Easy, Thank you!
October 26, 2015

Easy, Thank you!

Date of experience: October 26, 2015
Victoria P.
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So fast easy and quick
October 26, 2015

So fast easy and quick.

Date of experience: October 26, 2015
Anthony C.
0 reviews
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Is VERY EASY
October 26, 2015

Is VERY EASY

Date of experience: October 26, 2015
LARRY A.
0 reviews
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I feel I was misinformed as to the final cost of my tags. I could have purchased them from the state website for the price of the renewal. I will never use etags again!

Date of experience: October 26, 2015
William S.
0 reviews
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No comment
October 26, 2015

No comment

Date of experience: October 26, 2015
James T.
0 reviews
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Quick and efficient
October 26, 2015

Quick and efficient.

Date of experience: October 25, 2015
Donna B.
0 reviews
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Computer=good
October 26, 2015

Computer=good

Date of experience: October 25, 2015
Carol M.
0 reviews
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Good service, thanks.suggest adding full cost...
October 26, 2015

Good service, thanks.suggest adding full cost...

Date of experience: October 25, 2015
Jodhel E.
0 reviews
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Asked for address alot
October 26, 2015

Asked for address alot

Date of experience: October 25, 2015
SHELDON N.
0 reviews
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Good process
October 26, 2015

Good process

Date of experience: October 25, 2015
Anthony T.
0 reviews
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Best service
October 26, 2015

Best service

Date of experience: October 25, 2015
betty B.
0 reviews
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The address was incorrect
October 26, 2015

The address was incorrect. I put the correct address online and they still put the wrong one on the registration.

Date of experience: October 25, 2015
Larry Y.
3 reviews
0 helpful votes
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Good
October 26, 2015

Good

Date of experience: October 25, 2015
Ella B.
0 reviews
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This was very easy and nice way to get a tag
October 25, 2015

This was very easy and nice way to get a tag.

Date of experience: October 25, 2015