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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Enrique P.
0 reviews
0 helpful votes
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No coinciden el bill enviado y lo cobrado
October 27, 2015

No coinciden el bill enviado y lo cobrado.
Buena experiencia y facil de manejar

Date of experience: October 27, 2015
Lionel s.
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It was great
October 27, 2015

It was great

Date of experience: October 27, 2015
William B.
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I asked for and paid for express delivery and still got the item 7 days later.

Date of experience: October 27, 2015
Shawn T.
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To many fees
October 27, 2015

To many fees

Date of experience: October 27, 2015
zoraida b.
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Great
October 27, 2015

Great. It went quick

Date of experience: October 27, 2015
Patricia A.
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Very simple, easy process
October 27, 2015

Very simple, easy process. Much appreciated.

Date of experience: October 27, 2015
JAMIE H.
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All went well
October 27, 2015

All went well

Date of experience: October 27, 2015
Daniel C.
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Fast and easy
October 27, 2015

Fast and easy

Date of experience: October 27, 2015
MARIANNE S.
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Good
October 27, 2015

Good

Date of experience: October 26, 2015
Wesley B.
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I didn't like how you took my credit card information without having an actual price. If you can try to work on that. Thank you for your service

Date of experience: October 26, 2015
Lois G.
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Had no problems & tag was received with a reasonable length of time.

Date of experience: October 26, 2015
Paula L.
0 reviews
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19.95 service charge that's insane
October 27, 2015

19.95 service charge that's insane

Date of experience: October 26, 2015
valentin H.
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The best for me
October 27, 2015

The best for me

Date of experience: October 26, 2015
John C.
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It was painless and quick
October 27, 2015

It was painless and quick

Date of experience: October 26, 2015
Julie C.
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I thought I had to go through my old county!
October 26, 2015

I thought I had to go through my old county! This was perfect and kept the inconvenience to an ALL TIME LOW! THANKS!

Date of experience: October 26, 2015
Olga P.
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They charge money for nothing!
October 26, 2015

They charge money for nothing! Do not do business with them. You'll pay double for your registration renewal and will not find out how much you being charged until order is processed!

Date of experience: October 26, 2015
Russell H.
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Nice, easy, fast
October 26, 2015

Nice, easy, fast

Date of experience: October 26, 2015
ANTHONY L.
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Very easy...
October 26, 2015

Very easy...

Date of experience: October 26, 2015
jackie O.
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DO NOT USE THIS SITE!
October 26, 2015

DO NOT USE THIS SITE! This is the most shady transaction and company I've ever dealt with. Not only do they not verify what you have to pay, they don't even ask. I put in my credit card, it tells me they are charging me one thing, two days later its more than double the amount! They NEVER ask you if the final amount is ok to charge. That's how they make all their fees and money. After "leaving a message" and email I got no responses, and then I thought wow this is a fraud. I called and waited approximately 15 minutes until someone answered. He was extremely rude and basically told me I was stupid for not reading the agreement! He refunded my "fee" and told me that's all he can do. When I asked to speak to a manager he told me she's in a "meeting". How convenient... shady practices, horrible customer service.

Date of experience: October 26, 2015
michael k.
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Fast and Easy!
October 26, 2015

Fast and Easy! Thank You!

Date of experience: October 26, 2015