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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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MARK R.
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Easy to use but the state registration is confusing

Date of experience: October 31, 2015
MARK C.
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Didn't need to stand in line,or mail and wait
October 31, 2015

Didn't need to stand in line,or mail and wait.

Date of experience: October 31, 2015
Karen D.
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Very nice!
October 31, 2015

Very nice!

Date of experience: October 31, 2015
Leah M.
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Great and easy service
October 31, 2015

Great and easy service

Date of experience: October 31, 2015
Stephanie R.
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Loved it!
October 31, 2015

Loved it!

Date of experience: October 31, 2015
Janice G.
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New and different process...
October 31, 2015

New and different process...

Date of experience: October 31, 2015
Rafael Y.
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Excellent
October 31, 2015

Excellent

Date of experience: October 31, 2015
KAREN Z.
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MADE IT VERY EASY AND CONVENIENT
October 31, 2015

MADE IT VERY EASY AND CONVENIENT

Date of experience: October 31, 2015
Daimelys M.
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Fast
October 31, 2015

Fast

Date of experience: October 31, 2015
kenneth k.
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Great
October 31, 2015

Great

Date of experience: October 31, 2015
Marshall B.
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Quick, effective and easy
October 31, 2015

Quick, effective and easy.

Date of experience: October 31, 2015
Samuel R.
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I typed the wrong year for the 2013 vehicle
October 31, 2015

I typed the wrong year for the 2013 vehicle. I typed 2913 and could not see how to go back to correct it.

Date of experience: October 31, 2015
ROBERT C.
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Good
October 31, 2015

Good

Date of experience: October 31, 2015
Shanesha B.
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Great Job
October 31, 2015

Great Job

Date of experience: October 30, 2015
EMILIANO A.
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Great!
October 30, 2015

Great!

Date of experience: October 30, 2015
ROY P.
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Excellent!
October 30, 2015

Excellent!

Date of experience: October 30, 2015
Marie C.
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Excellent!
October 30, 2015

Excellent!

Date of experience: October 30, 2015
YOUSSEF S.
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What a rip-off and up to your face robbery
October 30, 2015

What a rip-off and up to your face robbery.
I am an 80 years old citizen logged to eTags.com site thinking it was the official site for MVR Renewal.
I filled up the spaces to renew the registration for 2 car at $46.10 each.
When I received the 1st email few minutes later, I realized the mistake and tried to call eTags.com many times at the listed number to cancel the order, but nobody ever answered.
(In addition to the $46.10 required per car, they charged: Agency fee $3.00, Service fee $19.95, Convenience fee $1.95, S/H $3.95 for each car), what an innovative way of robbery.
I ended up paying $142.90 instead of $92.20.
NEVER USE THEM AGAIN.

Date of experience: October 30, 2015
JOHN H.
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Everything is great
October 30, 2015

Everything is great

Date of experience: October 30, 2015
JORGE P.
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Thanks
October 30, 2015

Thanks. Was easy.

Date of experience: October 30, 2015