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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Vladlena C.
0 reviews
0 helpful votes
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It was easy and not too many steps required
November 2, 2015

It was easy and not too many steps required

Date of experience: November 2, 2015
Joanne D.
0 reviews
0 helpful votes
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I wasn't sure if this exact renewal went thru last week. Some kind of glitch happened. Glad I checked!

Date of experience: November 2, 2015
Mary M.
3 reviews
0 helpful votes
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The cost of using eTags.com was almost as much as the cost of the tag itself. With handling etc. It is sad that someone who is physically unable to stand and wait in line has to pay so much extra.

Date of experience: November 2, 2015
Randy H.
0 reviews
0 helpful votes
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Worked well
November 2, 2015

Worked well

Date of experience: November 2, 2015
LUIS S.
0 reviews
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Quick
November 2, 2015

Quick

Date of experience: November 2, 2015
alexander b.
0 reviews
0 helpful votes
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Would not accept the billing address for my card had to borrow my mothers.

Date of experience: November 1, 2015
james b.
0 reviews
0 helpful votes
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Thank yu
November 2, 2015

Thank yu

Date of experience: November 1, 2015
TATIANA D.
0 reviews
0 helpful votes
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Awesome
November 2, 2015

Awesome

Date of experience: November 1, 2015
MORELLA P.
0 reviews
0 helpful votes
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The shopping experience has been excellent...
November 2, 2015

The shopping experience has been excellent... Quicker impossible

Date of experience: November 1, 2015
Lisa S.
0 reviews
0 helpful votes
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Would not allow me to cancel the very next day
November 2, 2015

Would not allow me to cancel the very next day - took my money. Lesson learned!

Date of experience: November 1, 2015
Rebecca S.
3 reviews
0 helpful votes
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It was easy and I'm relieved!
November 1, 2015

It was easy and I'm relieved!

Date of experience: November 1, 2015
Sandra R.
0 reviews
0 helpful votes
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I don't think I have used this site before, So I will let you know how well things go! Thank You! It is a good site and through! The only problem I have is I'm on a fixed income and I know I should have went through the DMV in Florida so I didn't have any extra charges! I wasn't your fault, it was mine! God that I am sorry! I'm a widow now and it is a lot harder for me now! But Thank You for Your Service!

Date of experience: November 1, 2015
Roy L.
0 reviews
0 helpful votes
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Great
November 1, 2015

Great

Date of experience: November 1, 2015
Candler L.
0 reviews
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Very efficient and user friendly
November 1, 2015

Very efficient and user friendly.

Date of experience: November 1, 2015
David A.
4 reviews
0 helpful votes
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Easy site
November 1, 2015

Easy site.

Date of experience: November 1, 2015
HAPPY C.
0 reviews
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Excellent transaction
November 1, 2015

Excellent transaction. No problems. Thank you!

Date of experience: October 31, 2015
dolores e.
0 reviews
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Did not have any problems
November 1, 2015

Did not have any problems

Date of experience: October 31, 2015
Bethany S.
0 reviews
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Quick and easy, but rather expensive
November 1, 2015

Quick and easy, but rather expensive.

Date of experience: October 31, 2015
Nicolette Z.
0 reviews
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Very disappointed at all the additional fees applied before confirming an complete total. Will never use this company again, very deceiving.

Date of experience: October 31, 2015
Nathalie M.
0 reviews
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You guys are great, THANKS
November 1, 2015

You guys are great, THANKS.

Date of experience: October 31, 2015