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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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jose a.
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Very easy to use
November 25, 2015

Very easy to use

Date of experience: November 25, 2015
Mariel S.
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Very efficient
November 25, 2015

Very efficient. Grateful for the help

Date of experience: November 25, 2015
Arnold A.
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It was easier than i thought
November 25, 2015

It was easier than i thought.

Date of experience: November 25, 2015
Ricardo d.
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Very Clear and very fast
November 25, 2015

Very Clear and very fast.

Date of experience: November 25, 2015
Youie G.
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This is easier than I thought
November 25, 2015

This is easier than I thought. I will be doing this more often better than standing in line at the DMV.

Date of experience: November 25, 2015
jimmie h.
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You made it real easy and I appreciate that a lot
November 25, 2015

You made it real easy and I appreciate that a lot.

Date of experience: November 25, 2015
John B.
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Great
November 25, 2015

Great

Date of experience: November 25, 2015
Jonty M.
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Easy!
November 25, 2015

Easy!

Date of experience: November 25, 2015
joseph m.
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Easy and quick
November 25, 2015

Easy and quick

Date of experience: November 25, 2015
Gary B.
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A surcharge for mailing me my vehicle tags, same thing done free at the state sponsored web site? Seriously?
Cleverly designed fraud, this type site will be outlawed soon. I'm emailing the Florida Attorney General now, hopefully this type scam will go away before long. Let the buyer beware.

Date of experience: November 25, 2015
alejandra a.
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Ver y helpful
November 25, 2015

Ver y helpful

Date of experience: November 25, 2015
Larissa G.
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Etags is amazing!
November 25, 2015

Etags is amazing! Very easy to use and I got my order WAYYYYY earlier than I expected! I will continue to use for all of my future orders

Date of experience: November 24, 2015
Peter T.
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Never a problem when using this site
November 25, 2015

Never a problem when using this site

Date of experience: November 24, 2015
MARIE D.
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When I submitted my request my balance showed $35
November 25, 2015

When I submitted my request my balance showed $35
The amount that was removed from my bank account was about $121
I also received a new tag, I did not order a new tag I simply wanted to renew by car registration
It is good customer service to provide full disclosure to your consumers

Date of experience: November 24, 2015
Donald E.
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Very good
November 25, 2015

Very good

Date of experience: November 24, 2015
SCOTT P.
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VERY NICE TO BE ABLE TO AVOID THE LINES,CROWDS AND PARKING. WAS A LITTLE PUT OFF BY THE FACT THAT I PAID EXTRA FOR THE EXPRESS OPTION AND IT TOOK 5 DAYS FOR ME TO RECEIVE MY DECALS.

Date of experience: November 24, 2015
lyle h.
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Quick and super easy
November 24, 2015

Quick and super easy.

Date of experience: November 24, 2015
Rutha J.
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The experience was excellent thanks
November 24, 2015

The experience was excellent thanks

Date of experience: November 24, 2015
Jordan S.
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Good experience
November 24, 2015

Good experience

Date of experience: November 24, 2015
Robert M.
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Ok
November 24, 2015

Ok

Date of experience: November 24, 2015