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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Daniel F.
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0 helpful votes
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This was great,Thank You
November 27, 2015

This was great,Thank You

Date of experience: November 26, 2015
Luis V.
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Great,very convenient
November 27, 2015

Great,very convenient.

Date of experience: November 26, 2015
richard b.
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Very easy to do
November 27, 2015

Very easy to do

Date of experience: November 26, 2015
Peter S.
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Good easy no glitches
November 27, 2015

Good easy no glitches. Paid extra for express service but took well over a week. I expected a quicker turnaround for my money

Date of experience: November 26, 2015
matteo c.
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Awesome and fast
November 27, 2015

Awesome and fast

Date of experience: November 26, 2015
Simon K.
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I found the process very efficient!
November 26, 2015

I found the process very efficient!

Date of experience: November 26, 2015
Larry S.
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It was nice and easy to renew my truck license tag on line

Date of experience: November 26, 2015
Agustin A.
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Simple,fast and friendly
November 26, 2015

Simple,fast and friendly

Date of experience: November 26, 2015
Christopher W.
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Relatively ok
November 26, 2015

Relatively ok. One should see the total amount to be charged before finalizing the charge.

I would not have finalized the purchase if I knew of all the fees etc...

Date of experience: November 26, 2015
gary j.
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This program was efficiently operated and saved me a trip to the city. I received my registration and stickers for my license plate in 2 days.

Date of experience: November 26, 2015
Robert K.
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It was pretty good
November 26, 2015

It was pretty good

Date of experience: November 26, 2015
Brian T.
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I'm a little confused as to why the registration amount was still TBD by the time I completed the transaction.

Date of experience: November 26, 2015
Juan R.
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It went well
November 26, 2015

It went well.

Date of experience: November 25, 2015
George H.
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Service charge was excessive
November 26, 2015

Service charge was excessive

Date of experience: November 25, 2015
Sara F.
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Online renewal was extremely easy and following directions were simple.

Date of experience: November 25, 2015
Lorrie A.
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Quick and easy
November 26, 2015

Quick and easy

Date of experience: November 25, 2015
Eulice A.
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Thanks
November 26, 2015

Thanks

Date of experience: November 25, 2015
Marc R.
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Wow, that made it simple
November 26, 2015

Wow, that made it simple.

Date of experience: November 25, 2015
Dawn B.
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Quick and easy
November 25, 2015

Quick and easy

Date of experience: November 25, 2015
Alyssa C.
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Awesome and fast
November 25, 2015

Awesome and fast

Date of experience: November 25, 2015