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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Douglas T.
1 review
0 helpful votes
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Beats traveling 10 miles and waiting in line
August 31, 2020

Beats traveling 10 miles and waiting in line. Click on the computer, wait for a responce, a week later, registration and sticker. Boom! Easy.

Date of experience: August 30, 2020
Joy F.
1 review
0 helpful votes
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Seamless service
August 31, 2020

Seamless service. I am very satisfied!

Date of experience: August 30, 2020
ERF I.
1 review
0 helpful votes
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User friendly
August 31, 2020

User friendly,

Date of experience: August 30, 2020
Saji S.
1 review
0 helpful votes
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Very easy, clear and precise instructions
August 30, 2020

Very easy, clear and precise instructions

Date of experience: August 30, 2020
KB Z.
1 review
0 helpful votes
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Easy to use
August 30, 2020

Easy to use. Shipped promptly. Avoided lines and public contact during COVID.

Date of experience: August 30, 2020
Judy G.
1 review
0 helpful votes
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:) My only isses is that I did not know if you were legit or fake. I finally decided you must be letit when you sent a notice on the final day my payment was due and I had not received any snail mail.

Date of experience: August 30, 2020
Cheryl W.
2 reviews
0 helpful votes
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Thank you
August 30, 2020

Thank you

Easy but too costly for convenience.

Date of experience: August 30, 2020
Maren N.
1 review
0 helpful votes
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Thank you for sending the eTag!
August 30, 2020

Thank you for sending the eTag!

Date of experience: August 29, 2020
Jesus A.
1 review
0 helpful votes
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Ill be waiting
August 29, 2020

Ill be waiting

Date of experience: August 29, 2020
susan d.
1 review
0 helpful votes
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Great no waiting in line
August 29, 2020

Great no waiting in line

Date of experience: August 29, 2020
Rolando R.
1 review
0 helpful votes
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Is a good way to pay and the people save time, thank you.

Date of experience: August 29, 2020
David Q.
3 reviews
0 helpful votes
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When I found your site, I believed it was the official CA DMV website. It was only after I had submitted payment that I realized you are a private agency and that you charge an additional fee for the service. Why would anyone knowingly choose to do that? I got rooked, and must learn to be more watchful for these types of "services."

Date of experience: August 29, 2020
John B.
1 review
0 helpful votes
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The process was very easy to do
August 29, 2020

The process was very easy to do. Thank you.

Date of experience: August 29, 2020
Deborah C.
1 review
0 helpful votes
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Thank you
August 29, 2020

Thank you

Date of experience: August 29, 2020
rowdy P.
1 review
0 helpful votes
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Was ok
August 29, 2020

Was ok

Date of experience: August 29, 2020
Elizabeth H.
1 review
0 helpful votes
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Very easy
August 29, 2020

Very easy. Would recommend to all my friends and family.

Date of experience: August 29, 2020
Roger L.
1 review
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Fast and easy
August 29, 2020

Fast and easy

Date of experience: August 28, 2020
Emily I.
1 review
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It was fast and efficient
August 29, 2020

It was fast and efficient.
Thank you

Date of experience: August 28, 2020
Eugene R.
1 review
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No line...
August 29, 2020

No line... Fantasticness

Date of experience: August 28, 2020
Kimberley Q.
1 review
0 helpful votes
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So far it seems to be an easy experience using Etag. I received my stickers in the mail. Minimal fee.
I recommend using Etag if your schedule doesnt allow you to waste half your day at the DMV!

Date of experience: August 28, 2020