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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Molly M.
0 reviews
0 helpful votes
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Shipping quickly
December 8, 2015

Shipping quickly

Date of experience: December 8, 2015
Kristy J.
0 reviews
0 helpful votes
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Please call to confirm
December 8, 2015

Please call to confirm

Date of experience: December 8, 2015
Ralph E.
0 reviews
0 helpful votes
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Very easy but sort of expensive
December 8, 2015

Very easy but sort of expensive.

Date of experience: December 8, 2015
Jim M.
2 reviews
0 helpful votes
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This system is great
December 8, 2015

This system is great. I'm visiting my grand kids for the winter and forgot to renew.
On line is wonderful!

Date of experience: December 8, 2015
Jayson O.
0 reviews
0 helpful votes
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Excelent service thanks
December 8, 2015

Excelent service thanks

Date of experience: December 8, 2015
Maria E.
0 reviews
0 helpful votes
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IT WAS good experience to buy online BUT I PAID FOR A RUSH DELIVERY OF $7.00 AND INSTEAD I RECEIVED THE ETAG BY MAIL 5 DAYS LATER. Not what I paid for

Date of experience: December 8, 2015
Ranney L.
0 reviews
0 helpful votes
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Small icons
December 8, 2015

Small icons

Date of experience: December 8, 2015
Wilson C.
0 reviews
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Great service so far and very convenient
December 8, 2015

Great service so far and very convenient

Date of experience: December 8, 2015
david w.
0 reviews
0 helpful votes
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No 2year option
December 8, 2015

No 2year option

Date of experience: December 8, 2015
Ryan F.
3 reviews
0 helpful votes
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I am never told the amount that I'm actually getting charged, until a confirmation email.

Date of experience: December 7, 2015
ignacio c.
0 reviews
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It was okay and faster
December 8, 2015

It was okay and faster

Date of experience: December 7, 2015
Katherine M.
0 reviews
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It use to be more simple
December 8, 2015

It use to be more simple

Date of experience: December 7, 2015
None S.
0 reviews
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The service was fast
December 8, 2015

The service was fast

Date of experience: December 7, 2015
Mirda E.
0 reviews
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Very fast and easy instructions to follow
December 8, 2015

Very fast and easy instructions to follow.

Date of experience: December 7, 2015
Bobby C.
0 reviews
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Shipping n handling was too much and service fee was too much for an antique car

Date of experience: December 7, 2015
Debra H.
0 reviews
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Doesn't give the exact amount of how much the total fees will be

Date of experience: December 7, 2015
KAREN S.
0 reviews
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Very convenient
December 7, 2015

Very convenient

Date of experience: December 7, 2015
barbara f.
0 reviews
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Thank you
December 7, 2015

Thank you

Date of experience: December 7, 2015
PAUL M.
0 reviews
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It was fast and not a hard thing for a none computer literate person to fallow.

Date of experience: December 6, 2015
William S.
0 reviews
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Good overall experience
December 7, 2015

Good overall experience.

Date of experience: December 6, 2015