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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Jerome R.
0 reviews
0 helpful votes
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Please refund my payment
December 12, 2015

Please refund my payment. The site showed that there were outstanding tolls when my MV has a transponder that works daily going to and from office

Date of experience: December 12, 2015
Amy C.
4 reviews
0 helpful votes
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I like that I don't have to go in to a place or wait til Monday to do this even though they are expired. It arrived quickly and made my life less stressful.

Date of experience: December 11, 2015
Carlos a.
0 reviews
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So fast, really easy
December 12, 2015

So fast, really easy

Date of experience: December 11, 2015
Andy C.
0 reviews
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Fast and easy
December 12, 2015

Fast and easy. Just a little expensive with the extra fees.

Date of experience: December 11, 2015
Elizabeth M.
0 reviews
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Renewing my tags was much easier than I had anticipated!

Date of experience: December 11, 2015
hugo s.
0 reviews
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Great
December 12, 2015

Great

Date of experience: December 11, 2015
Peta G.
0 reviews
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Quick and easy
December 11, 2015

Quick and easy

Date of experience: December 11, 2015
RAUL D.
0 reviews
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IT LOOKS LIKE A NO BRAINER
December 11, 2015

IT LOOKS LIKE A NO BRAINER

Date of experience: December 11, 2015
James w.
0 reviews
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Over all good
December 11, 2015

Over all good

Date of experience: December 11, 2015
Catherine H.
0 reviews
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Very good thank you
December 11, 2015

Very good thank you.

Date of experience: December 11, 2015
MARIA C.
0 reviews
0 helpful votes
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Very easy and quick renewal with easy to use site
December 11, 2015

Very easy and quick renewal with easy to use site.

Date of experience: December 11, 2015
Cassandre J.
0 reviews
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The process was quick and painless
December 11, 2015

The process was quick and painless. I'm hoping I get it in a timely manner.

Date of experience: December 11, 2015
Carol H.
0 reviews
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Straight forward and easy
December 11, 2015

Straight forward and easy - added expense that was not necessary. Tags can be purchased direct from the agency without the add on expense.

Date of experience: December 11, 2015
howard s.
0 reviews
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Easy
December 11, 2015

Easy

Date of experience: December 11, 2015
Lorraine Z.
0 reviews
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Quick,easy and better than standing in lines!
December 11, 2015

Quick,easy and better than standing in lines!

Date of experience: December 11, 2015
Matthew M.
5 reviews
0 helpful votes
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Quick and easy
December 11, 2015

Quick and easy. Yet way too expensive

Date of experience: December 11, 2015
Clinton J.
0 reviews
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It was very fast thanks...
December 11, 2015

It was very fast thanks...

Date of experience: December 11, 2015
Steven C.
0 reviews
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I should have done a little more research, I could have save about $30.00 by having my wife stop by the local
Tag office.
I'm guessing that the Hillsborough county tag office redirected me to your site! I didn't catch that one!
Fool me once, shame on me!

Date of experience: December 11, 2015
Meeersh N.
0 reviews
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I expected to see current registration status before renewing.

I was past due somehow, selected 2 year renew and wasn't certain what the expiration year would be until the sticker arrived.

Everything worked, was easy and registration and decal arrived in a couple days.

Date of experience: December 10, 2015
Josef M.
0 reviews
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I was not given the $34.50 amount indicated on my renewal form for one year! Will you charge that amount? No, you charged $60.70 without letting me know why! The charge is outrageous! I will check it with my credit card bank. Josef

Date of experience: December 10, 2015