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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Joyce E.
0 reviews
0 helpful votes
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Great
December 13, 2015

Great. I went to tag office and there were over 40 people waiting. This is wonderful.

Date of experience: December 13, 2015
Cheryl A.
5 reviews
0 helpful votes
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The price i ended up paying was a lot more than you told me it would be online. When i looked at my bank statement it was 40 some dollars more.

Date of experience: December 13, 2015
robert g.
0 reviews
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Nice Web page and easy to follow..
December 13, 2015

Nice Web page and easy to follow.THANKS

Date of experience: December 13, 2015
Patricia C.
1 review
0 helpful votes
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I appreciate the convenience of using the computer
December 13, 2015

I appreciate the convenience of using the computer. I feel the site is secure for my banking information.

Date of experience: December 12, 2015
Lucille G.
0 reviews
0 helpful votes
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All good
December 13, 2015

All good

Date of experience: December 12, 2015
Robert G.
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Very simple and overall straight forward
December 13, 2015

Very simple and overall straight forward

Date of experience: December 12, 2015
Kenneth R.
0 reviews
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Very goog
December 13, 2015

Very goog

Date of experience: December 12, 2015
Francis K.
0 reviews
0 helpful votes
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I misunderstood the changes and was surprised by the high handling charges. I would never have odered through eTag if I was aware since there was no urgency.

Date of experience: December 12, 2015
Jeannette C.
0 reviews
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Easy and Great
December 13, 2015

Easy and Great

Date of experience: December 12, 2015
Mitchell H.
0 reviews
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It would be nice if most of the information could auto-fill, otherwise I appreciate being able to get it done online.

Date of experience: December 12, 2015
uwe b.
0 reviews
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Great
December 12, 2015

Great

Date of experience: December 12, 2015
Linda W.
0 reviews
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Fine
December 12, 2015

Fine

Date of experience: December 12, 2015
Michael C.
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EASY TO USE
December 12, 2015

EASY TO USE

Date of experience: December 12, 2015
Susan W.
0 reviews
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Worked really well
December 12, 2015

Worked really well.

Date of experience: December 12, 2015
Gordon C.
0 reviews
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Fairly easy for a first time user
December 12, 2015

Fairly easy for a first time user

Date of experience: December 12, 2015
Maria S.
0 reviews
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Good
December 12, 2015

Good

Date of experience: December 12, 2015
WAYNE W.
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A relief to find it so easy to renew unlike NY State though I DID FEEL THE FEES WERE A BIT HIGH

Date of experience: December 12, 2015
Kirtus S.
0 reviews
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Very easy to use and convienent..
December 12, 2015

Very easy to use and convienent..

Date of experience: December 12, 2015
robert e.
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The fee you charge is to much for the service
December 12, 2015

The fee you charge is to much for the service. Your charged for one vehicle tag for the cost of $126.05
I ordered 1 vehicle tag, 1 boat registration and 1 trailer tag for the cost of $121.65 from my local county site with only an $ 8.00 fee not a $20 service fee. E tag came in timely fashion but the cost too much.

Date of experience: December 12, 2015
Mary B.
0 reviews
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I printed out my receipt but what was taken out of my bank account was almost double. The receipt should include all expenses at the very first receipt.

Date of experience: December 12, 2015