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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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William H.
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Very easy and very good
January 18, 2016

Very easy and very good

Date of experience: January 18, 2016
DANIELA K.
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Fast and easy
January 18, 2016

Fast and easy

Date of experience: January 18, 2016
Joe B.
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Nice and easy, and all the vehicle options are easy as well.

Date of experience: January 18, 2016
Charles M.
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Good
January 18, 2016

Good

Date of experience: January 18, 2016
WILLIAM C.
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I have not received my order
January 18, 2016

I have not received my order

Date of experience: January 17, 2016
maria R.
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Great
January 18, 2016

Great

Date of experience: January 17, 2016
christy B.
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Great
January 18, 2016

Great

Date of experience: January 17, 2016
GRACE C.
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YOUR COMPANY IS A SKAM AND HAVE BEEN REPORTED TO THE FLORIDA ATTORNEY GENERAL'S OFFICE...

Date of experience: January 17, 2016
John B.
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Good
January 18, 2016

Good

Date of experience: January 17, 2016
Michael C.
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ThankYou
January 18, 2016

ThankYou

Date of experience: January 17, 2016
Mackensie M.
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Easy
January 18, 2016

Easy

Date of experience: January 17, 2016
Michel L.
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Not clear about final amount and final labelling of address.
I specified to put C/O Conciereg on the delivery address but the name on the enveloppe was mine so the envellop was returned the first time. It should be more clear where and what to put for delivery instructions.

Date of experience: January 17, 2016
Joel B.
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This was a lot easier than last yer
January 17, 2016

This was a lot easier than last yer. Thanks.

Date of experience: January 17, 2016
benjamin r.
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Good
January 17, 2016

Good

Date of experience: January 17, 2016
Sangerine J.
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When do I get my new tag?
January 17, 2016

When do I get my new tag? Do I get a temporary one to use in the meantime? My cell # is *******188

Date of experience: January 17, 2016
Errol D.
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Easy and efficient process
January 17, 2016

Easy and efficient process. Time saving and simple. Thanks!

Date of experience: January 17, 2016
WILLIAM F.
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No problem
January 17, 2016

No problem. Thanks and HAPPY NEW YEAR!

Date of experience: January 16, 2016
Marye A.
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Very nice and convenient!
January 17, 2016

Very nice and convenient!

Date of experience: January 16, 2016
kamala d.
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Although it seemed ok
January 17, 2016

Although it seemed ok
I was not informed of the price of the purchase
All it said was tbd
When I saw the final amt it was too late that is after one presses the submit button
This purchase was too expensive a little more and I could have bought a registration fir 2 years
KN

Date of experience: January 16, 2016
Laura J.
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It was very easy but wish total amount due was shown

Date of experience: January 16, 2016