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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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The form was easy to read and insert required information.
Very fast
A sneaky way to charge convenience fees. Renew stickers $36...fees...$29
Just as I expected from an online processing. Extremely convenient and efficient.
Great,easy and prompt service
It was easy to follow your direction
Fast and easy. Everything went smoothly and I will definitely use eTags again.
Simple easy and quick thank you to expensive, not a good way to get a tag sticker, will not use you ever again.
If i get this and it works then i will say its amazing and keep it up guys. Good work and thank you. God bless
I was not able to change the year of my vehicle, it came up 2004 Dodge P/U and the vehicle is 2007 Ac
Thank you forall the help
Was easy thank you
Fast and easy to use. Great experience.
Exellent
Easy to use and clear directions.
No comment
Nice process...easy to follow
System was confusing even when following all directions.
The window closed before I can see what I was charged for. It says error. Wants me to reconfirm my order zip name address credit card ect. Should be confirmation number for this type of transaction. No email of transaction. Had to look in bank account to see if the transaction was good. Found transaction in bank. So far transaction is easy but unnerving when you cannot tell if order is good. I don't understand why you're asking for your feedback now you should be asking for your feedback after the item is delivered you'll get better feedbacks. Especially when there is problems with the transaction. Some companies have the chat button so when there is a problem they can contact somebody. I redo this feedback after I received my tag.
Thank you for your time.
I got email saying that I was going to receive my tag within 24 to 48 hours also in same email was a phone number i called them after the 48 hours to see what happen. She asked for the the reference number there was no reference number in this email nothing but dots where there should have been something she could not find my tags could not find me in the system she said she would have to do some reviewing to find out what happen. And somebody would call me back. I check my bank account again it still has them as zero like they touch the account to make sure that there was an account there but I still don't have no tag and it's been since the 12th it is now 20th. No call back. But I did get this feedback link it did work.
Good
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole

