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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

Instant Feedback

213,408 reviews

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Geraldine B.
0 reviews
0 helpful votes
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The form was easy to read and insert required information.

Date of experience: January 24, 2016
Ivette D.
0 reviews
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Very fast
January 24, 2016

Very fast

Date of experience: January 24, 2016
Jeffrey H.
0 reviews
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A sneaky way to charge convenience fees
January 24, 2016

A sneaky way to charge convenience fees. Renew stickers $36...fees...$29

Date of experience: January 24, 2016
Arlo J.
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Just as I expected from an online processing
January 24, 2016

Just as I expected from an online processing. Extremely convenient and efficient.

Date of experience: January 24, 2016
sandy d.
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Great,easy and prompt service
January 24, 2016

Great,easy and prompt service

Date of experience: January 23, 2016
john r.
0 reviews
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It was easy to follow your direction
January 24, 2016

It was easy to follow your direction

Date of experience: January 23, 2016
Mark E.
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Fast and easy
January 23, 2016

Fast and easy. Everything went smoothly and I will definitely use eTags again.

Date of experience: January 23, 2016
David H.
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Simple easy and quick thank you to expensive, not a good way to get a tag sticker, will not use you ever again.

Date of experience: January 23, 2016
James V.
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If i get this and it works then i will say its amazing and keep it up guys. Good work and thank you. God bless

Date of experience: January 23, 2016
DAVID D.
0 reviews
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I was not able to change the year of my vehicle, it came up 2004 Dodge P/U and the vehicle is 2007 Ac

Date of experience: January 23, 2016
Christian B.
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Thank you forall the help
January 23, 2016

Thank you forall the help

Date of experience: January 23, 2016
Barry R.
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Was easy thank you
January 23, 2016

Was easy thank you

Date of experience: January 23, 2016
Matthew C.
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Fast and easy to use
January 23, 2016

Fast and easy to use. Great experience.

Date of experience: January 23, 2016
alicia c.
0 reviews
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Exellent
January 23, 2016

Exellent

Date of experience: January 23, 2016
Raymond R.
0 reviews
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Easy to use and clear directions
January 23, 2016

Easy to use and clear directions.

Date of experience: January 22, 2016
Sheryl W.
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No comment
January 23, 2016

No comment

Date of experience: January 22, 2016
Gregory M.
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Nice process...
January 23, 2016

Nice process...easy to follow

Date of experience: January 22, 2016
Ronald R.
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System was confusing even when following all directions.

Date of experience: January 22, 2016
Mel M.
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The window closed before I can see what I was charged for. It says error. Wants me to reconfirm my order zip name address credit card ect. Should be confirmation number for this type of transaction. No email of transaction. Had to look in bank account to see if the transaction was good. Found transaction in bank. So far transaction is easy but unnerving when you cannot tell if order is good. I don't understand why you're asking for your feedback now you should be asking for your feedback after the item is delivered you'll get better feedbacks. Especially when there is problems with the transaction. Some companies have the chat button so when there is a problem they can contact somebody. I redo this feedback after I received my tag.

Thank you for your time.

I got email saying that I was going to receive my tag within 24 to 48 hours also in same email was a phone number i called them after the 48 hours to see what happen. She asked for the the reference number there was no reference number in this email nothing but dots where there should have been something she could not find my tags could not find me in the system she said she would have to do some reviewing to find out what happen. And somebody would call me back. I check my bank account again it still has them as zero like they touch the account to make sure that there was an account there but I still don't have no tag and it's been since the 12th it is now 20th. No call back. But I did get this feedback link it did work.

Date of experience: January 22, 2016
Gerald M.
0 reviews
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Good
January 23, 2016

Good

Date of experience: January 22, 2016