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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Toni W.
0 reviews
0 helpful votes
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Seemingly quite easy
January 26, 2016

Seemingly quite easy

Date of experience: January 25, 2016
Alexander L.
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Too many fees
January 26, 2016

Too many fees. Over paid for registration.

Date of experience: January 25, 2016
Doda G.
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Too many interuptions
January 26, 2016

Too many interuptions

Date of experience: January 25, 2016
Wendy L.
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Quick and easy
January 26, 2016

Quick and easy

Date of experience: January 25, 2016
Sigrid G.
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Fast and easy service
January 25, 2016

Fast and easy service.

Date of experience: January 25, 2016
ashley b.
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It was fast quick and easy
January 25, 2016

It was fast quick and easy

Date of experience: January 25, 2016
Abigayle V.
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Simple so far
January 25, 2016

Simple so far

Date of experience: January 25, 2016
Pamela T.
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Deceitful, ripoff, HUGE profit-making operation charging $30 in fees I didn't need to pay. You purposely mislead people, not making it clear that you are not affiliated with the government agency (yeah I know, read the teeny print buried in the graphics) don't make your fees clear up front, (yes, I know, you say they will be calculated but no one expects this kind of ripoff from such a reasonable sounding site. Certainly if they knew how much they would be charged in advance, no one would do business with you.) When I complained, I got back half of what you overcharged, $14.95. $2.95 would have been a reasonable shipping and handling fee. I want the remaining $12.00 credit back before I'll be happy with your "service".

Date of experience: January 25, 2016
Dana h.
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Easiest way to renew your tags ever!
January 25, 2016

Easiest way to renew your tags ever!

Date of experience: January 25, 2016
Heather G.
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Very Simple and Easy
January 25, 2016

Very Simple and Easy

Date of experience: January 25, 2016
Alexis G.
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Experience was fine
January 25, 2016

Experience was fine

Date of experience: January 25, 2016
JUDITH W.
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WONDERFULLY SIMPLE
January 25, 2016

WONDERFULLY SIMPLE. SO MUCH BETTER THAN WAITING IN LINE PREVIOUS YEARS. LOVE IT. THANK YOU!

Date of experience: January 25, 2016
jerome s.
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Quick and easy
January 25, 2016

Quick and easy

Date of experience: January 25, 2016
Terrance D.
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Great experience thank you
January 25, 2016

Great experience thank you

Date of experience: January 25, 2016
Veronica L.
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Was great and quick thank you
January 25, 2016

Was great and quick thank you

Date of experience: January 24, 2016
Shamica E.
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I had to do this 3 times
January 25, 2016

I had to do this 3 times. I hope I didn't get charged 3 times?

Date of experience: January 24, 2016
GENE G.
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Easy to navigate through website
January 24, 2016

Easy to navigate through website. Quick turn around. Easy to reach by telephone.

Date of experience: January 24, 2016
robert c.
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Easy yes expencive yes
January 24, 2016

Easy yes expencive yes

Date of experience: January 24, 2016
Geraldine B.
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The form was easy to read and insert required information.

Date of experience: January 24, 2016
Ivette D.
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Very fast
January 24, 2016

Very fast

Date of experience: January 24, 2016