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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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HUGH J.
0 reviews
0 helpful votes
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EXCELLENT AND CONVENIENT!
February 16, 2016

EXCELLENT AND CONVENIENT! BRAVO!

Date of experience: February 15, 2016
Deepika K.
0 reviews
0 helpful votes
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Good
February 16, 2016

Good

Date of experience: February 15, 2016
Patrick D.
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To expensive
February 16, 2016

To expensive

Date of experience: February 15, 2016
JoAnn L.
0 reviews
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Easy and navigate
February 16, 2016

Easy and navigate

Date of experience: February 15, 2016
Janet L.
0 reviews
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Very good
February 15, 2016

Very good

Date of experience: February 15, 2016
Derek P.
0 reviews
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Upon checkout I paid for the tag, tax, administrative fee, and a shipping fee. This amount upon checkout was 36.10, which I agreed to and paid. A few days later I was e mailed an additional receipt, which had additional service of 19.95, which was not included in the original checkout. My new total became 65.50, for one vehicle, for one year. I will NEVER AGAIN use your service. My next renewal will be done myself at the tag office.

Date of experience: February 15, 2016
Wilfredo R.
0 reviews
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Very satisfied, keep up the good work
February 15, 2016

Very satisfied, keep up the good work.

Date of experience: February 15, 2016
JOHN W.
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Fast and Easy and the Sur charge of 20$ was just to much.

Date of experience: February 15, 2016
Richanda C.
0 reviews
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Even though there are extra fees involved it is quick and easy.

Date of experience: February 15, 2016
Jacqueline B.
6 reviews
0 helpful votes
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Efficient
February 15, 2016

Efficient

Date of experience: February 15, 2016
Janice H.
0 reviews
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Easy and efficient
February 15, 2016

Easy and efficient. Thanks dry prompt. Thank you

Date of experience: February 15, 2016
Matthew Z.
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Great and user friendly
February 15, 2016

Great and user friendly

Date of experience: February 15, 2016
Marilyn B.
0 reviews
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Has to do this two times
February 15, 2016

Has to do this two times. Hope this works this time.

Date of experience: February 15, 2016
Mark F.
0 reviews
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Convenient but pricey
February 15, 2016

Convenient but pricey

Date of experience: February 15, 2016
Conor G.
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Amazing new website
February 15, 2016

Amazing new website

Date of experience: February 15, 2016
Scott R.
2 reviews
0 helpful votes
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Fast, easy to navigate web page, great to be an American!

Date of experience: February 15, 2016
Franckel T.
0 reviews
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It was easy to follow and complete my order
February 15, 2016

It was easy to follow and complete my order.

Date of experience: February 15, 2016
William R.
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Fast and easy thank
February 15, 2016

Fast and easy thank

Date of experience: February 15, 2016
Carlos J.
0 reviews
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Excellent
February 15, 2016

Excellent

Date of experience: February 15, 2016
VICTOR D.
0 reviews
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Good
February 15, 2016

Good

Date of experience: February 15, 2016