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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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santiago l.
0 reviews
0 helpful votes
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Good service
February 16, 2016

Good service

Date of experience: February 16, 2016
ELizabeth M.
0 reviews
0 helpful votes
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So far, everything went very smoothly
February 16, 2016

So far, everything went very smoothly

Date of experience: February 16, 2016
Vivek T.
0 reviews
0 helpful votes
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Good
February 16, 2016

Good

Date of experience: February 16, 2016
john B.
0 reviews
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Does not show total cost
February 16, 2016

Does not show total cost

Date of experience: February 16, 2016
Barbara O.
4 reviews
0 helpful votes
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I hope I will have good service
February 16, 2016

I hope I will have good service. The web site should have the phone number for Customer Service.

Date of experience: February 16, 2016
Dale K.
0 reviews
0 helpful votes
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Very convenient and rapid delivery
February 16, 2016

Very convenient and rapid delivery

Date of experience: February 16, 2016
Desiree D.
0 reviews
0 helpful votes
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It was easier this time
February 16, 2016

It was easier this time. But the price was doubled from what I expected! I won,t do the eTags again, I will go and sit and wait.

Date of experience: February 16, 2016
Donald C.
0 reviews
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Seems very fast and easy
February 16, 2016

Seems very fast and easy

Date of experience: February 16, 2016
Edward B.
1 review
0 helpful votes
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It Was Quick and Easy Renewal Thanks
February 16, 2016

It Was Quick and Easy Renewal Thanks.

Date of experience: February 16, 2016
Esperancia D.
0 reviews
0 helpful votes
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Fast and easy
February 16, 2016

Fast and easy

Date of experience: February 16, 2016
steven e.
0 reviews
0 helpful votes
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A notice came up that the address was incomplete
February 16, 2016

A notice came up that the address was incomplete. I don't know what other address you would have. Please advise.

Date of experience: February 16, 2016
Richard B.
0 reviews
0 helpful votes
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Thanks
February 16, 2016

Thanks

Date of experience: February 16, 2016
Catherine B.
0 reviews
0 helpful votes
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Took 3 tries
February 16, 2016

Took 3 tries

Date of experience: February 16, 2016
William W.
0 reviews
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Very easy instructions
February 16, 2016

Very easy instructions. Great experience.

Date of experience: February 16, 2016
DONALD S.
0 reviews
0 helpful votes
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Easy easy easy
February 16, 2016

Easy easy easy. Thank you.

Date of experience: February 15, 2016
Fernando P.
0 reviews
0 helpful votes
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The prize of the transaction was not displayed before the buy. It was too expensive. On the other hand good job on the follow up.

Date of experience: February 15, 2016
Beverly R.
0 reviews
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Most was fine, but the full total should be listed here! Not "plus state tax and fees" etc.

Date of experience: February 15, 2016
marcia w.
0 reviews
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Great!
February 16, 2016

Great!

Date of experience: February 15, 2016
Stefano R.
0 reviews
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Pretty easy to use
February 16, 2016

Pretty easy to use. Very user friendly.

Date of experience: February 15, 2016
Eric S.
5 reviews
0 helpful votes
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Very quick and efficient layout
February 16, 2016

Very quick and efficient layout

Date of experience: February 15, 2016