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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
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Anita A.
0 reviews
0 helpful votes
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Thanks, saves me alot of time
February 23, 2016

Thanks, saves me alot of time

Date of experience: February 23, 2016
John W.
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It was not shown to us prior to making the purchase that a $20 service charge would be applied.
We will not purchase anymore tags through this website because of the extremely high charge that was applied. The charge cost us as much as the tag itself. We can go to the local courthouse and purchase a tag without being charged a $20 service charge. We do not appreciate being charged this amount just for sending us a sticker for a new registration.

Date of experience: February 23, 2016
Andrew C.
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This was very easy and saved me a lot of time
February 23, 2016

This was very easy and saved me a lot of time

Date of experience: February 23, 2016
Timothy E.
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Customer service was good actually got to talk to human not robot the online process was simple order came thru as promised.thumbs up will recommend to friends and family

Date of experience: February 23, 2016
Michelle A.
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Everything processed so quickly and I received my new tags in less than a week. I'm very impressed and will definitely recommend this to friends. Hassle free and just wonderful!

Date of experience: February 23, 2016
JOHN S.
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FANTASTIC
February 23, 2016

FANTASTIC. BEATS THE HECK OUT OF SITTING IN THE BMV.

Date of experience: February 23, 2016
laury s.
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Fast and easy
February 23, 2016

Fast and easy

Date of experience: February 23, 2016
Christine J.
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Pretty easy and fast
February 23, 2016

Pretty easy and fast. I received my tags in less than a week! It was great.

Date of experience: February 23, 2016
Christie H.
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Was easy and efficient
February 23, 2016

Was easy and efficient. Liked that I could renew for two years.

Date of experience: February 23, 2016
Cristina B.
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Not well explained with total fees regarding state requirements "TBD"

Not well explained; I was renewing my registration and come to find out when I received in mail that I also renewed my license plate!

Date of experience: February 22, 2016
Charlotte E.
0 reviews
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I was hesitant to use the site at first and even more skeptical once I paid and didn't receive a response but I got my registration two days later. Very quick and convenient. Will use again!

Date of experience: February 22, 2016
Hubert S.
0 reviews
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To slow
February 23, 2016

To slow. No communication from etags

Date of experience: February 22, 2016
david s.
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In years past you would pay the same price if you went on line or if you went into the tag office. The fees are ridiculous. No wonder the tag office is packed!

Date of experience: February 22, 2016
John G.
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It was quick and fast so far
February 22, 2016

It was quick and fast so far

Date of experience: February 22, 2016
Lauren A.
6 reviews
0 helpful votes
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Quick and easy
February 22, 2016

Quick and easy. Will renew this way again.

Date of experience: February 22, 2016
Rodrigo A.
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Apparently all good!
February 22, 2016

Apparently all good!

Date of experience: February 22, 2016
Joel D.
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Pretty expensive service?
February 22, 2016

Pretty expensive service?

Date of experience: February 22, 2016
James F.
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Ok
February 22, 2016

Ok

Date of experience: February 22, 2016
Barbara M.
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Quick and easy
February 22, 2016

Quick and easy

Date of experience: February 21, 2016
Terence S.
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Thank you for making it easier!
February 22, 2016

Thank you for making it easier!

Date of experience: February 21, 2016