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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
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shipping
129
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G N.
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WI should you could renew motorcycles on here as well.

Date of experience: February 25, 2016
Ernest R.
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Much better than in the past...
February 25, 2016

Much better than in the past...fast...efficient...spot on!

Date of experience: February 25, 2016
vincent f.
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GREAT!
February 25, 2016

GREAT!

Date of experience: February 25, 2016
Angel G.
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Very helpful and easy to use!
February 25, 2016

Very helpful and easy to use! Thank you for a easy way to get tag renal!

Date of experience: February 25, 2016
Howard I.
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Everthing went ok
February 25, 2016

Everthing went ok

Date of experience: February 24, 2016
David G.
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So easy, thank you
February 25, 2016

So easy, thank you

Date of experience: February 24, 2016
Obadiah O.
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I love E-tags extremely quick and easy
February 25, 2016

I love E-tags extremely quick and easy. I will never go back to waiting in line at the tag/tax and title place again.

Date of experience: February 24, 2016
BRIAN K.
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I am a very satisfied customer
February 25, 2016

I am a very satisfied customer. I put in my order and a couple days later I had my decals. Thank you for providing great service!

Date of experience: February 24, 2016
ramiro t.
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Love it
February 24, 2016

Love it

Date of experience: February 24, 2016
Eliel V.
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Easy and quickly
February 24, 2016

Easy and quickly.

Date of experience: February 24, 2016
unive g.
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It was easy
February 24, 2016

It was easy

Date of experience: February 24, 2016
Jacqueline T.
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Error message told me NOTHING about what needed correction!

Date of experience: February 24, 2016
Linda R.
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Very easy
February 24, 2016

Very easy

Date of experience: February 24, 2016
John S.
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I was very pleased with the speed NOT pleased with the COST of service. I will express my feelings with Hillsborough County and will never use the service again.

Date of experience: February 24, 2016
Melvin M.
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I hope I am renewing my registration and car tag
February 24, 2016

I hope I am renewing my registration and car tag.

Date of experience: February 24, 2016
Ronald R.
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I believe it was deceptive being there is no warning that this was a non-governmental site when it popped up after entering www.pbctax.com. I was under the impression the site i was using was the actual site sanctioned and approved by Palm Beach County. Not until I reached the payment section was it realized I was not on the country site. Deceptive, it should be shown on the link that pops up that it is not a county site.

Date of experience: February 23, 2016
Arlene R.
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I am a recurring customer but the link on the auto renewal did not work so I had to start from scratch. I was offered a $5.00 off not sure if I will still get it this way. Update: After my comment was received there was a follow up email to me. I was happy that the company was quick to give me the credit for the returning customer offer and my sticker came without a problem.

Date of experience: February 23, 2016
DONALD G.
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Fees for everything..
February 23, 2016

Fees for everything. Cost to much..

Date of experience: February 23, 2016
Anita A.
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Thanks, saves me alot of time
February 23, 2016

Thanks, saves me alot of time

Date of experience: February 23, 2016
John W.
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It was not shown to us prior to making the purchase that a $20 service charge would be applied.
We will not purchase anymore tags through this website because of the extremely high charge that was applied. The charge cost us as much as the tag itself. We can go to the local courthouse and purchase a tag without being charged a $20 service charge. We do not appreciate being charged this amount just for sending us a sticker for a new registration.

Date of experience: February 23, 2016