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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Malcolm B.
0 reviews
0 helpful votes
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One should not be charged a fee when paying by credit card.

Date of experience: March 13, 2016
George F.
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So far it's great,I'll wait and see if I get mt new reg.

Date of experience: March 13, 2016
Rose A.
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Fast and simple!
March 13, 2016

Fast and simple! Love it without the waiting line! Superb!

Date of experience: March 13, 2016
Jillian A.
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Thanks
March 13, 2016

Thanks

Date of experience: March 13, 2016
PEGGY G.
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$15 service is ripoff
March 13, 2016

$15 service is ripoff

Date of experience: March 13, 2016
MAURICIO S.
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Easy...
March 13, 2016

Easy...convenient...efficient

Date of experience: March 13, 2016
America S.
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VERY disappointed to have gotten charged $25+ for this service! And, the fees were NOT disclosed until after checkout!

Date of experience: March 13, 2016
DONALD S.
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Great program
March 13, 2016

Great program.

Date of experience: March 13, 2016
louis r.
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To many charges won't do this again
March 13, 2016

To many charges won't do this again

Date of experience: March 13, 2016
Patrick T.
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Turnaround was 3 days
March 13, 2016

Turnaround was 3 days.
Pretty good.
Customer service and follow up was very good.
Overall a very good experience.
I would use your service again.
I only wish that your service fee was a little less.
I am sure you would get much more customers that way.

Date of experience: March 13, 2016
Alex G.
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Very good
March 13, 2016

Very good

Date of experience: March 13, 2016
Susan D.
1 review
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Be careful about the value of registering your vehicle.

Date of experience: March 13, 2016
Vincent O.
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Getting my renewal online was very quick and easy.It beats standing in line.

Date of experience: March 12, 2016
Robert L.
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Was fast
March 13, 2016

Was fast

Date of experience: March 12, 2016
Joseph H.
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Good OKAY
March 13, 2016

Good OKAY

Date of experience: March 12, 2016
Judith L.
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Quick and easy
March 13, 2016

Quick and easy - maybe. But I don't think your agency should be the first in line when clicking on the Hillsborotax.org website. I didn't realize that I wasn't on their site or how much additional the cost would be. Even after calling for a discount I still paid about $15 more than I should have. My bad but yours too. Such a shame for an older lady on fixed social security income.

Date of experience: March 12, 2016
DEBORAH H.
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It was very easy to follow, this is to renew my tag?

Date of experience: March 12, 2016
susan p.
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A little pricey it said ups and came us mail and was charged 29.00 for what?

Date of experience: March 12, 2016
PEDRO F.
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Good service will continue to use this website again

Date of experience: March 12, 2016
John F.
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Better than visiting the DMV
March 12, 2016

Better than visiting the DMV.

Date of experience: March 12, 2016