Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eTags

eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


+96
See all photos
How would you rate eTags?
grey stargrey stargrey stargrey stargrey star

eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

Instant Feedback

213,408 reviews

We monitor reviews for authenticity

JANYCE J.
0 reviews
0 helpful votes
Follow JANYCE J.
Unfollow JANYCE J.
Share Review
Report Review

This is a very convenient service
March 15, 2016

This is a very convenient service.

Date of experience: March 15, 2016
Rachel B.
0 reviews
0 helpful votes
Follow Rachel B.
Unfollow Rachel B.
Share Review
Report Review

The responses have been fast and I appreciate it! Thank you for shipping my tags fast as well!

Date of experience: March 15, 2016
daniel g.
0 reviews
0 helpful votes
Follow daniel g.
Unfollow daniel g.
Share Review
Report Review

Great
March 15, 2016

Great

Date of experience: March 15, 2016
Joel f.
0 reviews
0 helpful votes
Follow Joel f.
Unfollow Joel f.
Share Review
Report Review

I did not place an order with your company, sorry.

Date of experience: March 15, 2016
Bert L.
0 reviews
0 helpful votes
Follow Bert L.
Unfollow Bert L.
Share Review
Report Review

I hope my registration will have my new address on it. I would like to cancel my order. My tags are good to 2017.

Date of experience: March 15, 2016
Cynthia A.
0 reviews
0 helpful votes
Follow Cynthia A.
Unfollow Cynthia A.
Share Review
Report Review

Loved it
March 15, 2016

Loved it

Date of experience: March 15, 2016
TYMIKA L.
0 reviews
0 helpful votes
Follow TYMIKA L.
Unfollow TYMIKA L.
Share Review
Report Review

Etags is very easy and quick but due to the processing fees, I would not recommend it to friends or use Etags again.
Thank you.

Date of experience: March 14, 2016
Carol W.
0 reviews
0 helpful votes
Follow Carol W.
Unfollow Carol W.
Share Review
Report Review

Good
March 14, 2016

Good

Date of experience: March 14, 2016
Ricardo L.
3 reviews
0 helpful votes
Follow Ricardo L.
Unfollow Ricardo L.
Share Review
Report Review

Thas quick & easy
March 14, 2016

Thas quick & easy

Date of experience: March 14, 2016
Joy D.
0 reviews
0 helpful votes
Follow Joy D.
Unfollow Joy D.
Share Review
Report Review

I thought etag was an easy and fast was to renew my registration, I was even willing to pay a couple of dollars extra for it, but in the end, I was not only disappointed by the process, but I was also very disappointed by the services. While renewing my registration with etag, I was under the impression that I was going to be paying $29 for the services, unfortunately for me I get a notification from my bank later on in the weekend stating that I was charged more than $50 by etag. As I went back to check, I realized that the additional charges were not included in the subtotal, therefore it could have been easily missed. I tried to call back and cancel my order, but apparently it was too late, and the customer agent was in no way shape or form trying to understand my frustrations, but gave me a refund of $14. Like all other websites, I was expecting that etag would give me a clear cost analysis, and confirmation of how much they were going to charge me before having me submit my payment. For instance, whenever I shop at an online website, I'm given the individual cost of everything, and at the end i'm given the complete cost of shipping, taxes and whatever services I purchased. Etag needs to review their website again so that there aren't any other confusions such as this. I am very upset and not only will I refrain from using this service again, but I will also inform all my friends and family members about the horrible services I received.

Date of experience: March 14, 2016
James R.
0 reviews
0 helpful votes
Follow James R.
Unfollow James R.
Share Review
Report Review

The shopping was easy but you pay very high fees for the convenience!

Date of experience: March 14, 2016
shannon b.
0 reviews
0 helpful votes
Follow shannon b.
Unfollow shannon b.
Share Review
Report Review

It was easy and helpful
March 14, 2016

It was easy and helpful. I would recommend it give the TOTAL amount of money that will be debited.

Date of experience: March 14, 2016
Nancy H.
0 reviews
0 helpful votes
Follow Nancy H.
Unfollow Nancy H.
Share Review
Report Review

It was quick and easy
March 14, 2016

It was quick and easy

Date of experience: March 14, 2016
PARDO J.
0 reviews
0 helpful votes
Follow PARDO J.
Unfollow PARDO J.
Share Review
Report Review

GOOD SERVICE
March 14, 2016

GOOD SERVICE

Date of experience: March 14, 2016
LINDA C.
0 reviews
0 helpful votes
Follow LINDA C.
Unfollow LINDA C.
Share Review
Report Review

Thank you the delivery was pretty quick again thank you

Date of experience: March 14, 2016
ORLYN E.
0 reviews
0 helpful votes
Follow ORLYN E.
Unfollow ORLYN E.
Share Review
Report Review

So far it's been great
March 14, 2016

So far it's been great

Date of experience: March 14, 2016
Hugo O.
0 reviews
0 helpful votes
Follow Hugo O.
Unfollow Hugo O.
Share Review
Report Review

Was a pleasure doing the renewal and easy of use

Date of experience: March 14, 2016
Janos N.
0 reviews
0 helpful votes
Follow Janos N.
Unfollow Janos N.
Share Review
Report Review

Excellent, quick delivery, exactly what I needed. Thanks eTags!

Date of experience: March 13, 2016
Daniel A.
0 reviews
0 helpful votes
Follow Daniel A.
Unfollow Daniel A.
Share Review
Report Review

Easy to access and complete
March 13, 2016

Easy to access and complete. Could not ask for anything better! I am most pleased with the experience!

Date of experience: March 13, 2016
cristian j.
0 reviews
0 helpful votes
Follow cristian j.
Unfollow cristian j.
Share Review
Report Review

It was very nice doing it on line
March 13, 2016

It was very nice doing it on line

Date of experience: March 13, 2016