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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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christopher r.
0 reviews
0 helpful votes
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Quick and easy
March 19, 2016

Quick and easy

Date of experience: March 19, 2016
Janet A.
0 reviews
0 helpful votes
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Ok
March 19, 2016

Ok

Date of experience: March 19, 2016
Patricia W.
0 reviews
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Good
March 19, 2016

Good

Date of experience: March 19, 2016
Thomas J.
0 reviews
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Easy to use
March 19, 2016

Easy to use.

Date of experience: March 19, 2016
Mary C.
0 reviews
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I was not satisfied because the registration has my old address. The DMV has my new address.

Date of experience: March 19, 2016
frank r.
0 reviews
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Na
March 19, 2016

Na

Date of experience: March 19, 2016
graham r.
0 reviews
0 helpful votes
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Quick and easy
March 19, 2016

Quick and easy

Date of experience: March 19, 2016
Ramona L.
0 reviews
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Easy to follow instructions
March 19, 2016

Easy to follow instructions

Date of experience: March 19, 2016
Joy L.
0 reviews
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Good, But could be cheaper
March 19, 2016

Good, But could be cheaper.

Date of experience: March 19, 2016
Robert R.
0 reviews
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Service was great
March 19, 2016

Service was great

Date of experience: March 19, 2016
ALAN P.
0 reviews
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NEW TAGS WERE QUICK, EASY AND TO THE POINT
March 19, 2016

NEW TAGS WERE QUICK, EASY AND TO THE POINT.

Date of experience: March 19, 2016
Raja H.
0 reviews
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Smooth and super
March 19, 2016

Smooth and super

Date of experience: March 19, 2016
RAYNALDO R.
0 reviews
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Total to the credit card didn't show the service charge at the end. $20 for a service charge? I only realized that charge after I got an email later on but it was too late to stop the order.

Date of experience: March 19, 2016
Dale W.
0 reviews
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Quick and easy online
March 19, 2016

Quick and easy online

Date of experience: March 19, 2016
Avelino C.
0 reviews
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Very happy thanks
March 19, 2016

Very happy thanks

Date of experience: March 19, 2016
linda w.
0 reviews
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Satisfied at this time
March 19, 2016

Satisfied at this time

Date of experience: March 19, 2016
Clare K.
0 reviews
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There doesn't seem to be a place to ask questions. 1. Years ago I was told that my truck was commercial because all trucks are commercial... Recently I was told that that is not true. My truck has been my personal vehicle since I have owned it (1998). Have I been overpaying all these years? 2. Also, there seems to be a charge for e-tags. So it is cheaper to use the mail than to pay online? I don't remember it being that way. Is that a new fee? The website has changed and I am not even sure it is secure...

Date of experience: March 18, 2016
Scott G.
8 reviews
0 helpful votes
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Different and quick need to be up front with additional hidden charges not waiting to checkout and finding these charges.

Date of experience: March 18, 2016
EUGENE L.
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Albi wanted to do is get new tags and not a new license plate. The web site is deceiving and I was led to purchase a new plate. Please look into the design

Date of experience: March 18, 2016
Marielys O.
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Nowhere does it tell you about a service charge. It never says the actual amount thar will be taken out of your acct. I expected much less! Never expected to pay $65 for a 1 yr registration when i usually pay no more than $40. Would not l

Date of experience: March 18, 2016