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The world's largest provider of online escrow services. Removing the risk from online transactions with our government licensed service since 1999.
Escrow.com Reviews Summary
Escrow.com garners mixed feedback from customers, highlighting both commendable service and significant concerns. Positive experiences often emphasize the professionalism and helpfulness of customer support, particularly during complex transactions, which many users found reassuring. However, a recurring theme in negative reviews points to frustrating delays in fund transfers and a lack of transparency regarding fees and processes. Customers have expressed dissatisfaction with the handling of refunds and the perceived incompetence in managing transactions. Overall, while some users appreciate the service for its protective measures, others warn of potential complications and inefficiencies.
This summary is generated by AI, based on text from customer reviews
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Thank you for all the valuable information, Raven.
Thank you for being patient, the guy trained me, i was directed in the right manner and put up with the inability to do things on my end
Raven, you've been great. I really appreciate you helping me out.
You're so nice. Thank you for your patience with a senior person. I understand it a little better now.
Put up with me in this thing, and gave good direction on how to fix the requirements set to me.
Raven is very sweet. I appreciate how she explained the process very simply.
I appreciate the kind assistance. Thank you for helping.
Expeditious and knowledgeable with the service being provided.
Karl is efficient and answered my queries in a timely manner.
Excellent, no problems at all. Raven did all I asked for and my transaction is set up.
Thanks for the assistance, Raven. You've been patient and informative.
I Appreciate the assistance both times that we spoke. Thanks, Raven.
Cause you are very helpful, concise and you helped me with what I needed
Helped me with set up of a transaction, very helpful, very responsive and very communicative
I was having difficulty several times but you helped me a lot.
They are just suck.I wanna sold my one instagram account and we started a deal and I provide them my instagram account and they secured it.but to release the fund they want to card picture. That's why I cancelled my deal but still they didn't back my instagram account. I mailed them 20+ times.they still not responding.
Karl answered my question efficiently. He helped me a lot.
Very friendly service, appreciate the assistance given.
You are a good listener and you are able to resolve my concern.
You're amazing and you're very knowledgeable about your product and service.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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