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From the business
The world's largest provider of online escrow services. Removing the risk from online transactions with our government licensed service since 1999.
Escrow.com Reviews Summary
Escrow.com garners mixed feedback from customers, highlighting both commendable service and significant concerns. Positive experiences often emphasize the professionalism and helpfulness of customer support, particularly during complex transactions, which many users found reassuring. However, a recurring theme in negative reviews points to frustrating delays in fund transfers and a lack of transparency regarding fees and processes. Customers have expressed dissatisfaction with the handling of refunds and the perceived incompetence in managing transactions. Overall, while some users appreciate the service for its protective measures, others warn of potential complications and inefficiencies.
This summary is generated by AI, based on text from customer reviews
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You are a great listener and you came up with the resolution.
I am very slow with this kind of changes and you were very patient and stayed with me all throughout the process and I am very thankful and this was resolved very quickly
You were very professional and wonderful, thank you very much for your incredible patience and bearing with me throughout this whole KYC and payment process - you are a 10/5, thanks again
Your service is perfect and I'm happy to have you on the call.
You are a 6 out of 5, I'm glad this is taken cared of and I appreciate your help on this, thank you
Karl is very patience and listen to me. He was able to answer my question very well.
Karl is very patient and knowledgeable. He is very confident and help me resolve my concern.
Because there was no delays in the information that I needed.
Karl is very accurate and professional. I got all the information that I need.
The best service I could get and Raven was very professional in helping me out.
You were very good and very patient, I am not really tech savvy and I appreciate you stating on the phone with me, thank you
I received the assistance that I was looking for in my transaction.
Karl is very kind, and easy to deal on. He made the transaction very clear for us.
Everything was taken care of by Karl. You help us a lot.
The way you answer the questions and how helpful you were in solving my problem.
I really appreciate your help and you are very knowledgeable.
Karl listen to me and took care of my concern. I have multiple issue but Karl was able to addressed it and help me.
Easy and quick answer. Importantly Karl was able to make sure that my funds were secured with escrow.com
Karl is able to locate and resolve my concern right away.
You were very helpful, informative, and quickly answered all my questions on how to proceed with the Milestone transaction, thank you
The communication was very clear, you were at point and polite, this is a great platform to buy tickets, thank you
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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