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The company has garnered a predominantly negative reputation, with customers frequently expressing dissatisfaction regarding product quality, service delays, and inadequate customer support. Common complaints include issues with order fulfillment, misleading tracking information, and difficulty obtaining refunds. Many customers reported receiving items that did not match advertised descriptions, leading to frustration and distrust. While some reviews hint at occasional positive experiences, these are overshadowed by the overwhelming sentiment of disappointment. Overall, the feedback indicates a significant need for improvement in customer service practices and product reliability to restore consumer confidence.
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Hi, here, I am very happy to share that I have got my new jacket anmd everything is fine.The color of the jacket is lighter than the picture I saw from the site, but its beautiful.
I have never had a bad experience ordering from this site. Orders always arrive on time with no problems and the website has great deals.
I have made two purchases on ericdress.com and no problems encountered. Both items (a pair of shoes and a business style dress) were as described and arrived on time. Not cheap but not too expensive so I'm happy to recommend.
I had seven bridemaids for my wedding each of their dresses were customized to fit their body types. I loved the material used to make them look alike and comfy. I am also happy that I now have a wife through a successful wedding Great site indeed.
Although am a gay, I do also shop here coz some stuff fits me. The reasons I do so is to minimize discrimination shopping in the mall. Back in my country unisex are respected but here! Thanks to Ericdress. I could not have had any other better experience elsewhere. I am confident also with the process because they always make me satisfied.
I did not know that it was possible to get stiletto shoes. After looking at different designs in this site, the flower high heels got my attention and I went ahead to order them. I got them in no time since they were already made. Lovely customer service must also be applauded.
We ordered and paid for 5 items.One item valued at $79 was delivered last week with a additional cost of $38 for delivery.The other 4 items have not been shipped and when I contacted them they said they were sorry about the delivery price and would I like to see what was new on sale. They are avoiding the other 4 items and asking me if I want to buy more.
Horrible! DO NOT order from this place. I just received my dress and its very poorly made. I should have read the reviews before ordering with them.
Dear friend,
Thanks for your shopping on Ericdress.
We sincerely apologize for this problem happened on you. Could you please give me your order number and the email address that you registered on our site? And I will ask my workmates to check the details for you. Also, I will inform this unpleasant problem to my higher manager. Anyway, we will try our best to resolve this question and gain your trust. You can also write to:[email protected] or [email protected]. I am sure that you will get the related answers from our manager. May you have a good day!
Best regards,
Ericdress Team
One of the most awaited event was my 20th birthday. My mom allowed me to choose the dress that I really liked. My event was fast approaching and it really gave me a hard time. I talked to someone at tbdress if she could ship the Sherri hill dress immediately. Surprisingly, it arrived on 2 weeks before my wear date. You are so Super tbdress!
This is just a simple way to say Thank you for the great customer care service, fast delivery and altering my dress. The price was also greatly discounted.
I ordered a dress (custom sized) and i am amazed about the customer service which has been so helpful and concerned that my measurements are right. The dress was made in no time at all and delievered 3 days before expected delievery date. No need to say the dress was perfect! Thanks!
I have ordered a few items from this site and have had excellent service and prompt shipping every time. I ordered my wedding dress for our beach wedding and loved everything about it! The quality, craftsmanship, description, service, shipping, etc... were all perfect and i have no complaints and would order a dress again in a heartbeat.
Love the shoes! These shoes are beautiful, very comfortable and quite affordable. I love that you can choose any heel size. The shoes arrived very quickly. I would say that they run about 1/2 size too small. I ordered the 6 1/2, which is my regular size, and they were a bit too snug.
I am giving a 5 stars because the wedding dress is absolutely adorable. It was tailored to the measurements we had given to the customer service during the ordering process. We are just waiting for the wedding day now.
What nice clothes online shop! The great designs they offer have always turned me n and most of my closet's content is from this site. Thanks for the continued offers and promos on stuff.
My overcoat looked more quality than it is at the site. It came designed in a pretty soft textile. A good number of people complemented and desired to be acquainted with where I got my overcoat. It is much better than most coats I have ever owned
I am very happy and will be happy if you also owned this two ways of wear style beige boots in your wardrobe. You can always have perfect shoes available. The material is unique; they shipped very early and arrived at my home in record time.
I recently ordered several articles of clothing for my daughter's birthday which just passed. I am always somewhat worried when I purchase clothes over the internet as a gift as they often show up quite different than expected. This was definitely not the case here. Everything I ordered was exactly as described and fit wonderfully! My shipment... arrived within the time frame. My daughter absolutely loved everything she got. Thank you for making my daughter's birthday gift a winner!
Got everything I needed and I'm very satisfied with the experience of my first purchase. Fast shipping, pleasant customer service and really nice site with a huge variety of products. I did however run into a problem which they should consider fixing: My 2nd and 3rd order were returned to them because of a customs security issue (I was, of course, refunded each time). I hope they fix this by putting some kind of label on the product's page to let you know the item may not be allowed to pass customs security resulting in a returned order. Other than that issue, I'll continue to shop with them.
This was the first time ordering through here (for military ball). I ordered this dress in ruby color customized to my measurements. Because of that they emailed after ordering to confirm the measurements were correct. That made me wonder and i measured again. Thankfully i did. Its still a tad bit larger on the bust area but nothing major. I loooove this dress! I was surprised how fast it was done and by time i ordered to me receiving it, only took half week.
Answer: Dear friend, Thanks for your mail. We have checked your order and your payment has been passed. Our support will send you the related email about your order, please pay attention to your email box and junk mail box, which you registered on our site. Your support will be highly appreciated. Best regards, Ericdress Team
Answer: Dear friend, Thanks for your question, After you signed up and you can login your account. When you are placing your order, you will see on the right above of your pages, If you have any other questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day. Best regards, Ericdress Team
Answer: Dear Sara, Thanks for your question here. Our size charts are for foreign countries.If you want to order, please kindly visit our size chart so that it would be more accurate. Some buyers bought items without referring our size chart. Hope that you could understand. Any other questions, please feel free to let me know at [email protected] or [email protected]. Have a nice day. Ericdress Team
Answer: HI, dear Natasha, Thanks for your question here. For the size, you could order according to our size chart details, there should be no problems about it. Any other questions, please feel free to email us at [email protected], I would be able to help you. Have a nice day. Ericdress
Answer: Hi, dear, thanks for your question here. For the shipping, expedited shipping is 2-5 days, standard shipping is 4-8 days and the super saving would be around 25 days. You can see the processing time for the products you need on the products page. Total tome would be processing time plus the shipping time. Hope this would be helpful for you. Have a nice day. Ericdress
Answer: Dear Vickie, Thanks for your question here. We are a popular store now and we have lots of customers around the world. If you want to order from us, you neeed to know the follwing: For the shipping, expedited shipping is 2-5 days, standard shipping is 4-8 days and the super saving is slower than others. You can see the processing time for the products you need on the products page. Total tome would be processing time plus the shipping time. If you have any other questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day. Best regards, Ericdress Team
Answer: Avoid this company, the sizing is inconsistent,, small being very small and the large extremely large. Even when you use their sizing guide there does not seem to be consistenency from one style to the next style of dress. YOU WOULD BE VERY DISAPPOINTED IF YOU ORDER FROM THEM.
Answer: Dear Janery, Thanks for your question here. We have a huge amount of customers around the world and also we have many policies on our site. If you want to buy on our site, please refer to our size chart, which would be correct. Thanks. If you have any other questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day. Best regards, Ericdress Team
Answer: Dear friend, Nice day. We are very sorry for the unpleasant things happened on you. But our persons have emailed you at:[email protected] for 2 times, we didn't heard from you. Please just check your mail box and send a reply. We need to know your specific delivery address so that you can get the items you ordered. Please let me know as soon as possible. Have a nice day. Best regards, Ericdress Team
Answer: Dear friend, Thanks for your question here. We are a well online store with good reputation and we have lots of customers around the world. For more, you can also visit our site also, please feel free to write us at [email protected] or [email protected]. Have a good day. Best wishes, Ericdress Team+
ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising...


Dear friend,
Thanks for your shopping on Ericdress.
We sincerely apologize for this problem happened on you. Could you please give me your order number and the email address that you registered on our site? And I will ask my workmates to check the details for you. Also, I will inform this unpleasant problem to my higher manager. Anyway, we will try our best to resolve this question and gain your trust. You can also write to:[email protected] or [email protected]. I am sure that you will get the related answers from our manager. May you have a good day!
Best regards,
Ericdress Team