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EricDress

3.3

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EricDress Reviews Summary

The company has garnered a predominantly negative reputation, with customers frequently expressing dissatisfaction regarding product quality, service delays, and inadequate customer support. Common complaints include issues with order fulfillment, misleading tracking information, and difficulty obtaining refunds. Many customers reported receiving items that did not match advertised descriptions, leading to frustration and distrust. While some reviews hint at occasional positive experiences, these are overshadowed by the overwhelming sentiment of disappointment. Overall, the feedback indicates a significant need for improvement in customer service practices and product reliability to restore consumer confidence.

This summary is generated by AI, based on text from customer reviews

service
576
value
560
shipping
568
returns
440
quality
539

We monitor reviews for authenticity

Texas
2 reviews
3 helpful votes
Follow Danny M.
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I brought 3 coats from EricDress as christmas presents. They arrive very quickly. The problems are all 3 coats are very small even know they are a medium and large. My friend who is a size 3 US can not fit the large. One coat came with a broken lapel and was dirty (it looked like someone throw up on it), the secound coat was saposed to be wool and it was fleece and made very poorly, the third did not look like the coat I ordered. Now I am having a problem contacting the company to return the items. Do not buy from this web sight.

Date of experience: December 17, 2014
ericdress e. EricDress Rep
over a year old

Dear friend,
Thanks for your shopping on Ericdress.
We sincerely apologize for this problem happened on you. Could you please give me your order number and the email address that you registered on our site? And I will ask my workmates to check the details for you. Also, I will inform this unpleasant problem to my higher manager. Anyway, we will try our best to resolve this question and gain your trust. You can also write to:[email protected]. I am sure that you will get the related answers from our manager. May you have a good day!
Best regards,
Ericdress Team

NL
1 review
0 helpful votes
Follow Ayse G.
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My Jackets arrived today, Two were my size and one for my daughter also fitted her. I was shocked with the handling speed because I ordered last week on Monday and I already have them. I like how my daughters jacket matches Christmas Santa; perfect for this Christmas eve.

Date of experience: December 17, 2014
Virginia
1 review
0 helpful votes
Follow Erlinda A.
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I called customer services to inquire if I could have different designs a mixture of jackets and dresses shipped together. They approved and so I went ahead to place an order. What I am happy about is the fact that both were packaged together and having made orders of more than 160 USD, I got a free shipment. I will be doing that next time to ensure I always save on clothes.

Date of experience: December 17, 2014
Georgia
1 review
1 helpful vote
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This site made my day
December 17, 2014

This site made my day. Before I share my experience, I am happy to say I will shop here again. Two months ago, I placed an order. As usual, I cashed out with Paypal. I hardly use my credit card when I shop online. I am very delighted with the dress which was designed to my size; note: I had specified my measurement. I like to shop again from this site because they customize clothes.

Date of experience: December 17, 2014
KR
2 reviews
3 helpful votes
Follow Agatha H.
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No complaints about the dress, true to size and fantastic value for money. Only complaint I do have is that all delivery charges aren't made clear until you're at the check out and it took over a month to get here which also isn't made clear until after the order was placed so bear that in mind when ordering.

Date of experience: December 16, 2014
Washington
1 review
1 helpful vote
Follow Judith E.
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I bought 4 bridesmaids dresses for my wedding 2 did not fit. I got in touch with the customer service and they where very helpful and changed the dresses for me, the dresses are lovely exactly what the picture is really good quality too. Overall I am very happy with the website.

Date of experience: December 16, 2014
California
1 review
0 helpful votes
Follow Faithe J.
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Very, very beautiful dress, have received heaps of compliments each time I have worn it. Thank you so much for getting it to me quickly

Date of experience: December 16, 2014
California
2 reviews
3 helpful votes
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" Thanks for the speedy service!
December 17, 2014

" Thanks for the speedy service! My gorgeous boots are not only beautiful but also so comfy! "

Date of experience: December 16, 2014
Ohio
2 reviews
3 helpful votes
Follow MARY S.
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I HAVE BEEN TRYING TO GET A RETURN ADDRESS TO RETURN A PRODUCT. WHEN MY ORDER ARRIVED THERE WERE NO PAPERS WITH IT, NO RETURN ADDRESS. I KNOW I DID NOT ORDER FROM CHINA. THEY ARE WILLING TO GIVE A PHONE NUMBER TO CALL, BUT OF COURSE IT IS FROM CHINA. ALL I WANT IS TO RETURN PART OF MY ORDER. I GUESS WE HAVE TO SUCK UP THE LOSS, NOT THEM. I HAD SOME OTHER ITEMS I WOULD LIKE TO HAVE ORDERED, BUT NOT NOW. IF YOU LOOK ON GOGLE YOU WILL SEE AT LEAST 50 RETURN PROBLEMS, OR SHOULD I SAY NO RETURN PROBLEMS.

Date of experience: December 16, 2014
ericdress e. EricDress Rep
over a year old

Dear friend,
Thanks for your shopping on Ericdress.
We sincerely apologize for this problem happened on you. Could you please give me your order number and the email address that you registered on our site? And I will ask my workmates to check the details for you. Also, I will inform this unpleasant problem to my higher manager. Anyway, we will try our best to resolve this question and gain your trust. You can also write to:[email protected] or [email protected]. I am sure that you will get the related answers from our manager. May you have a good day!
Best regards,
Ericdress Team

California
2 reviews
2 helpful votes
Follow Natividad W.
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I've ordered dresses from ericdress many times before but this time I went for a evening dress. The evening dress was great, i got over 10% off due to their promotion sale. I can't wait to see my dress. Although they now charge a convenience fee for picking up the order, it still works out to be much cheaper than shipping fees and there are so many kmart stores you can pick it up from.

Date of experience: December 15, 2014
Utah
2 reviews
3 helpful votes
Follow Muriel B.
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I received $30 free dress from ericdress through a coupon which included free shipping. They were great to deal with, I uploaded my pictures onto their site and selected how many dresses I wanted and my order was delivered two days later. I'm impressed with the quality and efficiency with service and delivery.

Date of experience: December 15, 2014
California
2 reviews
3 helpful votes
Follow Afra M.
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Have got my handbag, everything is fine. Happy with this purchasee! I am definitely looking into buying from them in the future!

Date of experience: December 15, 2014
Canada
2 reviews
2 helpful votes
Follow Erica H.
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It is a store were you can buy almost everything that you wish at incredible prizes easy to use and with all the confidence that you will receive your items in a easy and fast way.

Date of experience: December 15, 2014
Belgium
2 reviews
2 helpful votes
Follow Cecilia W.
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It was un excellent item would recommend, i had paid 28 euros so do ur calculation based on this. Product high quality nice my partner loves it. Material a + tailored well too bought more item hope they will be good too

Date of experience: December 15, 2014
Germany
2 reviews
2 helpful votes
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I used this website for the first time
December 15, 2014

I used this website for the first time. It has many products to choose from and the prices are very reasonable. I will be buying from ericdress soon/

Date of experience: December 15, 2014
Austria
2 reviews
2 helpful votes
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I wanna say that ericdress is great, fast e-shop. I buy from them for several times and i have not any purchase that is not as i expect. Thank's

Date of experience: December 15, 2014
Canada
2 reviews
2 helpful votes
Follow Winni H.
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From my experience, I wanna say that Ericdress actually has good service and that's beyond my discription.

Date of experience: December 15, 2014
Serbia
2 reviews
2 helpful votes
Follow Audrey H.
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My dress was delivered earlier than I expected in good condition. It looked exactly the same as what was displayed. I will surely recommend ericdress anyway anytime

Date of experience: December 15, 2014
GB
2 reviews
2 helpful votes
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Bonne produit je suis très content de mon achat, très bon rapport qualité prix, je le recommande

Date of experience: December 15, 2014
GB
2 reviews
2 helpful votes
Follow Novia E.
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It seems that ericdress has a good variety of dresses I shop online. I have been waiting 3 days to get my new dress. When the package got my home, I was excited by the fast delivery. The quality is fine. So far everything is good.

Date of experience: December 15, 2014

From the business

ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising...


ericdress.com
London, England, United Kingdom