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The company has garnered a predominantly negative reputation, with customers frequently expressing dissatisfaction regarding product quality, service delays, and inadequate customer support. Common complaints include issues with order fulfillment, misleading tracking information, and difficulty obtaining refunds. Many customers reported receiving items that did not match advertised descriptions, leading to frustration and distrust. While some reviews hint at occasional positive experiences, these are overshadowed by the overwhelming sentiment of disappointment. Overall, the feedback indicates a significant need for improvement in customer service practices and product reliability to restore consumer confidence.
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I brought 3 coats from EricDress as christmas presents. They arrive very quickly. The problems are all 3 coats are very small even know they are a medium and large. My friend who is a size 3 US can not fit the large. One coat came with a broken lapel and was dirty (it looked like someone throw up on it), the secound coat was saposed to be wool and it was fleece and made very poorly, the third did not look like the coat I ordered. Now I am having a problem contacting the company to return the items. Do not buy from this web sight.
My Jackets arrived today, Two were my size and one for my daughter also fitted her. I was shocked with the handling speed because I ordered last week on Monday and I already have them. I like how my daughters jacket matches Christmas Santa; perfect for this Christmas eve.
I called customer services to inquire if I could have different designs a mixture of jackets and dresses shipped together. They approved and so I went ahead to place an order. What I am happy about is the fact that both were packaged together and having made orders of more than 160 USD, I got a free shipment. I will be doing that next time to ensure I always save on clothes.
This site made my day. Before I share my experience, I am happy to say I will shop here again. Two months ago, I placed an order. As usual, I cashed out with Paypal. I hardly use my credit card when I shop online. I am very delighted with the dress which was designed to my size; note: I had specified my measurement. I like to shop again from this site because they customize clothes.
No complaints about the dress, true to size and fantastic value for money. Only complaint I do have is that all delivery charges aren't made clear until you're at the check out and it took over a month to get here which also isn't made clear until after the order was placed so bear that in mind when ordering.
I bought 4 bridesmaids dresses for my wedding 2 did not fit. I got in touch with the customer service and they where very helpful and changed the dresses for me, the dresses are lovely exactly what the picture is really good quality too. Overall I am very happy with the website.
Very, very beautiful dress, have received heaps of compliments each time I have worn it. Thank you so much for getting it to me quickly
" Thanks for the speedy service! My gorgeous boots are not only beautiful but also so comfy! "
I HAVE BEEN TRYING TO GET A RETURN ADDRESS TO RETURN A PRODUCT. WHEN MY ORDER ARRIVED THERE WERE NO PAPERS WITH IT, NO RETURN ADDRESS. I KNOW I DID NOT ORDER FROM CHINA. THEY ARE WILLING TO GIVE A PHONE NUMBER TO CALL, BUT OF COURSE IT IS FROM CHINA. ALL I WANT IS TO RETURN PART OF MY ORDER. I GUESS WE HAVE TO SUCK UP THE LOSS, NOT THEM. I HAD SOME OTHER ITEMS I WOULD LIKE TO HAVE ORDERED, BUT NOT NOW. IF YOU LOOK ON GOGLE YOU WILL SEE AT LEAST 50 RETURN PROBLEMS, OR SHOULD I SAY NO RETURN PROBLEMS.
Dear friend,
Thanks for your shopping on Ericdress.
We sincerely apologize for this problem happened on you. Could you please give me your order number and the email address that you registered on our site? And I will ask my workmates to check the details for you. Also, I will inform this unpleasant problem to my higher manager. Anyway, we will try our best to resolve this question and gain your trust. You can also write to:[email protected] or [email protected]. I am sure that you will get the related answers from our manager. May you have a good day!
Best regards,
Ericdress Team
I've ordered dresses from ericdress many times before but this time I went for a evening dress. The evening dress was great, i got over 10% off due to their promotion sale. I can't wait to see my dress. Although they now charge a convenience fee for picking up the order, it still works out to be much cheaper than shipping fees and there are so many kmart stores you can pick it up from.
I received $30 free dress from ericdress through a coupon which included free shipping. They were great to deal with, I uploaded my pictures onto their site and selected how many dresses I wanted and my order was delivered two days later. I'm impressed with the quality and efficiency with service and delivery.
Have got my handbag, everything is fine. Happy with this purchasee! I am definitely looking into buying from them in the future!
It is a store were you can buy almost everything that you wish at incredible prizes easy to use and with all the confidence that you will receive your items in a easy and fast way.
It was un excellent item would recommend, i had paid 28 euros so do ur calculation based on this. Product high quality nice my partner loves it. Material a + tailored well too bought more item hope they will be good too
I used this website for the first time. It has many products to choose from and the prices are very reasonable. I will be buying from ericdress soon/
I wanna say that ericdress is great, fast e-shop. I buy from them for several times and i have not any purchase that is not as i expect. Thank's
From my experience, I wanna say that Ericdress actually has good service and that's beyond my discription.
My dress was delivered earlier than I expected in good condition. It looked exactly the same as what was displayed. I will surely recommend ericdress anyway anytime
Bonne produit je suis très content de mon achat, très bon rapport qualité prix, je le recommande
It seems that ericdress has a good variety of dresses I shop online. I have been waiting 3 days to get my new dress. When the package got my home, I was excited by the fast delivery. The quality is fine. So far everything is good.
Answer: Dear friend, Thanks for your mail. We have checked your order and your payment has been passed. Our support will send you the related email about your order, please pay attention to your email box and junk mail box, which you registered on our site. Your support will be highly appreciated. Best regards, Ericdress Team
Answer: Dear friend, Thanks for your question, After you signed up and you can login your account. When you are placing your order, you will see on the right above of your pages, If you have any other questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day. Best regards, Ericdress Team
Answer: Dear Sara, Thanks for your question here. Our size charts are for foreign countries.If you want to order, please kindly visit our size chart so that it would be more accurate. Some buyers bought items without referring our size chart. Hope that you could understand. Any other questions, please feel free to let me know at [email protected] or [email protected]. Have a nice day. Ericdress Team
Answer: HI, dear Natasha, Thanks for your question here. For the size, you could order according to our size chart details, there should be no problems about it. Any other questions, please feel free to email us at [email protected], I would be able to help you. Have a nice day. Ericdress
Answer: Hi, dear, thanks for your question here. For the shipping, expedited shipping is 2-5 days, standard shipping is 4-8 days and the super saving would be around 25 days. You can see the processing time for the products you need on the products page. Total tome would be processing time plus the shipping time. Hope this would be helpful for you. Have a nice day. Ericdress
Answer: Dear Vickie, Thanks for your question here. We are a popular store now and we have lots of customers around the world. If you want to order from us, you neeed to know the follwing: For the shipping, expedited shipping is 2-5 days, standard shipping is 4-8 days and the super saving is slower than others. You can see the processing time for the products you need on the products page. Total tome would be processing time plus the shipping time. If you have any other questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day. Best regards, Ericdress Team
Answer: Avoid this company, the sizing is inconsistent,, small being very small and the large extremely large. Even when you use their sizing guide there does not seem to be consistenency from one style to the next style of dress. YOU WOULD BE VERY DISAPPOINTED IF YOU ORDER FROM THEM.
Answer: Dear Janery, Thanks for your question here. We have a huge amount of customers around the world and also we have many policies on our site. If you want to buy on our site, please refer to our size chart, which would be correct. Thanks. If you have any other questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day. Best regards, Ericdress Team
Answer: Dear friend, Nice day. We are very sorry for the unpleasant things happened on you. But our persons have emailed you at:[email protected] for 2 times, we didn't heard from you. Please just check your mail box and send a reply. We need to know your specific delivery address so that you can get the items you ordered. Please let me know as soon as possible. Have a nice day. Best regards, Ericdress Team
Answer: Dear friend, Thanks for your question here. We are a well online store with good reputation and we have lots of customers around the world. For more, you can also visit our site also, please feel free to write us at [email protected] or [email protected]. Have a good day. Best wishes, Ericdress Team+
ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising...


Dear friend,
Thanks for your shopping on Ericdress.
We sincerely apologize for this problem happened on you. Could you please give me your order number and the email address that you registered on our site? And I will ask my workmates to check the details for you. Also, I will inform this unpleasant problem to my higher manager. Anyway, we will try our best to resolve this question and gain your trust. You can also write to:[email protected]. I am sure that you will get the related answers from our manager. May you have a good day!
Best regards,
Ericdress Team