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EricDress

3.3

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EricDress Reviews Summary

The company has garnered a predominantly negative reputation, with customers frequently expressing dissatisfaction regarding product quality, service delays, and inadequate customer support. Common complaints include issues with order fulfillment, misleading tracking information, and difficulty obtaining refunds. Many customers reported receiving items that did not match advertised descriptions, leading to frustration and distrust. While some reviews hint at occasional positive experiences, these are overshadowed by the overwhelming sentiment of disappointment. Overall, the feedback indicates a significant need for improvement in customer service practices and product reliability to restore consumer confidence.

This summary is generated by AI, based on text from customer reviews

service
576
value
560
shipping
568
returns
440
quality
539

We monitor reviews for authenticity

Kenya
1 review
0 helpful votes
Follow juli w.
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I truly appreciate your efforts and kindness very much. You have a very happy customer, who has already recommended you to my friends.

Date of experience: December 24, 2014
Canada
1 review
1 helpful vote
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I have ordered my items on 16th of December and i paid extra for quick delivery and its so cheating on the shipping rates. Now they have mentioned standard shipping and will never do this mistake again or buy anything with this company. And i will ask all my friends to stop going to this site any more. And they can not go on like this for a longer time. They can earn money fir short period..

Date of experience: December 23, 2014
Kenya
1 review
0 helpful votes
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THANK YOU...
December 23, 2014

THANK YOU... My daughters dress arrived today and it is absolutely stunning thank you so much, and a special thanks to nicole who was so very helpful. Would not hesitate to order from you again.

Date of experience: December 23, 2014
New York
2 reviews
2 helpful votes
Follow Phoebe J.
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Love my shirt, looks just like the picture. Material is very nice and soft. Can't wait to wear it!

Date of experience: December 23, 2014
New York
2 reviews
0 helpful votes
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Got the top shortly after I bought it and it as usual is no disappointment. I love it, very chic very satisfied. Great purchase as usual.

Date of experience: December 23, 2014
Japan
2 reviews
2 helpful votes
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Mindern rendben volt, olyan a ruha mint a képeken és a leírásban.

Date of experience: December 22, 2014
New York
2 reviews
2 helpful votes
Follow Breenda Y.
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Goods came quickly and all as described thanks so much great service

Date of experience: December 22, 2014
New York
2 reviews
2 helpful votes
Follow Rachel G.
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Really lovely t-shirt/blouse, looks great on. Excellent price.

Date of experience: December 22, 2014
New York
2 reviews
2 helpful votes
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My top gives a very sophisticated look
December 23, 2014

My top gives a very sophisticated look. For the discerning women, it provides full coverage as well as being stylish. I bought the one is white as well. The only thing I did not like is that the neck is not very tight fitting. It is rather loose, and I feel that would have made this top even more eye-catching. Received a lot of compliments on it.

Date of experience: December 22, 2014
New York
2 reviews
2 helpful votes
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Quick delivery and it was exactly how it was presented online.

Date of experience: December 22, 2014
New York
2 reviews
2 helpful votes
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Awesome and great price, very nice and for a really great price. I recommend it highly. Fit well, quality is good. It is a full package, Online order free delivery. Stunning colors.

Date of experience: December 22, 2014
Ohio
1 review
1 helpful vote
Follow Charlene W.
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I have ordered a pair of boots on 12/02 and still haven't received them. So I will never order from them again. I have emailed them and got no response yet.

Date of experience: December 22, 2014
ericdress e. EricDress Rep
over a year old

Dear Charlene,
Good day.
We are very sorry for the problem happened on you. I see that you've written another review here. In order to solve your questions, would you please give me your order number here or send mail with your details to [email protected]? In this way, your questions will be resolved soon.
Have a nice day.

Best regards,
ERicdress Team

Missouri
1 review
0 helpful votes
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Okay i order a pair of boots three weeks ago and haven't them yet i want to know where they are and what happen? I would like for the staff to contact me, for there is no real phone number to contact customer service I keep getting the run around and do not have money to give away! E-mail *******@gmail.com

Date of experience: December 22, 2014
ericdress e. EricDress Rep
over a year old

Dear friend,
Thanks for your shopping on Ericdress.
We sincerely apologize for this problem happened on you. Could you please give me your order number and the email address that you registered on our site? And I will ask my workmates to check the details for you. Also, I will inform this unpleasant problem to my higher manager. Anyway, we will try our best to resolve this question and gain your trust. You can also write to:[email protected]. I am sure that you will get the related answers from our manager. May you have a good day!
Best regards,
Ericdress Team

Kenya
1 review
0 helpful votes
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Just a quick note to thank you for the quick delivery of my dress. I ordered a prom and it was delivered to Ireland within the week. I'm also delighted with the quality of the dress & glad to say it fits like a glove! Thanks again.

Date of experience: December 22, 2014
New York
2 reviews
2 helpful votes
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" My boots arrived last friday and they're amazing, beautiful and comfortable, and arrived in one piece, safe and sound. I've recommended your site to everyone I know. Thanks ever so much! "

Date of experience: December 22, 2014
New York
2 reviews
2 helpful votes
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" I just recieved my boots today and I want to thank you for beautiful, supercomfy boots, speedy delivery and GREAT service! I will recommend you to everyone and I will definitely place another order in the future! "

Date of experience: December 22, 2014
New York
2 reviews
2 helpful votes
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" You have literally made my day, cheers for the help, your customer service is excellent. "

Date of experience: December 21, 2014
New Jersey
2 reviews
2 helpful votes
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Very elegant looking
December 22, 2014

Very elegant looking. The clothes is tight and fits well.
It looks exactly like the pix describes. Will order from this website again.

Date of experience: December 21, 2014
New Jersey
2 reviews
3 helpful votes
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This is one classy top!
December 22, 2014

This is one classy top! I'm very pleased with the entire purchase, from the quality of the merchandise to the purchasing and delivery process. After reading online reviews on other websites I was very skeptical and figured I would take the chance by purchasing only one low priced item and cut my losses if it was a negative experience, I definitely hit the jackpot!

Date of experience: December 21, 2014
New Jersey
2 reviews
2 helpful votes
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My shirt is very cute but runs a little small. I wear a m/l in tops.
I ordered a large and it is a little tight but still looks great. Buy but order a size up
Especially if you are top heavy.

Date of experience: December 21, 2014

From the business

ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising...


ericdress.com
London, England, United Kingdom