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EricDress

3.3

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EricDress Reviews Summary

The company has garnered a predominantly negative reputation, with customers frequently expressing dissatisfaction regarding product quality, service delays, and inadequate customer support. Common complaints include issues with order fulfillment, misleading tracking information, and difficulty obtaining refunds. Many customers reported receiving items that did not match advertised descriptions, leading to frustration and distrust. While some reviews hint at occasional positive experiences, these are overshadowed by the overwhelming sentiment of disappointment. Overall, the feedback indicates a significant need for improvement in customer service practices and product reliability to restore consumer confidence.

This summary is generated by AI, based on text from customer reviews

service
576
value
560
shipping
568
returns
440
quality
539

We monitor reviews for authenticity

Canada
2 reviews
2 helpful votes
Follow Josephine W.
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Geweldig mooi vest binnen gekregen.
Het was het wachten waard

Date of experience: December 28, 2014
Missouri
2 reviews
2 helpful votes
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Love my cardigan
December 29, 2014

Love my cardigan - shame I'll have to wait months before it will be cool enough to wear it. Very neat how the lined faux fur collar can be detached for cleaning.

Date of experience: December 28, 2014
GB
2 reviews
2 helpful votes
Follow Althea H.
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My boots from Ericdress are so cute, stylish, comfortable and look exactly like the picture. The price is unbeatable. I got so many compliments on these boots when I wore them and they are so versatile that you can dress them with casual wear (jeans) or wear them with a maxi skirt. I LOVE these boots and am so glad I got these. The "vintage" look is exactly what I wanted and I got it! Thank you Ericdress!

Date of experience: December 28, 2014
GB
2 reviews
2 helpful votes
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Nice dress
December 29, 2014

Nice dress. Good for summer outfit. Good delivery. Thanks

Date of experience: December 28, 2014
GB
2 reviews
0 helpful votes
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Jag är nöjd den passar mig bra, Tack så mycket

Date of experience: December 26, 2014
GB
2 reviews
2 helpful votes
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Ik schrijf deze tekst, zodat ik bonuspunten kan verkrijgen. Best wel tevreden over de producten! Ericdress is een aanrader!

Date of experience: December 25, 2014
GB
2 reviews
2 helpful votes
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Πολύ απαλό ύφασμα
December 26, 2014

Πολύ απαλό ύφασμα. Φοριέται και με κολάν γιατί είναι κοντό αλλά αν θέλετε να κάνετε μία σέξι εμφάνιση, είναι υπέροχο.

Date of experience: December 25, 2014
New York
2 reviews
2 helpful votes
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Fashionable and perfect fit
December 26, 2014

Fashionable and perfect fit. Super quick delivery. Another very satisfied customer.

Date of experience: December 25, 2014
New York
1 review
1 helpful vote
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Gostei muito, o tecido é muito gostoso
December 26, 2014

Gostei muito, o tecido é muito gostoso. Mas é para se usado com legging ou meia calça! :)

Date of experience: December 25, 2014
New York
2 reviews
2 helpful votes
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Jolie robe et elle se porte super bien avec un leggins

Date of experience: December 25, 2014
New York
2 reviews
2 helpful votes
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Well it's nice product, all items from this site is good as it seen in picture you can buy with confident

Date of experience: December 25, 2014
Florida
1 review
2 helpful votes
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The item was exactly what i wanted is comfortable and the right size for me.

Date of experience: December 25, 2014
Florida
2 reviews
2 helpful votes
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生地代にもならないようなお値段で購入でき とてもオシャレで大変気に入っています。
有難うございました。

Date of experience: December 25, 2014
Florida
2 reviews
2 helpful votes
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Nice, comfortable, basic dress to wear casual with stockings or leggings. I'm very happy for what I chose.

Date of experience: December 25, 2014
New Jersey
2 reviews
2 helpful votes
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The stripes on the upper place of the t-shirt not on a perfect line. Therefore the quality of the material perfect and perfect fit

Date of experience: December 25, 2014
New Jersey
2 reviews
2 helpful votes
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Very slim looking
December 26, 2014

Very slim looking. Love this shirt! Excellent style. Would recommend to all my friend. It worth the wait. Seems to take forever to get it shipped.

Date of experience: December 25, 2014
France
1 review
0 helpful votes
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"Thank you so much for this dress... absolutely gorgeous.

I ordered for a wedding random shipping and it took about two weeks to arrive to UK.
I ordered it in the color daffodil and custom size."

Date of experience: December 24, 2014
New York
1 review
0 helpful votes
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"Big success!
December 25, 2014

"Big success!

Thanks EricDress for the gorgeous dress, it was a big success at last nights wedding Gala.
I also bought the clutch and the wrap in the same color (lavender) the dress was truly amazing!
I'm searching the site at the moment to purchase one or two cocktail dresses which I need in a month or 2.
Again, EricDress, thank you so much!
"

Date of experience: December 24, 2014
Chile
1 review
4 helpful votes
Follow Shelley C.
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I am very upset with this company.
They promised 2 day shipping...
My order was placed and paid for on 12/02/2014... surely in plenty of time for Christmas.
Nope...
And when I sent their "Customer Service Dept" via email, I received the following reply;

Dear Shelley,
This is Frances from ericdress, your exclusive customer representative. Thanks for your shopping on our website and have a nice day.
I just checked the status of your order, it is shipped out by EMS. The tracking number is LN*******CN, you can track it on http://www.17track.net/index_en.shtml, you can get it in 10-15 days. Please go to your local postal office to pick it up on time, thanks!.

If you have further questions, please feel free to contact me, I will try our best to help you out as soon as possible, thank you!
Best regards
Frances

Customer Service Department
-----------------------------------
Back to my review on EricDress:

Please note that the above email EricDress responded with contains no valid solution to my order issue.
The link(s) are dead... nor do I have any desire to go to my post office daily to pick up my package.
My packages are shipped to my house.
Why would you even ask us for an address, then tell us to pick it up at our local PO?
In the event someone from EricDress see's this post... my order number is *******.
Order amount= $59.73.
I either want the boots I ordered or a full refund by Jan 1,2015, or I file a formal complaint.

Date of experience: December 24, 2014
ericdress e. EricDress Rep
over a year old

Dear friend,
Thanks for your shopping on Ericdress.
We are very sorry for the unpleasant experience happened on you.
As the Express company you chose is EMS, which will be slower than others. And this period is the buy season of the transport company, we sincerely hope that you can understand.
We are sure that you will get your package in the near days.
Have a nice day.
Best regards,
Ericdress Team

Kenya
1 review
0 helpful votes
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Just wanted to let you know we received the dress this morning and could not be any happier! The dress is gorgeous and fits perfectly! You made my daughter very happy and I really thank you very much! Your customer service is wonderful and really bent over backwards to assist us in getting this, for her, a perfect dress! We really appreciate the extra concern and extra effort made to get this dress to us in time for her event tonight! Again thank you for a beautiful dress and for your fabulous, speedy response! Next time, we will continue to contact your store first for our dressy occasion needs. You just don't get that kind of customer service too often these days so when we did, it was a beautiful thing! Thanks again! "

Date of experience: December 24, 2014

From the business

ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising...


ericdress.com
London, England, United Kingdom