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The company has garnered a predominantly negative reputation, with customers frequently expressing dissatisfaction regarding product quality, service delays, and inadequate customer support. Common complaints include issues with order fulfillment, misleading tracking information, and difficulty obtaining refunds. Many customers reported receiving items that did not match advertised descriptions, leading to frustration and distrust. While some reviews hint at occasional positive experiences, these are overshadowed by the overwhelming sentiment of disappointment. Overall, the feedback indicates a significant need for improvement in customer service practices and product reliability to restore consumer confidence.
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Geweldig mooi vest binnen gekregen.
Het was het wachten waard
Love my cardigan - shame I'll have to wait months before it will be cool enough to wear it. Very neat how the lined faux fur collar can be detached for cleaning.
My boots from Ericdress are so cute, stylish, comfortable and look exactly like the picture. The price is unbeatable. I got so many compliments on these boots when I wore them and they are so versatile that you can dress them with casual wear (jeans) or wear them with a maxi skirt. I LOVE these boots and am so glad I got these. The "vintage" look is exactly what I wanted and I got it! Thank you Ericdress!
Jag är nöjd den passar mig bra, Tack så mycket
Ik schrijf deze tekst, zodat ik bonuspunten kan verkrijgen. Best wel tevreden over de producten! Ericdress is een aanrader!
Πολύ απαλό ύφασμα. Φοριέται και με κολάν γιατί είναι κοντό αλλά αν θέλετε να κάνετε μία σέξι εμφάνιση, είναι υπέροχο.
Fashionable and perfect fit. Super quick delivery. Another very satisfied customer.
Gostei muito, o tecido é muito gostoso. Mas é para se usado com legging ou meia calça! :)
Jolie robe et elle se porte super bien avec un leggins
Well it's nice product, all items from this site is good as it seen in picture you can buy with confident
The item was exactly what i wanted is comfortable and the right size for me.
生地代にもならないようなお値段で購入でき とてもオシャレで大変気に入っています。
有難うございました。
Nice, comfortable, basic dress to wear casual with stockings or leggings. I'm very happy for what I chose.
The stripes on the upper place of the t-shirt not on a perfect line. Therefore the quality of the material perfect and perfect fit
Very slim looking. Love this shirt! Excellent style. Would recommend to all my friend. It worth the wait. Seems to take forever to get it shipped.
"Thank you so much for this dress... absolutely gorgeous.
I ordered for a wedding random shipping and it took about two weeks to arrive to UK.
I ordered it in the color daffodil and custom size."
"Big success!
Thanks EricDress for the gorgeous dress, it was a big success at last nights wedding Gala.
I also bought the clutch and the wrap in the same color (lavender) the dress was truly amazing!
I'm searching the site at the moment to purchase one or two cocktail dresses which I need in a month or 2.
Again, EricDress, thank you so much!
"
I am very upset with this company.
They promised 2 day shipping...
My order was placed and paid for on 12/02/2014... surely in plenty of time for Christmas.
Nope...
And when I sent their "Customer Service Dept" via email, I received the following reply;
Dear Shelley,
This is Frances from ericdress, your exclusive customer representative. Thanks for your shopping on our website and have a nice day.
I just checked the status of your order, it is shipped out by EMS. The tracking number is LN*******CN, you can track it on http://www.17track.net/index_en.shtml, you can get it in 10-15 days. Please go to your local postal office to pick it up on time, thanks!.
If you have further questions, please feel free to contact me, I will try our best to help you out as soon as possible, thank you!
Best regards
Frances
Customer Service Department
-----------------------------------
Back to my review on EricDress:
Please note that the above email EricDress responded with contains no valid solution to my order issue.
The link(s) are dead... nor do I have any desire to go to my post office daily to pick up my package.
My packages are shipped to my house.
Why would you even ask us for an address, then tell us to pick it up at our local PO?
In the event someone from EricDress see's this post... my order number is *******.
Order amount= $59.73.
I either want the boots I ordered or a full refund by Jan 1,2015, or I file a formal complaint.
Just wanted to let you know we received the dress this morning and could not be any happier! The dress is gorgeous and fits perfectly! You made my daughter very happy and I really thank you very much! Your customer service is wonderful and really bent over backwards to assist us in getting this, for her, a perfect dress! We really appreciate the extra concern and extra effort made to get this dress to us in time for her event tonight! Again thank you for a beautiful dress and for your fabulous, speedy response! Next time, we will continue to contact your store first for our dressy occasion needs. You just don't get that kind of customer service too often these days so when we did, it was a beautiful thing! Thanks again! "
Answer: Dear friend, Thanks for your mail. We have checked your order and your payment has been passed. Our support will send you the related email about your order, please pay attention to your email box and junk mail box, which you registered on our site. Your support will be highly appreciated. Best regards, Ericdress Team
Answer: Dear friend, Thanks for your question, After you signed up and you can login your account. When you are placing your order, you will see on the right above of your pages, If you have any other questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day. Best regards, Ericdress Team
Answer: Dear Sara, Thanks for your question here. Our size charts are for foreign countries.If you want to order, please kindly visit our size chart so that it would be more accurate. Some buyers bought items without referring our size chart. Hope that you could understand. Any other questions, please feel free to let me know at [email protected] or [email protected]. Have a nice day. Ericdress Team
Answer: HI, dear Natasha, Thanks for your question here. For the size, you could order according to our size chart details, there should be no problems about it. Any other questions, please feel free to email us at [email protected], I would be able to help you. Have a nice day. Ericdress
Answer: Hi, dear, thanks for your question here. For the shipping, expedited shipping is 2-5 days, standard shipping is 4-8 days and the super saving would be around 25 days. You can see the processing time for the products you need on the products page. Total tome would be processing time plus the shipping time. Hope this would be helpful for you. Have a nice day. Ericdress
Answer: Dear Vickie, Thanks for your question here. We are a popular store now and we have lots of customers around the world. If you want to order from us, you neeed to know the follwing: For the shipping, expedited shipping is 2-5 days, standard shipping is 4-8 days and the super saving is slower than others. You can see the processing time for the products you need on the products page. Total tome would be processing time plus the shipping time. If you have any other questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day. Best regards, Ericdress Team
Answer: Avoid this company, the sizing is inconsistent,, small being very small and the large extremely large. Even when you use their sizing guide there does not seem to be consistenency from one style to the next style of dress. YOU WOULD BE VERY DISAPPOINTED IF YOU ORDER FROM THEM.
Answer: Dear Janery, Thanks for your question here. We have a huge amount of customers around the world and also we have many policies on our site. If you want to buy on our site, please refer to our size chart, which would be correct. Thanks. If you have any other questions, please feel free to let us know at [email protected] or [email protected]. Have a nice day. Best regards, Ericdress Team
Answer: Dear friend, Nice day. We are very sorry for the unpleasant things happened on you. But our persons have emailed you at:[email protected] for 2 times, we didn't heard from you. Please just check your mail box and send a reply. We need to know your specific delivery address so that you can get the items you ordered. Please let me know as soon as possible. Have a nice day. Best regards, Ericdress Team
Answer: Dear friend, Thanks for your question here. We are a well online store with good reputation and we have lots of customers around the world. For more, you can also visit our site also, please feel free to write us at [email protected] or [email protected]. Have a good day. Best wishes, Ericdress Team+
ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising...


Dear friend,
Thanks for your shopping on Ericdress.
We are very sorry for the unpleasant experience happened on you.
As the Express company you chose is EMS, which will be slower than others. And this period is the buy season of the transport company, we sincerely hope that you can understand.
We are sure that you will get your package in the near days.
Have a nice day.
Best regards,
Ericdress Team