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EricDress

3.3

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EricDress Reviews Summary

The company has garnered a predominantly negative reputation, with customers frequently expressing dissatisfaction regarding product quality, service delays, and inadequate customer support. Common complaints include issues with order fulfillment, misleading tracking information, and difficulty obtaining refunds. Many customers reported receiving items that did not match advertised descriptions, leading to frustration and distrust. While some reviews hint at occasional positive experiences, these are overshadowed by the overwhelming sentiment of disappointment. Overall, the feedback indicates a significant need for improvement in customer service practices and product reliability to restore consumer confidence.

This summary is generated by AI, based on text from customer reviews

service
576
value
560
shipping
568
returns
440
quality
539

We monitor reviews for authenticity

GB
2 reviews
4 helpful votes
Follow Thera M.
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Hello
December 31, 2014

Hello
I received the dress yesterday and its really perfect
I gave it to my twin sister and she is soooooooooo happy with it, perfectly fit and the color is great
Thanks!

Date of experience: December 30, 2014
Romania
2 reviews
3 helpful votes
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My dress was amazing, one of the best dresses I have bought
Well tailored and the fabric was excellent. It was addressed as a princess line dress, I looked like a princess when I wore it to a wedding party.
Thank u for making me look soooo pretty and elegant
I am so obsessed in buying dresses from this site after I received this dress

Loved it
Thanks

Date of experience: December 30, 2014
Romania
2 reviews
3 helpful votes
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I can help but to LOVE this dress!
December 30, 2014

I can help but to LOVE this dress! I'll b wearing it for the marine ball and so far is the best dress I've ever purchase... the price is amazing and the fabric... woooow no words! This dress and website is amazeballs... LOVE LOVE LOOOOVE it.

Date of experience: December 30, 2014
Seychelles
2 reviews
4 helpful votes
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Everything is fine!
December 30, 2014

Everything is fine! Well-made and looks just like on the picture. Only the fabric is quite heavy but I don't mind it. :)

Date of experience: December 30, 2014
Missouri
2 reviews
4 helpful votes
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My boots are great!
December 30, 2014

My boots are great! Friends love them as their very unusual, definitely no one else will have the same this winter!

Date of experience: December 30, 2014
Japan
2 reviews
3 helpful votes
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I received the boots on the exact date that was given to me. I didn't know what to expect as regards quality as I have never had anything from this company before but I was very please with the boots as they were better than I thought they would be. I would definitely order from this company again. Thank you.

Date of experience: December 30, 2014
France
2 reviews
4 helpful votes
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I love how the dress compliments my pear-shaped body. Ericdress has the best customer service I've ever known after all these years of online purchasing.

Though I received my package late (after 10 days), it wasn't the fault of company but rather my country's customs checkpoint (such a hassle!).

Will continue to be a loyal customer of Ericdress:)

Well done!

Date of experience: December 30, 2014
France
2 reviews
2 helpful votes
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Very satisfied with purchase. I'm very excited and cannot wait till I get married in January so I can show everyone how it looks.

Date of experience: December 30, 2014
GB
2 reviews
3 helpful votes
Follow Thera R.
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My wedding dress I received is amazing. I am so very happy with it.

Date of experience: December 29, 2014
GB
2 reviews
2 helpful votes
Follow Veromca L.
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I was exciting seeing my wedding gown because of its shape and lace. Though the lace is kinda easy running, but it is definitely beautiful and amazing. Super like!

Date of experience: December 29, 2014
GB
2 reviews
1 helpful vote
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My dress is beautiful and the quality is very good. Thank you.

Date of experience: December 29, 2014
GB
2 reviews
2 helpful votes
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Kwaliteit is zeer goed
December 30, 2014

Kwaliteit is zeer goed. Mooi jurkje, dat goed past. ( heb hem opmaat laten bestellen) verzend tijd was ook eerder dan verwacht. Helemaal top dus!

Date of experience: December 29, 2014
Kenya
1 review
0 helpful votes
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I was very pleased with the professional service we got when ordering a dress for my daughter's party. She wasn't happy with the first dress she ordered, and the process of returning the original dress and ordering another was seamless and easy. We could not be happier with the dress! Would recommend the site.

Date of experience: December 29, 2014
Kenya
1 review
0 helpful votes
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The dress was
December 29, 2014

The dress was
Packaged very well, The size was what we ordered, but had to alter slightly as my daughter is so petite. On her prom day she looked amazing, everyone commented what a fabulous dress and where did we purchase. I would highly recommend this site and not hesitate to purchase from them again. Thank you for a great service, and my daughter absolutely loved her dress.

Date of experience: December 29, 2014
Kenya
1 review
0 helpful votes
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I bought a t-length prom dress for my daughters prom. We saw the same dress in a street shop but on your website it was over half price cheaper. I was a bit hesitant as you never know when purchasing online. From the moment we placed the order to receiving the dress the service was fantastic, they phoned me because it was delayed one week and then it arrived. Just great.

Date of experience: December 29, 2014
Kenya
1 review
0 helpful votes
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I ordered a prom for my daughter's prom. Stunning dress on and off. We received it in a matter of days! Unfortunately on Prom night the beading starting falling off! And for the money I spent I did not think it was right. What company would replace a dress after the fact? Well ericdress.com did! OUTSTANDING customer service through the whole process! She is my only girl but I will recommend this site to anyone! Maybe you can sell wedding gowns (-_-) Thanks for everything!

Date of experience: December 29, 2014
New York
2 reviews
2 helpful votes
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Платье СУПЕР!
December 29, 2014

Платье СУПЕР! Заказывала на свадьбу в цвете слоновой кости по своим размерам. ЧУДО! Потрясающе легло на тело. Плотный лиф даже исключил надобность дополнительной фиксации.

Date of experience: December 29, 2014
Canada
2 reviews
2 helpful votes
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I had some bridesmaids that could not afford to buy the dress I found at David's Bridal. My mom got on the internet and found this dress for a fantastic price. The sizes run a bit smaller so we bumped everyone up one size and so far they fit almost perfectly. The alterations will be minimal and the quality was so much better than the original dress. The colors are outstanding. My mom is ordering her dress from here, too. I will definitely be recommending this site to all my friends for their prom or wedding dresses. Thank you Ericdress for helping me to make my special day beautiful.

Date of experience: December 28, 2014
Canada
2 reviews
2 helpful votes
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I oreder 3 dresses which arrived on time. Looked exactly like the photo on the website. I am so very happy with this purchase which I will admit I was nervous about. Thank You!

Date of experience: December 28, 2014
Canada
2 reviews
2 helpful votes
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My dress was absolutely fabulous, just pay attention to the charts they gave you for sizes, AND BE HONEST WITH YOURSELF, and that dress will make it look like you are 10 lbs lighter than you are

Date of experience: December 28, 2014

From the business

ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.

ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising...


ericdress.com
London, England, United Kingdom