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EricDress Reviews Summary
The company has garnered a predominantly negative reputation, with customers frequently expressing dissatisfaction regarding product quality, service delays, and inadequate customer support. Common complaints include issues with order fulfillment, misleading tracking information, and difficulty obtaining refunds. Many customers reported receiving items that did not match advertised descriptions, leading to frustration and distrust. While some reviews hint at occasional positive experiences, these are overshadowed by the overwhelming sentiment of disappointment. Overall, the feedback indicates a significant need for improvement in customer service practices and product reliability to restore consumer confidence.
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I ordered a green Erirdress, the quality of fabric was not as I thought it would be but I still liked the design, the size was too small so I contacted the company within two days of receiving the item; 24 March 2015. I requested that I could sent the item back and get a larger size... The company responded by asking me to confirm my order number, which I did with the second email... Up until now I still have not received any more correspondence... I would never order anything else from this company. At the bottom of the email they invited me to view their website and place an order... Now why would I place a new order when the current order has not been resolved.
I was literally in a Burge of losing my mind how to get my materials for my gf's prom and a friend of mine recommended this website. It was easy to shop, affordable and fast. Thanks for making it happen :)
Easy to order and pay and the site also offers quick deliver. The dress I bought was excellent too I would quite recommend the site.
Very happy with the timeliness my order was completed in! And most importantly the quality of the shirts exceeded my expectations!
Thank you so much for my ordered outfit. My wife loved it very much. It was shipped in time. The outfit is in very good condition. I will recommended your site to everyone. I will buy more from you again. Thanks again to all of you and the designer.
I have had really good service from Ericdress and would have no hesitation in recommending them to any prospective customers. They keep me informed of my orders, deliveries and any delays, always on the ball.
The staff are extremely helpful and go completely out of their way to help you! I would highly recommend for unique dresses. Thank you for my amazing 30th birthday outfit!
Great value, good quality admired by many thank you EricDress
This store is so perfect and the best and most exceptional especially in their delivery services. They are fast and punctual. The dress that I ordered for arrived even way much earlier than I expected it. It is just as i had ordered.
I have always been shopping on this store for the past months. I really love it. It's like they listen to every single word and every single detail that I mention because when I order for anything they always deliver it as it is. I am grateful for the delivery of my dress, it is so pretty and I enjoy their fast delivery.
I paid for the above order on line on 19/03/15 and was informed it would be delivered within 4-6 day. To date I haven't recei it and on enquiry I was only told that the item is out of stock. I had to enquire, not them contacting me with an apology and what they are going to do to remedy the situation. On several occassions I've seen the item with the same size I ordered being advertised, yet I'm told I haven't received mine because it's out of stock. As far as I'm concerned after my experience the are rip off. I paid more than £30 for the item and all I'm told us that it's out of stock full stop.
Dear Judith,
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We are so sorry that we didn't meet your expectations. For the delivery, if you ordered lots of items, we will try our best to sort to one package. I have informed your question to our representatives. You'll get a reply soon. You can also write to [email protected] or [email protected].
Have a good day.
Best regards,
Ericdress Team
This dress is very stylish! I feel this is a mix of both modern and professional design approach. I liked it very much and so did my husband.
I just ordered my two flower girl dresses today, my event is in three weeks, yes I did express ship. I had been searching all over the malls and found nothing that I liked. I went on line and found this web site with a dress that is perfect. I did read some of the reviews that stated to call to make sure your dress is in stock, and to use the sizing chart. I called and spoke to the staff who were friendly and helpful and confirmed that the dress was in stock with all sizes available. Order came.
I was nervous to order a dress online for my daughter, because I was concerned about the fit. I would generally purchase her a size 10 in clothing, so I almost ordered a 10. But was I wrong! I used the measurement chart for the dress, and she measured a size 7! Needless to say, the 7 fits well. Great purchase. Very original dress. My daughter will stand out on her Communion day!
Great selection of shoes and the prices are as good as, if not better than, the major retailers. My order was delivered on time. Very happy and will be ordering again soon.
I am very satisfied as a customer who just received her ordered purchase recently The delivery was perfect, the packaging was safe and I was assured of its safety and privacy. I love the dress too, it fits me perfectly.
For a long time, I haven't considered some things when shopping online until when I ordered for my most recent dress that was delivered to me just the other week. I realized that speed matters a lot. I ordered for my dress from EricDress and they delivered it so fast that I didn't even wait long for it. I am so happy to be associated with this store. For the first time in a long time, I am smiling because of my purchase. Excellent delivery services I can say.
This is a fabulous place to browse and buy dresses. The web site is attractive and pretty easy to navigate though it's also easy to bounce around and find yourself great dresses.
The CS provide down to earth support and information on anything that might concern you or that you don't know about and really helps give you confidence in your purchase - excellent!
I have ordered from this website before so knew I was going to the best in my opinion. The website is easy to navigate and use. The delivery was very prompt and the packaging was excellent. I can't wait to use it again.
From the business
ericdress.com provides hundreds of dedicated dresses for global buyers. Our buyers are from the US, Europe, Australia and Asia–totaling to over 230 countries worldwide. We also boast over 10 million product listings from our factory.
On ericdress.com, international buyers can purchase a wide range of products at very low prices. In addition, our customer can also enjoy the custom made items, which may be more suitable for you.
ericdress offers a quick-and-easy online purchasing process in addition to offering all of our clients a dedicated and knowledgeable customer service team. Our tried and tested Trust Marketing and Paypal payment processes guarantee a safe and secure purchasing environment.
Unlike our competitors, ericdress has truly taken out the hassle of international trade—from product sourcing, secure payment and shipping. Since its founding, ericdress has seen accelerating growth rate in a number of business indicators, including year-to-year gross merchandising...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We are so sorry that we didn't meet your expectations.
Our representative has emailed you, please pay attention to your mail box. And for your size problem, you can return the items to the address we supplied and then change another size. You can also write to [email protected] or [email protected].
Have a good day.
Best regards,
Ericdress Team