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eReplacementParts has a rating of 3 stars from 4,461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.
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Easy to use website, product as described on web page. Easy check out, quality all around with fair prices. Would order from again.
The part I order was not like the original, but I was able to make it work. I had to provide a new set screw to secure the gear in place, which was a different size than the original. EReplacment sell the screws, but nowhere did I find any information that it was needed, so now I have to spend another $5 shipping for a $2 screw.
Ordering was easy, shipping was fast, product was what I needed! I emailed a message for help and received a email back very fast with answers to my question!
Ordered carb. Kit *******. Kit was to have Walbro WT89 Carburetor, Plastic Grommet and a Plastic Air Filter Housing. Only received carburetor. I contacted them twice by email about the missing Grommet and Air Filter Housing. As of this date I have NOT been contacted by them, and have NOT received the missing parts.
October 17th, 2020 As of today, still haven't received the missing parts, or a reply to my e-mails. LAST PENNY they will ever get from me.
I received the exact replacement part I needed/ordered in a timely fashion -- quite pleased with this company.
Part was exactly as described. Shipping was as scheduled and on time. Part fit perfectly on my lawn tractor. Price was reasonable but not the lowest I found.
Have a Porter Cable BN200 nail gun LOVE it for 24 years done a million ft or lumber! Ended up piston o-rings were bad ordered a set of rings as overhaul kits are no longer available for this model. EReplacement Parts was the only online site that had any parts available! Great price and fast shipping! Cost a whole $18:00 to fix! New gun $149:00!
I was looking for a part for my coffee grinder. I ordered it like 2 years ago but it was not in stock. They kept my order active, and emailed me every so often to let me know the status and ability to cancel if I wanted to. I finally got the part a couple of weeks ago. Way to follow through!
Even though my item was on back order for a while the price was way less that the sporting goods store, glad I waited.
I recently ordered a part and paid for the 2 day shipping which didn't happen so I called in and was refunded the shipping cost.
Getting ready to do tile in the kitchen overflow stopper is missing. I hopped online to e-replacement parts, got my part fits perfect and ready to go
I thought I ordered 2" plastic inserts for my router table, but I received 5" inserts instead. Postage was almost twice as the inserts. I got absolutely NO response when I attempted to ask for instructions on how to make a return.
EReplacements is a one stop shop for electric tool repair. Their line of resources renew old worn out tools and gives them new life.
The pandemic has certainly taken its toll on their responsiveness though. It took weeks to arrive.
I was very skeptical of this part, because I'm not awesome at wiring things. After the part came in, I watched a YouTube video and it was very simple and worked perfectly with no problem.
Great service, very professional, fast shipping, I will definitely recommend you to all my friends and family, thank you.
During the Covid-19 pandemic, all businesses experienced some glitches, and eReplacementParts didn't send the part I ordered. I cancelled payment, then ordered it
Again and received the part very quickly. I will use them again.
Well I just checked my e-mail for my order status. It now says N/A order delayed. I have now canceled my order and will buy a new vacuum cleaner. ZERO STARS.
I ordered 2 parts for a vacuum cleaner September 6th. I got an e-mail that said "Thank you for your order due to high volume your part will ship by September 28th. Well I just checked and No shipping information yet. I'm sure they cleared my payments pronto though. Will post another review if and when parts arrive.
Easy to find. Super fast... correct part.
Good business. Pretty sure they have parts for everything, appliances power tools etcetera etcetera.
Everything was easy to find and order on the parts for my mower. And the delivery was fast. Will use again when my mower need helps
After researching the problem with my electric grill and reviewing part options on eReplacement's website, I narrowed it down to two options - the controller or the element. I talked to the customer service rep who was very helpful in helping me to decide to order the controller and he placed the order for me. (I was going to go back online to place the order - so this was a help.) The part came five days after the estimated delivery date and the package tracker was not very helpful to determine when it was due to arrive until the day of delivery. That aside, the part worked fine and the grill is functional again. Overall pleased with the experience.
Answer: Seems to be scam. I ordered something and paid around $30'for overnight shipping. It's day 3 and still don't have it. Emailed them and got no resonse. Called them and was placed on hold for over 20 minutes. I finally hung up since it was clear they weren't going to resolve the issue. Stay away from them. Very unprofessional
Answer: Jacks Small Engine is a good source for small engine parts. Baileys Outdoor Power Equipment is where I get my chain saw parts.
Answer: I did receive the wrong part but the customer service promptly refunded my regular ground shipping fee and shipped it to me by 3 day ground on them. I just paid for the part. I did receive it as promised.
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