Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eReplacementParts

eReplacementParts

3.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate eReplacementParts?
grey stargrey stargrey stargrey stargrey star

eReplacementParts Reviews Summary

eReplacementParts has a rating of 3 stars from 4,461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.

service
802
value
885
shipping
899
returns
260
quality
841

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
Follow Robert O.
Unfollow Robert O.
Share Review
Report Review

Purchase a bail handle
October 1, 2020

Easy to use website, product as described on web page. Easy check out, quality all around with fair prices. Would order from again.

Date of experience: September 30, 2020
Germany
1 review
0 helpful votes
Follow Jordan T.
Unfollow Jordan T.
Share Review
Report Review

Not enough info.
October 1, 2020

The part I order was not like the original, but I was able to make it work. I had to provide a new set screw to secure the gear in place, which was a different size than the original. EReplacment sell the screws, but nowhere did I find any information that it was needed, so now I have to spend another $5 shipping for a $2 screw.

Date of experience: September 30, 2020
Mississippi
1 review
0 helpful votes
Follow Jerry W.
Unfollow Jerry W.
Share Review
Report Review

Great job
October 2, 2020

Ordering was easy, shipping was fast, product was what I needed! I emailed a message for help and received a email back very fast with answers to my question!

Date of experience: September 30, 2020
Tennessee
1 review
0 helpful votes
Follow Toney M.
Unfollow Toney M.
Share Review
Report Review

Parts missing from order
September 30, 2020

Ordered carb. Kit *******. Kit was to have Walbro WT89 Carburetor, Plastic Grommet and a Plastic Air Filter Housing. Only received carburetor. I contacted them twice by email about the missing Grommet and Air Filter Housing. As of this date I have NOT been contacted by them, and have NOT received the missing parts.
October 17th, 2020 As of today, still haven't received the missing parts, or a reply to my e-mails. LAST PENNY they will ever get from me.

Date of experience: September 30, 2020
California
2 reviews
0 helpful votes
Follow madonna p.
Unfollow madonna p.
Share Review
Report Review

Great resource
September 30, 2020

I received the exact replacement part I needed/ordered in a timely fashion -- quite pleased with this company.

Date of experience: September 30, 2020
North Carolina
1 review
0 helpful votes
Follow Edwin J.
Unfollow Edwin J.
Share Review
Report Review

Good Service
September 30, 2020

Part was exactly as described. Shipping was as scheduled and on time. Part fit perfectly on my lawn tractor. Price was reasonable but not the lowest I found.

Date of experience: September 30, 2020
Nevada
1 review
0 helpful votes
Follow Donald M.
Unfollow Donald M.
Share Review
Report Review

I got NAILED!
September 30, 2020

Have a Porter Cable BN200 nail gun LOVE it for 24 years done a million ft or lumber! Ended up piston o-rings were bad ordered a set of rings as overhaul kits are no longer available for this model. EReplacement Parts was the only online site that had any parts available! Great price and fast shipping! Cost a whole $18:00 to fix! New gun $149:00!

Date of experience: September 30, 2020
California
2 reviews
0 helpful votes
Follow Ada K.
Unfollow Ada K.
Share Review
Report Review

I was looking for a part for my coffee grinder. I ordered it like 2 years ago but it was not in stock. They kept my order active, and emailed me every so often to let me know the status and ability to cancel if I wanted to. I finally got the part a couple of weeks ago. Way to follow through!

Date of experience: September 30, 2020
California
1 review
0 helpful votes
Follow Dennis G.
Unfollow Dennis G.
Share Review
Report Review

Even though my item was on back order for a while the price was way less that the sporting goods store, glad I waited.

Date of experience: September 30, 2020
Arizona
1 review
0 helpful votes
Follow David O.
Unfollow David O.
Share Review
Report Review

Issues resolved
September 30, 2020

I recently ordered a part and paid for the 2 day shipping which didn't happen so I called in and was refunded the shipping cost.

Date of experience: September 30, 2020
Michigan
1 review
0 helpful votes
Follow Glen F.
Unfollow Glen F.
Share Review
Report Review

Saved my wet saw
September 30, 2020

Getting ready to do tile in the kitchen overflow stopper is missing. I hopped online to e-replacement parts, got my part fits perfect and ready to go

Date of experience: September 30, 2020
Kentucky
1 review
0 helpful votes
Follow Ken r.
Unfollow Ken r.
Share Review
Report Review

Waste of money
September 30, 2020

I thought I ordered 2" plastic inserts for my router table, but I received 5" inserts instead. Postage was almost twice as the inserts. I got absolutely NO response when I attempted to ask for instructions on how to make a return.

Date of experience: September 30, 2020
North Carolina
1 review
0 helpful votes
Follow Chuck L.
Unfollow Chuck L.
Share Review
Report Review

My Old Saw is New Again
September 30, 2020

EReplacements is a one stop shop for electric tool repair. Their line of resources renew old worn out tools and gives them new life.
The pandemic has certainly taken its toll on their responsiveness though. It took weeks to arrive.

Date of experience: September 30, 2020
Georgia
1 review
0 helpful votes
Follow Thomas H.
Unfollow Thomas H.
Share Review
Report Review

Like a charm
September 30, 2020

I was very skeptical of this part, because I'm not awesome at wiring things. After the part came in, I watched a YouTube video and it was very simple and worked perfectly with no problem.

Date of experience: September 30, 2020
Florida
1 review
0 helpful votes
Follow mohamed E.
Unfollow mohamed E.
Share Review
Report Review

Table saw drive belt.
September 30, 2020

Great service, very professional, fast shipping, I will definitely recommend you to all my friends and family, thank you.

Date of experience: September 29, 2020
New Hampshire
1 review
0 helpful votes
Follow Jim T.
Unfollow Jim T.
Share Review
Report Review

Eventually a happy ending!
September 30, 2020

During the Covid-19 pandemic, all businesses experienced some glitches, and eReplacementParts didn't send the part I ordered. I cancelled payment, then ordered it
Again and received the part very quickly. I will use them again.

Date of experience: September 29, 2020
Illinois
1 review
0 helpful votes
Follow Bill W.
Unfollow Bill W.
Share Review
Report Review

Update on last post
September 29, 2020
Updated review

Well I just checked my e-mail for my order status. It now says N/A order delayed. I have now canceled my order and will buy a new vacuum cleaner. ZERO STARS.

Date of experience: September 29, 2020

First review for poor shipping
September 28, 2020
Previous review

I ordered 2 parts for a vacuum cleaner September 6th. I got an e-mail that said "Thank you for your order due to high volume your part will ship by September 28th. Well I just checked and No shipping information yet. I'm sure they cleared my payments pronto though. Will post another review if and when parts arrive.

Date of experience: September 28, 2020
Nevada
1 review
0 helpful votes
Follow Bobby K.
Unfollow Bobby K.
Share Review
Report Review

Right parts, right price
September 30, 2020

Easy to find. Super fast... correct part.
Good business. Pretty sure they have parts for everything, appliances power tools etcetera etcetera.

Date of experience: September 29, 2020
California
1 review
0 helpful votes
Follow Eddie Z.
Unfollow Eddie Z.
Share Review
Report Review

My sick lawnmower
September 30, 2020

Everything was easy to find and order on the parts for my mower. And the delivery was fast. Will use again when my mower need helps

Date of experience: September 29, 2020
Maryland
1 review
0 helpful votes
Follow Ronald H.
Unfollow Ronald H.
Share Review
Report Review

After researching the problem with my electric grill and reviewing part options on eReplacement's website, I narrowed it down to two options - the controller or the element. I talked to the customer service rep who was very helpful in helping me to decide to order the controller and he placed the order for me. (I was going to go back online to place the order - so this was a help.) The part came five days after the estimated delivery date and the package tracker was not very helpful to determine when it was due to arrive until the day of delivery. That aside, the part worked fine and the grill is functional again. Overall pleased with the experience.

Date of experience: September 29, 2020

From the business

Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.


ereplacementparts.com
Midvale,, UT, United States
+397
See all photos