Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
eReplacementParts has a rating of 3 stars from 4,461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.
We monitor reviews for authenticity
We mow about 4 acres and my wife uses this mower around the house to pick up the grass clippings and I use a zero turn for the rest of the property. One of the bags got a big tear and needed replaced so ordered this and gotta say, it looks good, fits good and works good, just what we needed. This company also has an easy to use web site, so didn't need to call em. A satisfied customer.
I have purchased several replacement parts from eReplacmentParts for devices that had quit working because some simple parts failed. Replacement parts from eReplacmentParts enabled me to give these devices new life and to continue to use them.
I have ordered Weber grill parts a couple of times and the items always arrive in a timely manner and make my grill like new again.
I always get my needed parts from replacement parts. If the part is still available they'll have it. From old Craftsman parts (some not available anymore due to age) to my Fox mortar to my washers and dryers, they always have the parts. Very reliable service and reasonable shipping times.
They never made a mistake
I ordered a spring for my weedeater almost 4 months ago, finally came in on the China virus boat! Never again!
Needed a replacement for older refrigerator... diagram on site made it super easy to order correct part.
Came quickly and in good shape. Shipping is a bit expensive but that is the only downside
Although the items I needed were obsoleted by Ryobi, I was able to find these parts at eReplacementParts easily and they were quite reasonably priced and came quickly, when ordered.
When I purchased the item we needed for our grill. I ended up getting charged for 2 separate orders. Same item but 2 different charged amounts and order numbers. The customer service number would not connect me to anyone. I couldn't figure out how or why this happened. So with no help from your company! I ended up canceling one order. Which I'm glad didn't cancel both and eventually we got a refund.
I needed a replacement part for my leaf blower. Website was easy to navigate, And prices were reasonable. Expected it to take several weeks to receive part, but it came in just over a week. Very happy with the whole experience.
Really helpful over the phone - found what i was looking for and dispatched order in minutes; it is so good to find a vendor focused on customer service
Great site easy to navigate. Found my part, had it installed by the weekend, didn't have to take a macguyvered grill camping. Had a fully functional one instead.
Very good product and fast delivery...
First time buying at this website but is already saved at my favorites thanks.
Everything that I experienced with my dealings with "eReplacement Parts", made this a nice and easy way to order the parts that I was needing. Parts arrived in a timely manner and were exactly what I ordered. Will use this site again the next time I need to order parts.
The part we ordered was to repair the hose connection on our power washer. It arrived in just a few days and worked perfectly. We were very pleased with the web site and the speedy delivery. We will definitely use this eReplacement Parts again.
Easy to use parts selector, shipping was quick, got the correct parts, made the repair, all is good. I will use them again.
Ordered a board for my Samaung fridge. It was as described and worked. Cant ask for more than that!
The right part, the right price, on time delivery. I wonder if that is written on the wall! I felt like it was one person in a hardware, running to the back to get what I need. The part could not be found anywhere else( discontinued). Did they raise the part. No and no and no.
I order this part Whirpool oven Motorized Latch order number is *******. The part is different from the website. I am trying to return it, but I cannot. When I call, an automated voice tells me due do COVID-19 we cannot take calls at this time. Please use the website to return or cancel orders. Well, I follow the instructions and I get a message to contact us, gives me a number and/or email. Since calling did not work I email. I get an email thanking me for reaching out. Still no way to return the wrong part!
Ordered three replacement parts for pressure washer. Three parts in separate packages arrived, one package was empty.
Called support and received new package in a few days. Great support.
Ordered two spindles, two blades and all bolts and washers need for them. FedEx claimes they delivered while I was home but never Ed received the parts. Tried calling fedex and their answering computer would only verify that their system showed package delivered. Order number is *******, and fedex Tracking number: **************974. While I have had great service and fast shipping in the past I would recommend not using fedex in the future. Now I have no parts and no satisfaction from fedex, and I'm going to have to buy these items again either taking another chance here or trying to find them locally.
Answer: Seems to be scam. I ordered something and paid around $30'for overnight shipping. It's day 3 and still don't have it. Emailed them and got no resonse. Called them and was placed on hold for over 20 minutes. I finally hung up since it was clear they weren't going to resolve the issue. Stay away from them. Very unprofessional
Answer: Jacks Small Engine is a good source for small engine parts. Baileys Outdoor Power Equipment is where I get my chain saw parts.
Answer: I did receive the wrong part but the customer service promptly refunded my regular ground shipping fee and shipped it to me by 3 day ground on them. I just paid for the part. I did receive it as promised.
Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.

