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eReplacementParts Reviews Summary
eReplacementParts has a rating of 3 stars from 4,461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.
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I ordered part. Sept 21. It was shipped in a very timely manner so this review does not reflect on erp. I watched this product leave utah, spend a day in nebraska, the a couple days in kansas the day on to charlotte n. C. whis is about 150 miles from my east tn location. From there it went to georgia 300 miles away and the last time I checked it was in mississippi. I know and understand that with covid things get a little mixed up sometimes but, this is uncalled for. I have spent 18 years driving in the LTL freight business, and understand shipping lanes somewhat. I ordered the product sept 21 and it's Oct 6 and I still don't have it.
All the parts we ordered were delivered quickly. They were well packed and were exactly what we needed.
WITH OUT YOU I WOULD HAD TO BUY A NEW BBQ, PARTS ARE WORKING PERFECT!
ALL REPLACEMENT PARTS WERE DELIVERED IN NO TIME.
I ordered a replacement cord for my Rowenta iron. I not only got the part within a week, but it was a perfect match and easy to replace. My 10+ year old iron is back in service and like brand new again!
I ordered three parts for multi-tool on June 24,2020. It is now October and I haven't received anything.
Ordered a part from them on July 31 of this year and am still waiting for the right part to be sent. Have emailed them with the picture of the original order but they will not acknowledge that I ordered the part and will not respond to my repeated emails. But they did charge me for the part that I ordered but never got.
Listen my order is very small, and realize the bigger ones get better treatment. However, it would be very much appreciated if your company can get my order out with a speedy handing. Being a retired disable retired Marine Corps veteran would be really be great. Respectfully
Can't review something I haven't received. Sooo, where's my part? Taken long enough. Other than acknowledging you took my order and my money, oh and this survey, I haven't heard anything. What a bust! Won't be ordering from them again, and suggest others to say away.
The new belt worked purfic so back to gether no problem. The website was ez to work with the belt dos look different the old one had no ridges but no differents in the why it works. The newer models my have a different poly.
I was pleased to finally receive the replacement switch for the Oster Clipper. I ordered it in June and it finally arrived at the end of September. This is not the fault of eReplacement however. COVID played a major part in why the switch was unavailable from the manufacturer for such a long time. It's too bad that the manufacturer did not make the toggle "bat" out of metal rather than fragile plastic as this would have prevented the need for the replacement work. I am Happy with the eReplacement diligence in letting me know what was causing the delay. I will use them in the future without doubt. All for now Dr. A.
I dropped my hammer drill in the pool. I blew it out with air and it still worked but a week later it quit. Fearing that it might be ruined, I took it apart, to find that the brushes and armature were rusted severely. I ordered replacement parts from Ereplacements and installed them yesterday. Everything fit perfectly and it's back up running. Thank you Ereplacements!
Our replacement knob fits exactly as it should! No issues or alterations needed. Totally satisfied with the customer service!
Paid for Parts & shipping, ordered verified correct Size items, but Received wrong size items in box that said A different item number after 2weeks, Called and no one there answers phones at all no cust ability for recordings either, Sent 4 emails for Some resolution if correct parts are in stock, finally just got an RMA, with no return postage, & no attempt to Verify if they Even have the correct parts as their website sez or resolve the issue in some way,
After 2 weeks Received a refund on parts Only!
Their mistake cost me shipping both ways and still no Attempt to send correct parts, Stay away from this place! Bad bad cust service
Ordering was easy and they kept me inform of the status of my order at all times. In addition, I received the part by the the expected date.
Great service for hard to find parts. Needed to breath life into and old blower. Found what I needed here.
Part was received and fit perfectly. All parts I have ordered from eReplacementparts have met all expectations as promised.
I had ordered a nut for a grinder. The part number was verified to be the right one. When the nut arrived it was to small and didn't fit. I then called back and discussed the issue. We did reverify the part number again. They set up a return for the first one with no cost to me. When the 2nd one arrived it was correct. It was found out that the vendor had packaged the wrong nut in a package that had the right part number. Very good costumer service.
The parts I purchased came in approximately the time frame expected for regular shipping even though both times I ordered parts I used expedited shipping.
Parts are of good quality and fit perfectly. Like the parts and ease of ordering.
As always-correct parts/very timely. Saves me lots of time being able to go to one source for so many brands and types of parts.
I see other negative reviews but I have never had a bad experience from ereplacementParts and have be buying parts from them for over 5 years. Have always gotten exactly what I ordered in a timely fashion.
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Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members