Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eReplacementParts

eReplacementParts

3.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate eReplacementParts?
grey stargrey stargrey stargrey stargrey star

eReplacementParts Reviews Summary

eReplacementParts has a rating of 3 stars from 4,461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.

service
802
value
885
shipping
899
returns
260
quality
841

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
Follow Ralph H.
Unfollow Ralph H.
Share Review
Report Review

The product I ordered was correct and fine, but I wanted it as soon as possible and paid for fast(3-4 days shipping and it arrived 9days later.

Date of experience: October 14, 2020
North Carolina
1 review
0 helpful votes
Follow Frank S.
Unfollow Frank S.
Share Review
Report Review

Crappy Service
October 14, 2020

You have the audacity to ask me for a review when the product has not even arrived yet. I have sent you two emails. No response. I'm done. Don't have time for lousy service.

Date of experience: October 14, 2020
Hawaii
1 review
0 helpful votes
Follow DC E.
Unfollow DC E.
Share Review
Report Review

I ordered a replacement charger for my leaf blower. The website was easy to use and my charger was delivered within a week to Hawaii. No fuss, no muss! Very pleased with this service.

Date of experience: October 14, 2020
Missouri
1 review
0 helpful votes
Follow marie o.
Unfollow marie o.
Share Review
Report Review

Praise
October 14, 2020

Your service was exemplery i could not ask for better thank you very m i got the product in no time and it was the exact thing i needed

Date of experience: October 14, 2020
Pennsylvania
1 review
0 helpful votes
Follow Cheryl W.
Unfollow Cheryl W.
Share Review
Report Review

Band saw belt
October 14, 2020

Ordered replacement belt for our used band saw, very impressed with the product and the quick service.

Date of experience: October 14, 2020
Pennsylvania
1 review
0 helpful votes
Follow Russell G.
Unfollow Russell G.
Share Review
Report Review

The parts I ordered were perfect. The online videos on how to do it myself were excellent. The only part that was not excellent, was the lag time. I understand in the age of covid, everything is delayed for safety. I fully understand and support this. On the email confirmation, it stated a ship date 11 days in the future. I understand the delay, but notification of the ship date on the site before ordering would have been nice (before actually placing the order). Expedited service was offered, but I declined.

Date of experience: October 14, 2020
Pennsylvania
1 review
0 helpful votes
Follow Joe R.
Unfollow Joe R.
Share Review
Report Review

I ordered oem replacement pressure washer tips, I received after market run of the mill wrong size tips, you lost my future business

Date of experience: October 14, 2020
Arizona
1 review
0 helpful votes
Follow Jerry S.
Unfollow Jerry S.
Share Review
Report Review

Generators
October 14, 2020

The generators I bought work great on my 220J Coleman lantern the only draw back is you guys don't carry/have the full generator assembly ie the valve, the cleaner and the part that goes in the tank itself it would be great if you guys would bring all that back into stock cause I would buy two each for my 2 220J lanterns

Date of experience: October 13, 2020
North Carolina
3 reviews
0 helpful votes
Follow george h.
Unfollow george h.
Share Review
Report Review

I discovered the air filter element in my leaf blower was shot, I mean needed to have been replaced ages ago. I need my blower to clean up a bunch of leaves so I needed it as quick as possible. The part took no time at all to appear in my mailbox and was a perfect match! Ordering was easy, and the service was great! I was notified when it shipped and I actually got it sooner than estimated. Great company and I will continue to order parts here when needed!

Date of experience: October 13, 2020
California
1 review
0 helpful votes
Follow John D.
Unfollow John D.
Share Review
Report Review

Grill parts
October 14, 2020

Parts were a good quality the igniter was a generic one so it didn't fit exactly but I made it fit in the end it all worked well.

Date of experience: October 13, 2020
New York
1 review
0 helpful votes
Follow James T.
Unfollow James T.
Share Review
Report Review

Error on shipment
October 14, 2020

I ordered a replacement starter for Weber grill. Giving the model grill and the part needed. When I received the incorrect part.
I shipped that back for a credit which I am still waiting for. The person taking my order had asked me all the model number and the wiring numbers. I have already received the correct part from another source. Thank you!

Date of experience: October 13, 2020
New York
1 review
0 helpful votes
Follow Frank M.
Unfollow Frank M.
Share Review
Report Review

Fast, easy and accurate
October 14, 2020

I was looking for parts for Ridgid spindle sander. They had them and at a good price. Delivery was very fast - no delays

Date of experience: October 13, 2020
California
1 review
0 helpful votes
Follow Rachel M.
Unfollow Rachel M.
Share Review
Report Review

I thought the website was as scam after ordering because the check out page said the item would be shipped in a month and then I got no confirmation email. Turns out it was real because I got the item a couple months after ordering. However the part I received was the wrong part. I ordered the knob for the timer on my toaster and what I received was the knob for the temperature. They attach my different mechanisms so no amount of manipulating on my part could make the knob work. I'm very disappointed.

Date of experience: October 13, 2020
Tennessee
1 review
0 helpful votes
Follow Jack H.
Unfollow Jack H.
Share Review
Report Review

Part not compatible.
October 13, 2020

I required a 4-post solenoid starter however their website matched a 3-post item to the equipment Model # that I provided. On receipt it was a no-go situation and I had to return the part for a refund. Unneeded aggravation and lost time for me. Unfortunately for all is the lack of real-time communication with sales reps due to Covid. Hope the refund goes smoothly.

Date of experience: October 13, 2020
Minnesota
1 review
0 helpful votes
Follow Brandon U.
Unfollow Brandon U.
Share Review
Report Review

Snapper starter button
October 13, 2020

I was having a lot of trouble starting my snapper rider with the push button starter. Sometimes it worked and somtimes it took 10 minutes of pushing the button to finally get an electrical connection. I ordered a new one from Ereplacement Parts. It arrived in a few days. I was able to install it in about 30 seconds and it works perfectly and solved my problem.

Date of experience: October 13, 2020
Pennsylvania
1 review
0 helpful votes
Follow Louis A.
Unfollow Louis A.
Share Review
Report Review

The selection and prices are competitive, The problem was I was notified my order had been delivered when it had not. I tried calling customer service but it was shut down. I tried emailing but did not get a response. My part finally did arrive.

Date of experience: October 13, 2020
Missouri
1 review
0 helpful votes
Follow Leadon N.
Unfollow Leadon N.
Share Review
Report Review

Desperately needed item
October 13, 2020

Had a riding lawn mower and when I sold it realized I had miss placed the key. My search on internet brought me to this company. They had it and all went well when it was received. Praise God.

Date of experience: October 13, 2020
Georgia
1 review
0 helpful votes
Follow Bladimir H.
Unfollow Bladimir H.
Share Review
Report Review

First off the switch is slightly bigger and it does not fit in the designated area and also, there is no diagram for one to reconnect the wires to.

Date of experience: October 13, 2020
Georgia
1 review
0 helpful votes
Follow Jason K.
Unfollow Jason K.
Share Review
Report Review

Very satisfied
October 13, 2020

After being told by two small engine supply places that the drive belt for my vintage 3 hp craftsman tiller was obsolete and that I would have to try to find a similar belt that "might" work, I decided to research online. I searched my model number on eReplacement parts and found the exact belt for my model. Although it said it was a drive belt for a snowblower, my tiller was listed below by model number in the "also fits" section. Exact fit! Timely service.
Researching site was user friendly.
Now will be my go-to site first and foremost. Thanks

Date of experience: October 13, 2020
Illinois
1 review
0 helpful votes
Follow Bentley H.
Unfollow Bentley H.
Share Review
Report Review

Part was exactly what I needed. Shipping was fast and new part fit perfectly. Cost was reasonable and I will buy from ereplacementparts again.

Date of experience: October 12, 2020

From the business

Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.


ereplacementparts.com
Midvale,, UT, United States
+397
See all photos