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eReplacementParts Reviews Summary
eReplacementParts has a rating of 3 stars from 4,461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eReplacementParts most frequently mention customer service, timely manner and lawn mower. eReplacementParts ranks 2nd among Appliance Parts sites.
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I first. Ordered my part oct 17 when I did receive it it was damaged so I had to reorder repackage it take it to a fedax and as of oct 17 I still have not received it yet
I have a Honda FG100 tiller. Love it. Has been a faithful gardening helper. I love being able to purchase fuel system replacement parts and other necessary parts. Runs like a champ and so satisfied with the service from sReplacementParts. Got what I needed, no surprises and best part... nothing to return because I ordered the wrong parts! Cant say enough good about using ERP!
Easy to follow website, with exact wiring diagrams for my hammer drill, exact right part, had it in 3 days!
Had my parts in 5 days. Always reliable and good online diagrams to insure I ordered the correct parts. Fast and efficient.
I never recieved item purchased and was emailed about item being refunded and never sent, yet to receive refund and no answers yet
Went here to get parts for a gas trimmer that I could not find at other places. Have ordered here before... great service, quality parts that you can't always find at other places and quick shipping!
Your ad listed the right part number, but it didnt fit the dustbuster model i have... admittedly it is an old one
A dipstick for a Kohler engine? Well I found it here. Delivery was earlier than expected. Service was perfect
Website was easy to use. Found parts in less than 2 minutes. Prices fair. Where I'm disappointed is I paid for express shipping just to get email 20 minutes after I paid that because of covid they will ship whenever, yet no refund was given. I understand current circumstances but feel cheated. I would still use your company again. Thx
I ordered two items and only one was received with no indication the other item is on back order. Basically it looks like the second item was not packed. Reached out to eReplacementParts via phone and get a message in summary that due to covid we are not available to answer the phone. I tried to email twice and still no response.
Be careful ordering multiple items. Seems quality control in the packing process is lacking.
Ordered Toro snow blower parts.
Ease of part selection with the expanded PDF views for your specific model. Easy to select part. Auto selection prepopulated the pricing ~ just added quantity.
Email notification of shipment and arrival within the dates stated.
Enjoyed the purchasing ~ now let it snow!
Fast service. It was exactly what we needed. We got our grill up and going in no time. Cooks the best burgers in town!
Fast service and large selection of parts. Found what I needed and at a great price. Would buy from again and recommend to anyone else.
The parts I got for my Honda lawn mower were great, but I wish the shipping didn't cost so much. Many other sites have free shipping. Only reason I bought here is because these were genuine parts.
The zipper on the new replacement bag for my iWorx leaf vacuum tore away on the first day I used it this week (October, 2020). The original bag that came with my leaf vacuum 6 years ago lasted 5 years before the zipper tore out. On close inspection, the problem appears to be very weak thread attaching the zipper to the bag, causing it to tear away easily. The new joint design that attaches the bag to the vacuum is an improvement over the old design, making it easier to attach and remove the bag for emptying.
I had a delta bandsaw missing some parts, and apparently the manufacturer stopped making them. All other places I could find did not have a suitable replacement part, but eReplacementparts did. I had to modify it slightly(threaded rod was too long, but it's working great
On line sale. Easy to locate my replacement item. Process went Very well No issues!
Price was good.
Confused about connecting rods
I recently purchased a JD riding mower with a blown Kohler engine. After tearing down the engine the only parts needed were the connecting rods. Ereplacement shows 2 different part numbers for the connecting rods Part # 25 067 04s and Part # 25 067 05s. The 04s connecting rod had 12 in stock and was shipped and received. The 05s was not in stock and had to be ordered Ships In 13 - 19 Business Days from the manufacturer. I assumed the connecting rods were different one being for cylinder #1 and the other for cylinder #2. When the 04s rod arrived there was no marking as to which cylinder it went. This led me to look at the difference between the old mangled connecting rod. See attached picture. These two mangled connecting rods have the same casting numbers 25 059 05 Rev C. This led me to take a closer look at the 2 ereplacement connecting rods pictured on the ereplacement parts diagram. Although the pictures of the rods are taken from different angles they have the same casting # 24 059 02 REV A.
The second connecting rod has not arrived and has been on back order a month (Sept 15,2020). When the 05s rod arrives I am curious to see if these two connecting rods are the same since the mangled rods are the same. Casting numbers also indicate the part number of the cast iron part. If so why does ereplacement have 2 different part numbers for the same rod and why has my connecting rod not been delivered since ereplacement parts diagram states Ships In 13 - 19 Business Days.
Still awaiting my connecting rod order and the governor gear assembly
The website is not very easy to navigate. However, I found a drip tray which arrived in a reasonable amount of time (7- 10 days).
Craftsmen Mower Parts - I received all parts ordered on time and the exact quantities! I would recommend eReplacementParts to anyone that is looking for parts for their equipment!
From the business
Fix your equipment today - We offer repair parts, appliance parts, tool parts, diagrams, and repair advice for all major brands to make your repairs easy.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members